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Reviews of Moxy Columbus Short North

3 out of 5
Moxy Columbus Short North
808 N High St, Columbus, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 419 reviews" "
Rating 8 - Good. 81 out of 419 reviews" "
Rating 6 - Okay. 44 out of 419 reviews" "
Rating 4 - Poor. 18 out of 419 reviews" "
Rating 2 - Terrible. 26 out of 419 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaelyn Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The only place to stay in the short north
Stayed 3 nights in Mar 2024

4/10 Poor

Erich

Business traveller
Liked: Staff & service
Disliked: Amenities
The property was small. It is deaigned to be like this. I would not return.
Stayed 3 nights in May 2024
Response from Caden Spradlin, Operations Manager on 22 May 2024
Dear Erich, We appreciate your feedback on your experience at Moxy Columbus Short North. It seems like the intimate size of the property wasn't to your liking, and I understand that everyone has different preferences when it comes to accommodation. While our design aims to offer a unique and cozy atmosphere, I regret that it didn't meet your expectations. We value your input and will take it into consideration as we strive to continually improve our guests' experiences. If you have any further insights or suggestions, we'd love to hear them. Thank you for sharing your thoughts with us.

8/10 Good

Jason

Stayed 1 night in May 2024
Response from Caden Spradlin, Operations Manager on 22 May 2024
Dear Jason, Thank you for taking the time to share your feedback on your recent stay at Moxy Columbus Short North. We're delighted to hear that you had a positive experience overall and that you enjoyed your time with us. Your rating of 4 out of 5 is greatly appreciated, and we're glad that you found our property to your liking. If there are any specific areas where you feel we could further improve and earn that elusive fifth star next time, please don't hesitate to let us know. We value your insights and hope to welcome you back for an even better stay in the future!

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Caden Spradlin, Operations Manager on 3 May 2024
Thank you for your glowing review! We're thrilled to hear that your stay at Moxy Columbus Short North met all your expectations. Your perfect rating means the world to us. We can't wait to welcome you back for another fantastic experience!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Caden Spradlin on 3 May 2024
We're delighted that you enjoyed your time at our hotel, and we appreciate your review. Your feedback means a lot to us, and it serves as motivation for our team to continue providing exceptional hospitality to all our guests.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It said it hard parking but it was not reserved only for hotel guests, so it was completely full when we arrived. We had to park 1/2 a mile away.
Stayed 1 night in Apr 2024
Response from AIsha on 15 Apr 2024
Hi Robert,we apologize for the inconvenience. Our Valet parking serves all the companies that are on our building. There is a public parking garage right across the street from our building entrance at the same price for overnight parking.

10/10 Excellent

Jon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and convenient to everything. Rooms are fantastic as well.
Stayed 1 night in Apr 2024

4/10 Poor

Aaron

Travelled with partner
Disliked: Amenities
Tiny rooms. No amenities not even a glass for water in your room. Bed was horrible. Won't go back.
Stayed 1 night in Apr 2024
Response from Aisha on 15 Apr 2024
Hi Aaron,we are sorry to hear that our hotel amenities were not up to your standards. We can always send glasses, mini fridge and other amenities that we have available for our guests upon request. We hope you will give us another chance to prove you that we can do better. Thank you for your time and consideration.

10/10 Excellent

Toriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Stayed 3 nights in Mar 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a nightclub on the upper floor and restaurant on the lower floor which both blast music fairly late at night, at least on the weekends. The walls are also fairly thin as I could hear loud conversations by my neighbors pretty clearly, and there was some weird sound from upstairs that sounded like someone was rolling a bowling ball on a hardwood floor or in a bathtub. The descriptions on the website portray the hotel as being modern but I should've done more research to know it would be more like a youth hostel with ties to a restaurant, workspace and nightlife.
Stayed 2 nights in Mar 2024

6/10 Okay

Todd

Liked: Cleanliness, staff & service
Smallest nearly $300 room ever
Stayed 1 night in Feb 2024

8/10 Good

Konrad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
cleaning our room was skipped on first day
Stayed 2 nights in Feb 2024

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great! I was in a handicap room the nightstands were about 1 foot tall. It would have been great to have a small desk in the room. I understand the room is handicap but the shower setup is very poor it's very narrow there is no room to take a relaxing shower.
Stayed 3 nights in Feb 2024

8/10 Good

Paul, Chesterland

Stayed 1 night in Jan 2024

10/10 Excellent

Rachael

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Husband and I had a great one noght stay at The Moxy.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Angeline, kent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been to a hotel with staff as friendly as here. The location is the best for walking to many food and drink options. The common areas inside were a great addition and my group spent 4 hours hanging out playing pool by the bar. The room as immaculately clean. I love every Moxy location I've stayed at and this hotel line is my favorite out of all the Westin properties. Very kid-friendly; would recommend and stay here again if I visit Columbus again.
Stayed 1 night in Dec 2023

4/10 Poor

Jennifer

Stayed 1 night in Dec 2023

8/10 Good

Mia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always willing to help and friendly. Hotel and restaurants are clean. We always enjoy our time here!
Stayed 1 night in Dec 2023

10/10 Excellent

Tiandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the atmosphere and vibe of the hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice and clean spot . Only thing it needed was a mini fridge and microwave in the room .
Stayed 2 nights in Dec 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kara

Liked: Cleanliness, staff & service
The decor was amazing. Staff were very friendly.

