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"Everything was as advertise. Secured parking, on site buffet $12US, both breakfast and dinner. Top bar, wonderful city view. Bar tender most accommodating. Check in staff very welcome. Room very clean and everything was working. Internet very good. No pool on site, they partnered with another hotel to use the pool there. We did not go there. Told it was a 2 block walk, across the main through fair."

"Absolutely spectacular property. Luxury Rustic Vibes The most awesome view of Cuetzalan from our cabin!"

"The hotel has parking area and the staff were very friendly, the room were clean but because of the terrain there were too many stairs "

"Very nice hotel with clean rooms and a very nice pool area! Great staff had a great experience! "

"The hotel is a lovely spot for a vacation. Very attentive and friendly staff. There are beautiful grounds to explore and the room was clean. The menu is simple but well-prepares. We did find the wifi to be a little spotty at times but that’s to be expected in the mountains. We’ll definitely be back. "

"Much nicer than I expected. It's beautiful in the public area. Very relaxing. Delicious coffee ☕"

"Very dirty. We didn’t stay. No help. No refund offered "

"The pool is unavailable because is broken closed out of service. Our room was not the one offered in the pics but the person in charge of the property was very helpful and resolved the issue and give us a good room. Thank you. Manager very helpful and respectful. Appreciate. "

"I really loved the staff they were amazing and I really enjoyed their services. Very attentive and willing to help me out with any questions and concerns "