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Siena Hotel

3.0 star property
Hotel in Cuenca with free breakfast and 24-hour front desk

Choose dates to view prices

The Siena Hotel in Downtown Cuenca blends modern amenities with local character. Guests enjoy continental breakfast, in-room WiFi, and convenient dry cleaning services. The helpful staff consistently earns positive reviews from visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • All-inclusive
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$106
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

Down duvets, in-room safe, desk, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
In-room safe
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down duvets, in-room safe, desk, iron/ironing board

Triple Room

Highlights

Balcony
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Double Beds
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About the area

Map
Hermano Miguel 5-84 y Juan Jaramillo, Cuenca, 010101

What's nearby

  • Río Tomebamba & Calle Larga - 2 min walk - 0.2 km
  • Calderon Park - 7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium - 9 min walk - 0.8 km
  • New Cathedral of Cuenca - 9 min walk - 0.8 km
  • Mall del Rio - 4 min drive - 2.7 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 6 min walk
  • Gaspar Sangurima Tram Station - 10 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Tiesto's - ‬2 min walk
  • ‪Goza - ‬2 min walk
  • ‪Melatte Café Y Chocolate - ‬4 min walk
  • ‪Thai Connection - ‬1 min walk
  • ‪hostal | bar yakumama - ‬4 min walk

About this property

Siena Hotel

Hotel located in Downtown Cuenca
At Siena Hotel, you can look forward to free continental breakfast, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Free newspapers, a 24-hour front desk and smoke-free property
  • A front desk safe, meeting rooms and luggage storage
Room features
All guest rooms at Siena Hotel feature perks, such as 24-hour room service, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

All-inclusive details

All-inclusive room rates at Siena Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 11 October 2025 to 12 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per room (one-way)
  • Uncovered self-parking fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Siena Hotel Cuenca
Siena Cuenca
Siena Hotel Hotel
Siena Hotel Cuenca
Siena Hotel Hotel Cuenca

Frequently asked questions

Is Siena Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Siena Hotel?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Siena Hotel on 7 Nov 2025 start from NZ$106.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Siena Hotel?

Self-parking is available for USD 5.00 per night.

What time is check-in at Siena Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Siena Hotel?

Checkout is at noon.

Does Siena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per room applies.

Are there all-inclusive benefits at Siena Hotel?

Some rate plans available at this property are all-inclusive.

Where is Siena Hotel located?

Located in Downtown Cuenca, this hotel is steps away from Las Conceptas Museum, Museum of the Canari Identity and Río Tomebamba & Calle Larga. Inter-American Center of Popular Arts and Museum of the Aboriginal Cultures are also within 5 minutes. Gaspar Sangurima Tram Station is 10 minutes by foot and Terminal Terrestre Station is 22 minutes.

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Reviews

Siena Hotel Reviews

8.4

Very good

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 11 out of 36 reviews
Rating 6 - Okay. 3 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

Reviews

8/10 Good

David Urbano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor hotel

La experiencia en general en el hotel es muy buena! Usamos una habitación triple, que quizas nos quedó un poco pequeña pero para descansar después de hacer turismo en la ciudad estuvo perfecta! El desayuno es muy bueno y la atención del staff de primera El parqueo tiene un costo adicional al de la habitación pero económico. Lo único de lo que me puedo quejar es que una pared de la habitación (la que estaba pegada al baño) y el techo del baño tenían claras marcas de humedad. Es lo único que podría pedir que mejoren, lo demás estaba muy bien
Stayed 2 nights in May 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in Mar 2024

2/10 Terrible

CHRISTIAN

I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
Stayed 3 nights in Nov 2023

8/10 Good

Derek

Liked: Staff & service, amenities, property conditions & facilities
Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Stayed 4 nights in Sep 2023

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location most dining options are walkable close to most museums and landmarks
Stayed 7 nights in Sep 2023

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Lugar

Bien ubicado, muy acogedor y calido !
Stayed 1 night in Nov 2022

8/10 Good

Noadias

Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación bien precio
Stayed 2 nights in May 2022

8/10 Good

Ronda

Liked: Cleanliness
The hotel has a lot of charm and a good location. It was clean and the shower water was hot (something not to take for granted in Ecuador). We had a billing issue that was resolved quickly with the help of our tour guide. We appreciated the hotel owner’s prompt response. The only issue of note was that the WiFi was not very good, it worked in the common areas but not very well in our rooms. Overall, a good experience.
Stayed 2 nights in May 2022

10/10 Excellent

Jeff

The people working the hotel were extremely nice and helpful, the hotel was always kept clean and is a great location in the old town area. So much to do on just that street.
Stayed 6 nights in May 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Cuenca Newbie

It was a very cute & quaint hotel right in the city center. No AC in the room though. Luckily it doesn’t get too warm there so it wasn’t that much of an issue. My shower never got hot water so had to shower in my friends room.
Stayed 2 nights in Dec 2021

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opcion en Cuenca,
Stayed 2 nights in Jun 2021

10/10 Excellent

Janexy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

This place is small but cozy. Feels like your staying at home. Family friendly. The staff was very friendly and accommodating. Would definitely stay again.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien y muy satisfecho!
Stayed 1 night in Mar 2021

10/10 Excellent

Herna.gil, Tallahassee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull, clean, nice. Nice staff all the time. Good breakfast. All the hotel is very good
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was a small hotel (10 rooms).
Stayed 3 nights in Feb 2020

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Very helpful staff. Excellent location.
Stayed 1 night in Sep 2019

2/10 Terrible

bob, 上海

没有热水，没有热水，没有热水，晚上这么冷，没有热水算是啥意思，两天都没有热水，之前看到酒店评价说没热水，犹豫了下还是定了，竟然还是没热水。
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall great experience. They don´t have warm water in the shower though
Stayed 1 night in May 2018

6/10 Okay

Jose, Canada

Liked: Cleanliness, staff & service, room comfort
Small, plesant and unpretensious hotel close to the historical center. good value for the money.
Stayed 7 nights in Dec 2017

10/10 Excellent

lourdes, peru tumbes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel lindo buena atención

Hotel limpio moderno buena atención buen desayuno calido
Stayed 1 night in Jun 2017

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A touch of home

Loved how few rooms were located on the property. Very clean, very comfortable. Staff were very helpful and friendly. Coffee shops for breakfast and coffee within walking distances. Cute little second hand books stores and the old district easy walking distance

10/10 Excellent

Paola, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the centre of town, very elegant and new.

The rooms smell very lovely and they are very clean, the bed is beautiful and incredibly comfortable. The room is a nice size and the hotel looks wonderful and new.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best relation between price and value

I have stayed 3 weeks and it was amazing!!!!! The location allowed me to know the whole the downtown