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Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel connected to the convention centre in Cranbrook with free parking

Choose dates to view prices

The Heritage Inn Hotel & Convention Centre Cranbrook, near Tamarack Centre, combines comfort and convenience. Enjoy the indoor pool, spa tub, and on-site restaurant serving breakfast and kids' meals. Free WiFi keeps you connected, and the helpful staff enhances your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
The current price is NZ$143
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(58 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
Desk chair
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

7.8 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook History Centre - 1 min drive - 1.3 km
  • Cranbrook Golf and Country Club - 2 min drive - 1.8 km
  • Wildstone Golf Course - 5 min drive - 6.3 km
  • St. Eugene Golf Course - 7 min drive - 7.4 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Hot Shots Cafe - ‬8 min walk
  • ‪Arby's - ‬12 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre
Located close to Cranbrook History Centre and Cranbrook Golf and Country Club, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a bar and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Skylight Cafe, features children's meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and wedding services
  • 6 meeting rooms, a vending machine and a ballroom
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 100 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Similar properties

Courtyard

Days Inn & Conference Centre by Wyndham Cranbrook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
8.2 out of 10, Very good, 1,488 reviews
The price is NZ$158
includes taxes & fees
9 Nov - 10 Nov
Days Inn & Conference Centre by Wyndham Cranbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from 27 October 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have any lifts
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM to 10 PM. The property will be renovating the swimming pool from October 27 2025 until November 30 2025 (completion date subject to change).

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on 9 Nov 2025 start from NZ$143.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self-parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Checkout is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated near the airport, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

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Reviews

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

7.8

Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

7.2

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 321 out of 1003 reviews
Rating 8 - Good. 372 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great rooms.
Stayed 1 night in Aug 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Hotel was good pricing and very close to the retirement home where my Mom lives which was the main reason for the selection.
Stayed 5 nights in Sep 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to dtsy
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, and the rooms clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Chinkal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place in the small little town of our beautiful BC
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
We had a large room with 2 beds and two bathroom sinks. On weekdays we could choose breakfast from a menu and have it served. Weekends had hot continental breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping and dining. Room is dated but clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a well priced & convenient stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachael

We really enjoyed our stay here, beds were comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Older hotel. Decently maintained. Friendly and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
The woman who checked us in was absolutely excellent. Friendly, cheerful and very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Staff & service, amenities, property conditions & facilities
Very nice surprise upon checking in...will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed for 4 days. All was good. The continental breakfast is good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value for the money.
Stayed 2 nights in Aug 2025

8/10 Good

susan

Liked: Cleanliness, staff & service
Just needs updated bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed for a stop from our long drive. The hot tub was a nice bonus
Stayed 1 night in Jul 2025

8/10 Good

Meloney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for our one-night, passing through town stay. Beds and bathroom were clean. Some things could use updating (carpet, mattresses), but we would stay here again. The hot breakfast was a bonus!
Stayed 1 night in Aug 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service
Good value for the money
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service
The property was clean the breakfast was very good ( just needed a pot of hot water to make herbal tea)We did use the hot tub, but it was not hot, just warm. Decent place would stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service
Conveniently located on the main highway through town. Little dated but overall a good value for your money
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Stairs were not clean. Very quiet on non-street side of building (no idea about street side). Heat was quite responsive.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient, very friendly staff. It’s home away from home when I visit Cranbrook.
Stayed 1 night in May 2025

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is filthy: outside and inside Out of order signs on bathrooms, ice maker….and they’re laminated so they’ve been in use for a while Beds were comfy but with hotel on the hwy, it’s constant noise Water pressure is weak and bathroom faucets need an BIG upgrade
Stayed 2 nights in Oct 2025

10/10 Excellent

Sayma

Liked: Cleanliness, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2025