Lobby

Reviews of Plus Hotel

3 out of 5
Plus Hotel
Malu Mare, str. Caracal nr. 254, Craiova

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 6 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Petar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff courteous and helpful especially Caroliena who spoke good English and provided relevant information and guidance when asked

10/10 Excellent

Matthew, Bangor, Co Down

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel
Very helpful staff and clean

6/10 Okay

Jamie, Portsmouth, VA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Acceptable but not great. Beware "apartment" room
Overall, Plus is acceptable, but I won't stay there again. The price was slightly lower than many of its competitors, but I would pay more for a nicer place. My biggest complaint is that I felt like the "apartment" rooms were misrepresented. The pictures imply that you have a sitting area in addition to a bedroom. The truth is that you get a small lobby with a single chair that is SHARED with an adjoining room. Totally not worth the extra cost. Location: Terrible. No restaurants within walking distance and surroundings are industrial and ugly. Comfort: Rooms small, no chairs other than desk chair. Bed about typical for European hotels but way too hard for my taste. No coffee maker in room. Condition: Not great. Bathroom didn't have any visible mold but it smelled strongly of it. Lots of water damage and other minor damage throughout the hotel that suggests inadequate maintenance. Breakfast: Very limited compared to the other hotels I've stayed at in the area. I didn't eat anything so can't vouch for quality. Staff: Very friendly and welcoming. Some did not speak English, which didn't happen at the other places I stayed.

4/10 Poor

anonymous, uk

Disliked: Staff & service, property conditions & facilities, room comfort
Awful location, way out of center
Basic hotel, but mold in the bathroom and looks out onto waste ground. Horrible location, right out in the sticks by a by pass. clean, but basic and cold. The safe was not working and was locked shut with no instructions also. I wont come back here - better to be in the center of Craiova.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access for car travellers
The hotel is located at a main road with easy access for car travellers and safe parking included. Friendly staff. However, no dinner restaurants withing walking distance. Overall, good value for money.

6/10 Okay

MUHAMMET

Business traveller
Disliked: Cleanliness, room comfort
Vasat bir Otel
Odalar yeterince temiz ve düzenli değildir. Oda da sigara içilmişti.
Stayed 15 nights in Oct 2023
Response from The Manager on 2 Nov 2023
Dear Guest,you have been NEVER accommodated in our hotel. We have marked your reservation as "no show", WAIVING penalties, and we consider that you are not in the position to comment on a hotel where you have never stayed. We were already investigating how it was possible for something like this to happen.

10/10 Excellent

sebastien

Stayed 1 night in Mar 2023

8/10 Good

Sophie

Travelled with group
Liked: Staff & service
Free private parking. Receptionist Anca adorable. This is really the strong point of this hotel. Breakfast could be more varied. The window door of our room should be repaired because it opens. Provide a fan when it is 30 degrees because then it is very hot in the room. I will go back because the hotel is convenient for me (we stay there only to sleep). Parking privé gratuit. Réceptionniste Anca adorable. C’est vraiment le point fort de cet hôtel. Le petit déjeuner pourrait être plus varié. La porte-fenêtre de notre chambre devrait être réparée car elle s’ouvre. Prévoir un ventilateur quand il faut 30 degrés car il fait alors très chaud dans la chambre. J’y retournerai car l’hôtel me convient (nous y restons uniquement pour dormir).
Stayed 5 nights in Sep 2022
Response from The Manager on 19 Sept 2022
Hello, Dear Miss Sophie,thank you for your review; you did not mention that you are for the second time our guest, with a lot of dogs, FREE OF CHARGE, and that is really the strong point of this hotel for you. All the rooms have air conditioner, so there is no need to put a "FAN". You have reported the broken window after one day of accommodation, it was better to inform us immediately, to be sure that the previous guest is responsible (not you).Our hotel policy, regarding the PETs, is changed, there will be a fee of 10 euro/PET/night of accommodation.Best regards,

6/10 Okay

Sophie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel along a very noisy road. The front rooms overlook the noisy avenue and the hotel parking lot. If you absolutely have to go, ask for a room at the back to keep the noise down. We went there in November. The hotel was overheated. The blanket is too small for 2 people, in all bedrooms. The room was not cleaned every day. The room is very small: you bump your legs when going between the bed and a piece of furniture to go to the window, in all the rooms (we have reserved 8). Breakfast very poor in choice: we were disappointed. The hotel staff are very friendly. The en-suite shower room is tiny. You can't move your feet in the shower. In terms of hygiene, we receive 1 small block of soap per person, a large and a small towel. There is no shower mat and the bathroom floor is very slippery. A friend had traces of blood on the blanket. The maid had put the cover on a duvet stained with other people's blood before. Short… ….. H Hôtel le long d’une route très bruyante. Les chambres à l’avant donnent sur l’avenue bruyante et le parking de l’hôtel. Si vous devez absolument y aller, demandez une chambre à l’arrière pour avoir moins de bruit. Nous y sommes allés en novembre. L’hôtel était surchauffé. La couverture est trop petite pour 2 personnes, dans toutes les chambres. La chambre n’a pas été nettoyée tous les jours,../
Stayed 5 nights in Nov 2021

8/10 Good

KENGO, 日本

Liked: Cleanliness
ビジネスには最適。
少しだけ街のはずれにありますが無料の駐車場もあるのでビジネスには最適だと思います。 連泊でしたが清潔感もありリラックスできました。

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel
Hotellet er fint og det er helt iorden, men placeringen af hotellet er noget langt ud fra centerum af byen. Mange hånværkere er inkvarteret på hotellet.

8/10 Good

Andrea, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus Hotel - vicino alla spiaggia di Mamaia