Family Hotels & Resorts in Costa Ballena from NZ$84

"Excellent hotel, helpful staff, great location. Clean and quiet. "

"We have friends locally so our time spent in the hotel was minimal and didn't use the pool or gym if there is one. It's very clean and our room was calm and spacious, though because it is a big complex, it felt like a long walk just to get to the path or beach, but other rokms face the pool and are more central. It's generally well maintained and you can see staff working around the site but there were still areas that are overlooked, like woodwork in the bathroom. It's not a deal breaker as it was very nice. My major gripe was an incredibly rude member of staff in the restaurant and i refused to go in afterwards as Rota has plenty of places to eat and drink; his behavior caused me to spend my money elsewhere because of him tutting and blowing his disapproval at us. It was however, one person, and most staff were pleasant and friendly. "

"El Lobby está muy descuidado. Los muebles están feos. "

"Breakfast bar was super. Slow on the omelettes and fried eggs. Make your own coffee. "

"The staff were very helpful and considerate. The hotel was well kept and in a very convenient location."

"Recomendada 100% . Comunicación con el staff de inmediato . Todo muy limpio . "

"The breakfast was amazing! The whole trip was excellent. We had issues with our lights but they always sent someone quickly to address it! "

"Ok-ish hotel, close to the beach but not beachfront as the pictures imply. Almost all amenities were closed. "

"The indoor spa is an additional charge and by appointment only, they have limited hours for children so we never got the opportunity to visit it. It seems like they advertise many amenities but it’s not accessible for restricted. "