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Reviews of Conacul Ambient

5 out of 5
Conacul Ambient
Grivitei St., no. 5, Cristian

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 63 reviews" "
Rating 8 - Good. 17 out of 63 reviews" "
Rating 6 - Okay. 6 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff was so accommodating when I arrived late in the night. Thank you, it is a beautiful spot
Stayed 1 night in May 2024

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
This is a great place for families. So many awesome activities are available for families. Our little kids loved it. Wish we could have stayed a few extra days.Hard liquor and easily accessible snacks in the room are nice, but within reach of little children is not a very good idea. Free and easy parking is great. The breakfast is excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
delightful surprise
We wished our whole road trip had lodgings this nice.
Stayed 1 night in May 2023
Response from Cip on 16 May 2023
Thank you dear Beverly for your review and appreciation and we are looking forward to welcoming you in the future as well.

8/10 Good

Ofira

Stayed 2 nights in Oct 2022

10/10 Excellent

Roxana

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

6/10 Okay

PETROS

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice atmosphere and decorations, improper stuff service in restaurant. Insufficient sleeping facilities for the 2 out of our 4 family members
Stayed 4 nights in Dec 2019

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Cip on 14 Aug 2019
Thank you for the review and we are looking forward to welcoming you on a future occasion.

10/10 Excellent

Razvan, Chicago, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cornel is one of the waiters staffing the restaurant for several years and is absolutely great, always paying attention to the customer needs. Highly recommend the place, we keep going back year after year.
Stayed 3 nights in May 2019
Response from Cip on 4 Jun 2019
Thank you dear Razvan for your review, your appreciation is highly valued. Looking forward to welcoming you on the next occasion ,

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
High quality service, very professional staff and overall you don't feel like going home. I don't remember exactly the name (hope I got it right), but Costel was wonderful, so attentive and happy to help with anything. Our stay was excellent from when we checked in to the check out
Stayed 2 nights in Apr 2019
Response from Cip on 4 Jun 2019
Thank you dear Georgiana for your kind review and we'll let Cornel know about your appreciation . Looking forward to welcoming you on a next occasion ,

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, big rooms, close to Brasov. great facility for kids
Stayed 3 nights in Sep 2018
Response from Cip on 3 Oct 2018
Thank you dear guests for your review and we are looking forward to welcoming you with the next occasion .

10/10 Excellent

Shahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked the pool, the basketball/football playground, stuff were very nice, hotel is super cozy and great price for all of the above...
Stayed 3 nights in Jul 2018
Response from Cip on 9 Aug 2018
Thank you dear Shahar for your comprehensive review and we are looking forward to your future visit .

10/10 Excellent

Bogdan, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The de or and the overall atmosphere is just great, plus, the staff are exceptional.
Stayed 1 night in Jul 2018
Response from Cip on 9 Aug 2018
Thank you dear Bogdan for your review and we are looking forward to welcoming you on a future occasion.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid.
Booked a deluxe suite, arrived late on the evening and they greeted me by saying they have no rooms left cause they overbooked. Okay, mistakes happen... expect on multiple booking services it seemed they still had rooms left. I had paid already and they (both the clerk and the general manager we called) assured me I'll be refunded promptly and I need nothing in writing from them, things will take care of themselves. Sure... expect they don't reply to the multiple calls/emails from Hotels.com and don't seem to even intend to refund me. How surprising. 5-Star service? No, far from it. What it's worth, the place looked nice, but not nearly as nice as in the pictures. Avoid, there's plenty of better stuff around.
Response from Cip on 10 May 2018
Dear Sir, Your payment has gone to Expedia, not to us. We are truly sorry for the overbooking situation, but you have to understand we have done everything in our power to refund you. The manager has sent you the emails and conversations with expedia. Your money it's at Expedia not at us. There are several institutions in the middle, starting from the banks to the accounting department at Expedia. Please make a formal complaint to Expedia if the time take for the refund is too long. We are sorry for the inconveniance and we hope you will try our services in the future to give us the chance of redemption.

