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"Room was very well laidout and 200% clean. Excellent location with a few steps down the road to commercial street with all the shops and cafes. Very friendly and accommodating staff. Made you feel extremely welcome! I give it 11 out of 10👍"

"Property very clean. Staff amazing, very friendly. "

"Staff were fantastic Breakfast was great "

"Comfortable and convenient place to stay in a quiet area of downtown Lerwick. I did not have a car and could walk to local bus, restaurants, shops, groceries. I was very happy with my two-week stay and would stay there again. James and Mandy were excellent hosts."

"Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible. "

"Breakfast was fine."

"Excellent, would go back"

"Spacious, clean and well appointed. Fabulous view over the harbour. A welcoming and helpful host added to our wonderful stay. Recommend without hesitation. Easy street parking. As the name suggests, a penthouse apartment requires some steps to climb. Great location with co-op supermarket near by and an easy 5 min walk into main street."

"We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory. "