Courtice Holidays from NZ$4,233

Convenient location

We had a good stay overall, but we were surprised to learn at check-in that there was an additional $30 charge for each person staying in the room beyond two guests. Given that the hotel offers suites that are clearly suited for families, it felt disappointing to be charged extra for bringing our children. This may be listed somewhere in the fine print, but it was not obvious to us when booking. Families should be aware that the advertised room rate may not reflect the full cost if more than two people are staying in the suite.

The room was clean, but extremely outdated - there were not enough outlets on both sides of the bed and one of us had to use the outlet on the other side of the room or share the same outlet on one side of the bed. The bathroom was also outdated with tiles re-fixed many times in certain areas with different color caulk and tools so it made it look badly done. The shower water sprayed everywhere but on your body and there was no other setting to change to. Also the stall door kept dripping water onto the bathroom floor so the small towel mat was always soaked. The staff was helpful, the bed was comfortable and everything else was great but there’s always details that make the stay much better if they were available.

Our room was very clean and we appreciated that it was air conditioned upon our arrival as it was a very hot weekend in the city. The staff were very kind, especially the housekeeper. There was breakfast included in our stay which we did enjoy one morning, and we also appreciated the luggage storage upon our checkout so we could continue to enjoy the city until our flight.

Good overall