8/10 Good

Sonny

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was my first stay at Moxy in Short North. I liked the check in process at the second floor bar. They give you a token for a drink. It’s hip and cool. We dined on the 10th floor restaurant Mandrake which I loved, but that wasn’t part of the hotel. The decor is cool and vibrant. The elevator is a huge challenge with picking your floor and getting it assigned. I didn’t love how long it took or that your had to go to floor 1 from Mandrake then get off and back on to get to your floor. Kind of ridiculous. Rooms are very small but efficient. I opted for one with a balcony and that was a nice feature. On the 6th floor. I like the high ceilings and the style. The negatives: horrible shower head and pressure. It was hard to get the soap out. The mattress was so bad. Not a Pillow top of even a little fluffy, not a chance. It felt like an inexpensive mattress. The blanket is colorful but not soft and very flat along with the pillows. Rule 101….the bed is everything. You have got to improve the quality of that bed! That was shocking. The heat was set on 70 then 71 and yet it was freezing. I had to turn it to 74 to be warm so i think the thermostat was inaccurate. I’d love to stay there again because of the amazing location but the quality of sleep i got was sub par. Hoped for more.

8/10 Good

John

Stayed 3 nights in Nov 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tallia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Moxy is a great location downtown! It’s convenient to bars and restaurants, has guest only elevators, a terrace, a bar and more. Parking is also very easy with garage space and valet, which is rare downtown.
Stayed 1 night in Nov 2023

10/10 Excellent

EKHS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch
I was here in Columbus for a conference and stayed at the Moxy. I would choose this property over all others in the area! Amazing service and the desk staff were top notch!
Stayed 3 nights in Nov 2023

10/10 Excellent

Thiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. They really made a very positive experience for our stay. This was our first time at the Moxy and certainly not the last!
Stayed 1 night in Oct 2023

2/10 Terrible

Tony

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay.
The hotel was so loud, music from all directions, unable to sleep. Wall are so thin you can here the people in the next room on the phone, having sex, having a normal conversation. There was a party going in the room next to me till 3:00 am.. I called the front desk and nothing was ever done about it. I would never recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooftop bar very modern young cool hotel for party guests they have club if u want go to bed at 10 pm won’t happen. Amazing property love it
Stayed 1 night in Sep 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, wonderful service. 10/10
Stayed 1 night in Sep 2023

2/10 Terrible

Janice

Disliked: Staff & service, amenities, property conditions & facilities
Terrible customer service. No TV remote in room, called front desk several times, never responded. Spent the evening watching movies ON MY PHONE. Called multiple times for a partial refund when I returned home, no response from manager. I didn't mind the pounding beat of house music into the wee hours but the staff response was abysmal.

4/10 Poor

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Noisy, Tiny Rooms
Too noisy. Banging early Saturday morning after a fire alarm went off at 2 AM. The roof is a bar, with partying until 2 AM. Rooms are tiny with no closet. If you want to party and then sleep at the same place then this place might be for you. Otherwise stay at a better place.
Stayed 2 nights in Sep 2023

8/10 Good

Brandon

Travelled with partner
Think it was the restaurant downstairs, but couldn't sleep because of music.
Stayed 1 night in Aug 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie, maineville

Stayed 1 night in Aug 2023

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Im an experienced international traveler. For America, this hotel, although lovely and lively, is a place for upper-class 20-somethings looking to see and be seen. We were there one night for a concert so it was fine for coming home late. If you're used to non-NYC hotel rooms, choose another place. Otherwise, its a bar/club with a hotel conveniently attached.
Stayed 1 night in Aug 2023

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I had a long paragraph explaining why but it got erased. I would stay again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Craig

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded all my expectations. Excellent view of the city and very comfortable beds. Great bathrooms and helpful staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, close to lots, great sound control
Stayed 1 night in Jul 2023

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
The place was fine, but my room felt like a broom closet, the internet speed was terrible, and I could hear the music from the bar from my hotel room on the 6th floor.
Stayed 3 nights in Jun 2023

8/10 Good

Holly

Stayed 1 night in Jun 2023