Ratings based on 426 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from Radcliff, KY
Perfect StayPosted 21/09/2015
I would have to say this was a great stay. The parking was great, the staff was friendly and the rooms looked great. Very reasonable price on the room. I would have to say the only thing was the food and drinks were a bit high at the bar and restaurant but the breakfast was great. Overall a perfect stay and would do it again.
by A verified traveller from Columbus, OH
i LOVE DoubleTree BUT this one disappointed me!Posted 21/09/2015
Cons: Processing Booking the Correct Way/Correct Charges
Location: NO FOOD ANYWHERE. If you get in town late, there are no food options nearby.
Everything was clean & very comfortable which is honestly most important. BUT the guy first of all did not give us our warm chocolate chip cookie, (which is what Doubletree is known for), he didn't write the room number on our card envelope which caused confusion, he over charged me (not the $50 holding fee) I have to wait 5 days to get a total of $100 returned to card. I was in town for business Downtown Cincinnati. If I wanted to have an extra $100 holding on card I would have paid that a hotel Downtown Cincinnati. The stay was good but they made it inconvenient. I will say the manager tried to make up for it by providing cookies and gift cards but nothing really makes up for the experience. & I go to DoubleTree purposely so that I don't have to go through janky hotels that make these small mistakes. Maybe I should go to Marriott instead!
for Everyoneby A verified traveller
Clean, updated hotel by the airportPosted 09/08/2015
This hotel was clean and comfortable. I couldn't hear any other guests. The pool was a great temp, but had to ask for towels. I also don't really like the cushions on the chairs...sitting in someone else's wet puddle is not attractive...not sure where a mom not wanting to get in the pool would sit. Beds were comfortable, the room service was fine but not amazing, no free wifi if your book through expedia, no free breakfast.
for Everyoneby A verified traveller from illinois
We stayed here to be able to commute into Cincinnati for a concert and some shopping. This hotel is so amazing! Very little airport noise noticed, easily access even though it's on airport property! The lobby is beautiful and smells incredible! The room was so much more than I expected! So big and well decorated and easy to use! Loved everything about this stay!
for Couplesby Malika
Posted 24/06/2015 on Hotels
Nice hotel,friendly staff, would stay again.
for Couplesby Ronda from lima, ohio
an already opened bottle of water with some of itPosted 19/05/2015 on Hotels
Your housekeeper left an opeNed bottle of water and I almost took a drink thinking it was a new bottle! I'm so upset about this. I reported it and they didn't even act like they cared. They were more concerned with getting me a new one. It screams the question, how clean are these rooms?!
for Familiesby todd from nashville,indiana
marathon runner from out of statePosted 05/05/2015 on Hotels
it was nice .I was there for the flying pig marathon with my family.every thing was fine but there were dirty towels left on the bed.
for Everyoneby A verified traveller
nice, convenient, and cleanPosted 27/04/2015
very close to airport nice and clean room would stay again would recommend to everyone flying out of cincy
for Familiesby Young Ho
Posted 07/04/2015 on Hotels
for Getaway With Friendsby A verified traveller
Posted 02/04/2015 on Hotels