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"The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times."

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"Negatives: Housekeeping entered the room when we had the 'do not disturb' sign on the door. They also knocked the door on the last day at 11.15am and said we should've already left but we had arranged for a late checkout. We were only there for 4 nights so to have this happen on 2 occasions wasn't great. The reception staff didn't always greet/acknowledge the guests as they passed. The teabags are awful, bring your own! Breakfast was the same every morning. It would've been nice to mix it up a bit. Positives: One of the reception staff was excellent when we were checking in (Colin). He was extremely helpful and friendly, even when we requested to change rooms. The room was lovely and clean. Surprisingly very little noise from the planes and it was interesting to watch them and the nearby Dart from our window. We would definitely stay again. The rooms were good, breakfast is included. Parking is extra (£12 per day). It was very central for all the things we wanted to do and see."

"Good selection for breakfast, great friendly staff"

"Ok"

"Hotel is suitable for a stay prior to an early flight. We only used the room and there are some things that appear dated and tired. The air con could be better - it only made noise rather than produce any air, and the shower screen was misaligned which meant the bathroom floor flooded a little. But it was fine for the price we paid for the room and its purpose. "

"Hhhh"

"Parking easy, the rest just meh, average at best, quilts to small, ripped, decor dated , sofa in room minging, felt like since reopening it wasn’t refreshed"

"It’s good value for what it is; rooms are basic and clean. Perfectly comfortable for a good night’s sleep. Plenty of parking spaces. £22 for evening buffet which is not amazing, but not bad either. A decent gym, nice size swimming pool, jacuzzi and sauna are available and included in the price. Overall I’d stay here again."