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Knysna House

3.5 star property
Escape to a tranquil haven with its lush gardens and scenic views. Refresh your senses in this peaceful retreat.

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At Knysna House, unwind on the serene garden and take in the views from the charming terrace. Stay connected with WiFi, enjoy dry cleaning services, luggage storage and free self parking while appreciating smoke-free premises.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Housekeeping
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The price is NZ$275
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 10 per person
  • Airport shuttle fee: GBP 70.00 per vehicle (return)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Frequently asked questions

Is Knysna House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Knysna House?

Self-parking is free at this property.

What time is check-in at Knysna House?

Check-in start time: 2:00 PM; check-in end time: 6:30 PM.

What time is check-out at Knysna House?

Checkout is at 11:00 AM.

Does Knysna House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GBP 70.00 per vehicle applies.

Where is Knysna House located?

Situated near the beach, this guesthouse is within a 10-minute walk of Lerwick Town Hall, Up-Helly-Aa Exhibition and Fort Charlotte. Bain's Beach and Shetland Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accueil. Chambre très spacieuse.

Bon petit déjeuner. Hôtel en centre ville. Très belle demeure.
Verified

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very accommodating staff, quality continental breakfast included.
Verified

4/10 Poor

mousegal

Liked: Cleanliness, room comfort

A good welcome but a stressful experience

The worst thing about our stay at Knysna House was that on our final day, we left our suitcases at the hotel whilst we spent time in the town. We let Jim from Knysna know that we would be back at Knysna before 1pm (when our taxi was due to turn up to take us back to the airport). However, when we turned up (at about 12:35pm), we found that the outside front door at Knysna was locked. So naturally we rang on the doorbell, several times - no response. I then rang the hotel reception - several times - we could hear their phone ringing from where we were stood on the doorstep - no answer. Time was ticking by. I then went round the back, shouting out Jim's name in case he was somewhere in the hotel grounds - nothing. You might imagine how our stress levels were rising because our taxi was due in about 20 minutes time and we needed our cases to take home. I went back to the front door and then noticed that Jim's mobile telephone number was on a sign just near the door - I managed to get hold of him, and he said he would be there in 5 minutes. Apparently, Knysna had been left 'unattended.' We waited for what we hoped would not be more than 5 minutes - right on cue, a fancy car turned up and sure enough Jim arrived. However, there was no apology made or explanation why no-one was there for us; instead, he just came out grinning, asking "Did you think we'd done a runner?" (which I did not find that appropriate considering our stress levels had gotten pretty high).
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Litet hotell med personlig atmosfär

En mycket positiv upplevelse. Vi fick ett vänligt mottagande och många tips och värdefull information. Utmärkt frukost, som var kostnadsfri, trots att den inte ingick i bokningen.
Verified

8/10 Good

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vilken service!!

När vi anlände sent på kvällen utan väskor som fastnat i bagagehanteringen nån stans mellan Stockholm och Sumburgh ordnade ägaren Jim genast fram en påse hygienartiklar åt oss. Sen skjutsade han oss i egen bil till närmaste supermarket så att vi kunde köpa det vi behövde. Samma service höll i sig hela tiden. Jättegod frukost med färsk frukt och bär. Behov av glutenfritt - inga problem! Trevligt ställe att bo på för tre tanter.
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolig plass, grei avstand til div. fasiliteter.

Koselig hus med sjel og trivelige folk. Reint rom, god seng og god frukost.
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eit hus med sjel. Trivelige eigarar.

God service. Kjekke folk. Hus med sjel. Låg fint til. Reint og koselig.
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel / Guest House on the Island

Jeff made me feel very welcome. Looking forward to coming back. Best hotel on the Island, home from home.