10/10 Excellent

Ciprian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday
Everything was perfect Very clean rooms Quite location,close to Bran,Rasnov and Brasov . Professional team and high standard of customer service We definitely recomand to everyone to stay here .
Response from Cip on 10 May 2018
Thank you dear Ciprian for your appreciation and we are looking forward to welcoming you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water problem in my room
The big problem with my room, an executive room was that there was no hot water. I paid extra and compromised with twin beds for the jetted hottub and ended washing up with barely warm water after waiting for almost one and a half hours for the problem to be fixed, as adviced by the front desk. The issue didn’t get solved and they said they are very sorry and the only thing they can do is downgrade me to a standard room, without any refund or compensation, as the other executive rooms were booked. I read in the comments that this happened before, but I thought half an year should be enough to fix it. Apparently not... and dealing with such a problem after you’ve been on the road for a good 5h is a great inconvenience. Other than that, the hotel is great for some R&R, away yet close enough to the crowded mountain attractions. I only tried a desert in the restaurant, but it was great... Too bad for the water issue and the shoulder lifting that came with it, otherwise it would have been a perfect stay.
Stayed 1 night in Jan 2018
Response from Cip on 6 Feb 2018
Thank you dear guest for your comprehensive review. We are trully sorry for the water problem, it was solved in the meatime. Hoping we are going to welcome you in the future as well.

10/10 Excellent

Katie, Madison, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Accommodations are decorated in a Romanian folk style with a modern vibe. The hand-painted furniture and detailed carved wooden cabinets are stunning. The murals are awesome and the views of the Carpathians are absolutely incredible. The hotel staff, especially Cornel, were friendly, attentive and helpful. The fitness areas available are spacious, the pool has a hot tub and waterfall feature and the sauna is well-maintained. Free parking and a beautiful courtyard. Don't miss eating at the restaurant for dinner! By far the best Romanian restaurant we ate at. The food was authentic, fresh, hot and delicious. Nothing but love for this place- couldn't have imagined a more perfect accommodation!
Stayed 2 nights in Sep 2017

10/10 Excellent

liraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so good!!
amazing
Stayed 3 nights in Aug 2017

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Very pleasant stay. Facilities were good and standards very high. However rather small balcony, feels very overlooked. Wouldn't recommend as a great view of mountains as it was interrupted by other buildings Ect. Nice and cosy restaurant area , but food what we had wasn't great (although I would recommend cheese player!). Very friendly restaurant staff !
Stayed 1 night in Aug 2017

10/10 Excellent

Monica, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
We stayed at this hotel for only two nights, but the experience we had was amazing. I did not expect such a great customer service ! I was surprised in a good way ! Starting from receptionist, waiters, maids, everybody has a great attitude towards the customers. The Hotel itself has a very traditional design. Thank you for your service, Daniel and Cornel, and compliments to the cooks for the deliciousmeals. Thank you, Conacul Ambient, for making our staying a great experience !
Stayed 2 nights in Jul 2017
Response from Cip on 6 Aug 2017
Thank you dear Monica for such a great review . We appreciate the time taken to write it and we are looking forward to welcoming you whenever travels takes you in the center of Romania.

10/10 Excellent

Cristina , BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, super friendly staff
Close to Brasov, very convenient location for exploring the different sites. Hotel was very nice and clean and the staff were super friendly and helpful. There's also a pool, sauna, basketball court & ping pong table for having some fun. Would definitely recommend this to everyone!
Stayed 2 nights in Jul 2017
Response from Cip on 15 Jul 2017
Thank you dear Cristina for pointing out the highlights and we are looking forward to welcoming you on a future occasion.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the pictures
This was an amazing hotel. The entire staff went out of their way to make sure my stay was comfortable. The restaurant was closed for a private function, but they served me separate and made sure that I was able to eat dinner there. The head waiter, Cornel, is amazing and made sure to take great care of me for dinner, and breakfast the next morning. This is one of the few hotels where the rooms and the grounds look better than the pictures on the website. This hotel is perfectly located for a weekend of castle hopping throughout Transylvania.
Stayed 1 night in Jul 2017
Thank you dear Brandon for your appreciation and we are looking forward to welcoming you on your next journey.

