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"Clean, modern facilities"

"Although it was a small room, the bathroom size was adequate with a window to the street. We could not ask for a more welcoming staff."

"Everything about this hotel is just amazing, from the rich heritage this hotel holds, the inside n the beautiful building n the location n the staff. "

"This is the best place we could’ve stayed. Perfect location in the middle of town. Spacious, clean and all the little details you would think of. Milk and water in the fridge, little internal patio in the back, perfect location, beautiful house, everything works perfectly fine, even an elevator inside the house! Beds were comfortable, huge and modern bathrooms. Carmen waited for us to explain everything, and she and Javier were really nice and available for anything you would need. 100% recommended for one or many nights! "

"This was a repeat stay as this is our preferred hotel in Merida. Still excellent across the board. Recommended."

"Awesome staff "

"Disgusting hotel and should not be on hotels.com. Filthy inside and out. "

"This hotel had parking included, and it was so convenient that it made a four star hotel a five star."

"Pleasant room with good decoration. Window to internal area so air-con required at night, hence average eco/friendly score."