Puyuhuapi Lodge & Spa

4.0 star property
Hotel with private beach and full-service spa
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Puyuhuapi Lodge & Spa

Photo gallery for Puyuhuapi Lodge & Spa

5 indoor pools, 4 outdoor pools, pool loungers
5 indoor pools, 4 outdoor pools, pool loungers
Living area
Breakfast, lunch and dinner served
View from room

Overview of Puyuhuapi Lodge & Spa

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • GymGymGym
The price is NZ$608
Price available on 31/3/2024
Bahía Dorita s/n, Cisnes, Aisen, 6010000
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Room options

Double Room

cleanliness

Highlights

Balcony
Individually furnished
Individually decorated
Renovated in 2015
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Puyuhuapi

Located in Puyuhuapi, Puyuhuapi Lodge & Spa is in the mountains and on a private beach. While the natural beauty of Hanging Glacier and Queulat National Park can be enjoyed by anyone, those looking for an activity can explore Austral Pier. Take the opportunity to explore the area for water adventures such as kayaking and other activities like hot springs.

About this property

Puyuhuapi Lodge & Spa

Upscale family-friendly hotel near Austral Pier
Located close to Hanging Glacier, Puyuhuapi Lodge & Spa provides a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a facial, a body treatment or a massage at the on-site spa. Be sure to enjoy a meal at Lasahn, the on-site restaurant. Guests can also expect to find a coffee shop/cafe, a garden and an arcade/games room.
You'll also enjoy perks such as:
  • 4 outdoor pools and 5 indoor pools, with sunloungers
  • A round-trip airport shuttle (surcharge), a reception hall and meeting rooms
  • Smoke-free property, luggage storage and multilingual staff
  • A gift shop, a billiards/pool table and a front desk safe
Room features
All guestrooms are individually furnished, and have amenities such as safes.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Balconies, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:30 AM–10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lasahn

Things to do

  • 4 outdoor pools
  • 5 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 4 outdoor pools
  • 5 indoor pools
  • Arcade/game room
  • Children's pool
  • Living room
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 step to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Champagne service

Outdoor space

  • Balcony

More

  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 850 per vehicle (return, maximum occupancy 3)
  • Spa fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Puyuhuapi Lodge
Puyuhuapi Hotel Patagonia
Puyuhuapi Lodge And Spa
Puyuhuapi Spa Patagonia
Puyuhuapi Lodge Cisnes
Puyuhuapi Cisnes
Puyuhuapi Lodge Spa
Puyuhuapi Lodge & Spa Hotel
Puyuhuapi Lodge & Spa Cisnes
Puyuhuapi Lodge & Spa Hotel Cisnes

Frequently asked questions

Does Puyuhuapi Lodge & Spa have a pool?

Yes, this property has 5 Indoor pools, 4 outdoor pools and a children's pool.

How much does it cost to stay at Puyuhuapi Lodge & Spa?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Puyuhuapi Lodge & Spa on 31 Mar 2024 start from NZ$607.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puyuhuapi Lodge & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Puyuhuapi Lodge & Spa?

Check-in start time: 4 PM; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Puyuhuapi Lodge & Spa?

Checkout is at noon.

Does Puyuhuapi Lodge & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 850 per vehicle applies.

Where is Puyuhuapi Lodge & Spa located?

This beachfront spa hotel is located in Puyuhuapi, where regional attractions include Austral Pier, Hanging Glacier and Queulat National Park.

Puyuhuapi Lodge & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 36 reviews" "
Rating 8 - Good. 16 out of 36 reviews" "
Rating 6 - Okay. 1 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Arturo, Woodside

Disliked: Staff & service, property conditions & facilities
For the price this is not a good hotel. Pools abandoned, bathrooms lack maintenance with tile falling, inflexible with transportation. The restaurant has fallen in quality since last time I was there 4 years ago and there are no other options. Its a nice location isolated and quite with nice hot spring pools, but not worth the very high price. Plus now they charge extra for kayaks and spa.
Stayed 1 night in Nov 2023

10/10 Excellent

-Peg, Sioux Falls, SD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unique in its location and structure. We enjoyed the thermal baths, the hiking, the guided tour of the Ventisquiro Colgante and the delicious meals (they were able to accommodate our Vegan lifestyle.
Stayed 2 nights in Feb 2020

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall better maintenance of the facilities would be recommendable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic stay in best hotel in Chile
What er perfect stay - incredible place with warm spring pools fantastic scenery and calm. The hotel personal are fantastic and to my big surprise so was the restaurant. Absolutely worth at least a couple of nights.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please is majestic. Natural hot sprint right on the fjord, delicious food and warm staff. What more can you ask for?
Stayed 1 night in Dec 2019

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Amazing. gem of a place.
Stayed 2 nights in Feb 2019

4/10 Poor

Dianne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning location but lack of interest in guests
The hotel is in a beautiful setting but in order to get there you have to park in a packed car park and take a boat. We naively thought this would be on demand as in other similar hotels but it isn’t and it is very infrequent. If you miss the 3.30 ferry you have to wait until 7pm. We just made it from the airport on arrival but the next day we left on the first boat at 9.30 to visit the national park - we were rushed all day while doing our walks to the hanging glacier and got back 10 mins after the ferry left. We didn’t want to wait and agreed to pay the extortionate fee of over £80 (over $100 US). The next morning they had the audacity to say that the 9.30 boat we had booked was now full of people going on a walking trip with a hotel guide and we would have to wait until 10.15 to leave. Breakfast was fine but dinner was very poor. There is only a 3 course set menu in the restaurant. There is a choice of 2 items for each course. We did not want meat or seafood with meat, so asked for a vegetarian choice - maybe fish. The fish we were given, (with some deep fried potato balls and no veg) was totally inedible.The second night the choice looked better but the quality of the food was poor. The meal certainly wasn’t cheap - we paid half the price for a much better meal at a very small hotel the next night. The hotel is expensive and we felt that once you were there they just wanted to get as much more money from you as possible - there was a total lack of customer service.
Stayed 2 nights in Feb 2019

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely respite
Lovely respite. Good food. Comfortable bed. Lovely quiet view. We didn’t do any spa things and still loved it.
Stayed 1 night in Oct 2018