10/10 Excellent

lisa, newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms
We had an executive room with an amazing spa bath - more features than usual spa bath - changing light colours! Beautiful spacious room very ornately furnished, crisp cotton bedding, very special rooms - very different to usual 5*. A few niggles - water pressure low so ages to fill bath, water warm /hot - not hot, safe broke. Breakfast fine, nice pastries but nothing special. Staff excellent. Restaurant really nice, tasty food reasonably priced - grilled chicken breast with home made chips £5. Excellent set up for families, great play park, tennis courts, ping pong - this did make it as bit noisy at breakfast and sitting on balcony but mainly with the less well behaved kids. Overall great hotel with dedicated staff and the rooms made the niggles worth it.
Stayed 3 nights in May 2017
Response from Cip on 15 Jul 2017
Thank you dear Lisa for sharing your experience and we are looking forward to greeting you on a future occasion.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to Bran.
Got here late-.but they still managed to pull together some excellent dinner cheeses and sausages. Soren and the others were extremely helpful-loved it. Will definitely return.

10/10 Excellent

Daniela-Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and recommendable
The room was large with a large balcony. Leisure opportunities for children and adults (football, tenis, swimming...) are available. The staff was very friendly and the food was very good.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of everything. perfect.
Nice hotel and very friendly - only downside was rooms were so hot all night - it was snowing yet we had to sleep with balcony door open as it was too hot to sleep and we couldn't seem to control the heating locally. For the rest all good. Great breakfast and Good dinner

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MS, Buchaest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Brasov.
Nice hotel just outside of Brasov in an old Saxon town with Germanic architecture. Good restaurant in hotel. Close to city and surrounding areas.

6/10 Okay

Stefan

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Yulia, London

Liked: Cleanliness, staff & service, room comfort
Nice, not perfect
Hotel is very nice Our room was missing the curtain, and all other rooms were booked, so receptionist brought a big blanket we placed on top of the window to keep light out. Not the kind of inconvenience you expect from a five star hotel Breakfast was nothin special

10/10 Excellent

Micaela, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everything was great - we were 6 people - 2 rooms. Cornel, the waiter, was GREAT

4/10 Poor

Claudiu, South Africa

Liked: Cleanliness, property conditions & facilities, room comfort
Not a 5 star hotel! More like 3.5 star.
This hotel is not 5 star, I would give it 3.5 stars. No air-con in the room, no kettle and coffee accessories, no iron board and lots other missing. It has a very bad position, being situated in a village, absolutely no sight seeing; you need to drive for 15-20 minutes to reach the mountains. This hotel is way over rated. The self service restaurant is not so great and the prices are high. I visited this hotel in Feb this year, they wouldn't even leave the central heater on when the temperate was like 3-6C outside. It was quite chill inside the room most of the time. So we paid for a 5 star hotel which was trying to save money by not heating the rooms.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
stay, if you can't drive for 10 more miles
The town, where it, is just a village in the middle of nowhere. I had to take back roads to get to the hotel. I had to park my car on the street (and, I was worried all night if I find it in the morning). When I got through the gate, the reception was locked. I had to wait outside for 10 minutes until somebody came in. The food was horrible (yes, I know how good Romanian authentic food tastes like). On the checkout, the receptionist has muttered something back in Romanian (locals laughed in response). So, why is this hotel having 5 starts???

