Holiday Homes in Crystal Lake

"Great activities for all ages . Need more staff on the floor actually guiding people to rooms and activities. More signage needed . Family friendly. Need food areas to be opened later they close way too early . "

"Room is clean but overall I think property is due for renovation….. bed and pillows were great.."

"THE BREAKFAST WAS GOOD WITH LOTS OF OPTIONS. THE KIDS HAD A GREAT TIME IN THE POOL"

"front staff was great just the cafeteria lady she had an attitude the whole time but everything else was great.."

"Our stay was pleasant. The hotel and our room was nice and clean. The staff was very nice and accommodating. And the breakfast was good. No complaints. I would definitely stay here again."

" Nice hotel, nice staff, and rooms were decent and clean. "

"Staff was excellent. Room and public areas where very clean. The breakfast was fine. The hotel itself is a bit dated. The heater/cooling device in the room was very loud. The chlorine smell was noticeable. Next time get a room away from the center of the building near the elevators."

"Yes"

"Terribly dirty. Booked this room based on positive reviews, but I think those must be made by the hotel. Overall carpet needs to be cleaned or replaced. Put room was ok, but bathroom had hair on toilet and stains on wall/door. The water in bathroom ran clear but the kitchenette water was so murky I thought my kids were playing a prank. Staff seemed to not be concerned. We booked with a bottle of wine guaranteed and did not receive it. Cookies that were raved about were inedible. Breakfast as ok. Pool will accolade one family at a time. Really unsure what all the positive reviews are based on, if we received an off room the staff had zero inclination to fix it. "