Cowan Cowan Holidays from NZ$802

Hotel was quiet and spacious. But wifi was terrible and room needs to be refurbished. But main concern was with check-in: it would have saved a great deal of stress and confusion if we’d been told the check-in procedures before beginning our trip - at least a day in advance. As it was, we arrived at the hotel with reception closed, no wifi, no phone linked to a local network. We were lucky to even get into the lobby. It was only through some creativity we were able to find out how to access our room key, and after a stressful period of uncertainty. This was not a good start to our stay.

Property is in need of an update.

Very easy check in.

I’d definitely stay here again. The staff and everything about the hotel was first class. The rooms are clean and comfortable with some nice touches. The staff are friendly, helpful and welcoming The valet parking was easy and convenient. The hotel is situated well but for the city centre, shopping and restaurants it could be quite a walk for some ( about 1 - 1.5 miles) for us it was no problem

The beds and pillows were very comfy. We enjoyed the 2 bed 2 bathroom option as an affordable option for a quick overnight stay with our friends. Only suggestion: we would prefer some fresh milk rather than the long life capsules as we couldn’t find a place to buy fresh milk. But that is our only complaint!! Will be back again.