My friends and I were really excited to stay at this hotel for our final night of a 8 day trip. We wanted to splurge and treat ourselves to a really nice resort for our last night together. The hotel is BEAUTIFUL and the pool is incredible.. aside from that, we were pretty disappointed .
The wifi did not work for the entire property. That was a big one for us, as none of us had any of our flight info, we all needed to check in, transfer money, etc. Part of the reason we selected this hotel was because they advertised wifi.
Most of the outlets in our room did not work, so we were not able to charge the majority of our devices (camera, phones, go pros, etc)
I'm assuming because they did not have wifi... they were not able to take credit card and expected us to pay $100 usd CASH for a deposit. We refused, as we did not have that much cash on us. It was frustrating not being able to order food/drinks/massages from the facilities and pay with CC as we had planned.
We were extremely excited for the beautiful pool and swim up bar. The swim up bar was deserted/non stocked / closed.
We had one meal at the restaurant.. my least favorite meal I had anywhere in Coron, and my far the most overpriced.
We were meant to stay 2 nights... Needless to say we were very disappointed, and I left after the first night.
This hotel could have great potential if they got their act together a bit.