10/10 Excellent

Katherine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay at this hotel. It was quaint and cozy and the room was very clean and comfortable. We appreciated the peace and quiet. The hotel staff was very helpful and the wait staff in the restaurant, in particular Cornell, were very pleasant and accommodating. If we are ever in the area again we will definitely stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location. Lovely staff and excellent food.

8/10 Good

Harrison, Manassas, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay in the Romanian Countyside
A very inviting hotel. The garden/patio area was particularly attractive as are the features of the rooms themselves. Some questionable layout decisions, such as the pool table next to a few guest rooms (my alarm clock, unfortunately). Parking spots are limited but there is plenty of street parking. The restaurant serves good food, although I was locked in the restaurant after dinner waiting to pay the bill. Very tranquil regardless (despite the pool table) and a good alternative for those wanting to avoid the bustle of Bran, Brasov, or even Poiana Brasov. Would give a higher rating for room quality (they are quite pleasant), but the bathroom was very small and the window was directly adjacent to the neighboring room's balcony and had no curtain.

10/10 Excellent

tzutziashvili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kenneth, Coffee Camp NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why have we waited so long?
What a wanderful intrduction to Romania. From the Airport Pickup, to the custom tours, every thing was executed in a professional and friendly manner. Ten minutes from the centre of Brasav makes this hotel a great first stop for anyone wanting to explore the richness of Romania. Ken Carol Zac & Elias North Coast NSW Australia

8/10 Good

Simon, Nottingham

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Needs ac and a little more staff for 5 star.
Very pretty hotel in a very quiet but handy location (if you have a car). Nice pool and other facilities and they cleaned some clothes for us very promptly. However, no air conditioning and it is very warm in the summer and it was sometimes impossible to find any staff to help you (my wife wandered round the whole hotel for about 10 minutes trying to find someone for the clothes washing (reception was shut) and this gave the hotel quite an unfriendly feel. This is not helped by the long lists of rules and regulations in the rooms. Breakfast was OK but nowhere near 5 star (or even 4 star) as advertised. Would be a brilliant hotel with a/c and more staff.

8/10 Good

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel excellent service clean room. listed laundry facilities when there was none, just laundry servicies

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Cip on 14 Aug 2019
Thank you for the review and we are looking forward to welcoming you on a future occasion.

8/10 Good

dganit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Cip on 14 Aug 2019
Thank you for the review and we are looking forward to welcoming you on a future occasion.

6/10 Okay

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restauranten lod meget tilbage at ønske.
Stayed 2 nights in Jul 2019

8/10 Good

Valentin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Guter Landesstandard, nicht ganz billig.
Obwohl ein Doppelbett und ein Zustellbett (extra 15€ bezahlt) bestellt und auch bestätigt waren, war das Zustellbett lediglich am Gang im EG gestanden. (Zimmer OG) wir kamen um ca 21.20 Uhr an. Checkin. Die Dame an der Rezeption fragte ob wir beim Tragen des Bettes ins Zimmer helfen können. Es hat sich dann doch ein Angestellter geopfert. Das Restaurant schliesst um 21.30 (letzte Bestellung) obwohl wir um 21.20 da waren wurde darauf hingewiesen es wäre zu spät jetzt noch etwas zu bestellen. Ein tüchtiger Gastronom oder Hotelbetreiber hätte gesagt diese drei Sachen bietet die kleine Küche noch. Man hat es trotz niedriger Gehälter und hoher Arbeitslosigkeit nicht nötig. Frühstück war in Ordnung, die dröhnende durchaus gute Loungemusik habe ich selber leiser gestellt. Highlight war der Pool. Auch bier wurde sofort hingewiesen dass um 22.00 Uhr Schluss sei. Es gibt sicher günstigere, gleichwertige Übernachtungsmöglichkeiten dennoch eine Empfehlung.
Stayed 1 night in Aug 2018

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ist zu Empfehlen
Saubere Zimmer
Response from Ciprian on 17 Apr 2018
Thank you dear Walter for your kind words and we are looking forward to welcoming you in the future.