Crystal Cascades Tours and Activities

I like the location of the property. I didn't like that i was not allocated the room i booked, because the hotel oversell their rooms.

The grounds, pool, and location are 5 stars. The unit, we were in was 2 stars. The units are individually owned and the quality is dependent upon the owner. My sister and i booked the same "superior" 2 bedroom apartment. The layout is the same. The quality was polar opposite. Our unit, 40, has not been updated since at last 1990 and not painted in the last 5 years. Mold and rust in both bathrooms. A broken curtain in the living room providing no way to block out a clear view from the courtyard into our entire unit. We could not use the living space after dark. The king size bed was two twin cots pushed together and held in place by a thin fitted sheet. The front desk did ask if we would like to switch units. We declined as we only had 2 more nights and did not want to repack. Unit 38 was recently fully renovated and was lovely. Good luck rolling the dice on which unit you receive as they charge the same for less then motel quality as they do for hotel quality.

Great room, Great view. good location. well equipped