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Reviews of Hampton Inn Columbus-North

2.5 out of 5
Hampton Inn Columbus-North
7390 Bear Lane, Columbus, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 277 out of 544 reviews" "
Rating 8 - Good. 158 out of 544 reviews" "
Rating 6 - Okay. 60 out of 544 reviews" "
Rating 4 - Poor. 31 out of 544 reviews" "
Rating 2 - Terrible. 18 out of 544 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Timothy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is an outdated property. I was on the 3rd floor, blinds and curtains falling down, drywall clearly has issues with moisture and it was falling down, carpet is from the 90's, and elevator probably from the 80's. It is close to restaurants but that's about all that is a plus. I will not stay again.
Stayed 2 nights in Apr 2024

6/10 Okay

jeffrey

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The parking was terrible. Overall experience was less than I’ve had at other Hampton locations.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anxious to see the renovations when they are completed.
Stayed 4 nights in Mar 2024
Response from tori on 3 Apr 2024
thank you for taking the time to leave a rating about our hotel.

6/10 Okay

Sarah

Stayed 3 nights in Mar 2024

4/10 Poor

Griselda

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Brittany, Phenix city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stage and the cleanliness of the hotel
Stayed 1 night in Mar 2024

8/10 Good

Sean

Travelled with family
Liked: Staff & service, amenities
The staff was very friendly and helpful and the provide great customer service. The only downside was the renovations going on were loud and annoying.
Stayed 2 nights in Mar 2024

8/10 Good

Bunny

Stayed 2 nights in Mar 2024

4/10 Poor

James

Disliked: Property conditions & facilities
The property is well located near Piedmont Northside hospital, which is why I chose it, less than a 5 minute drive away. I had a procedure scheduled at Northside at 07:45 and two medical actions I had to complete during the night. A call came to the room phone, ringing just once. I fell asleep at
Stayed 1 night in Mar 2024

8/10 Good

La Monica

Stayed 1 night in Mar 2024

8/10 Good

Mary-Melissa

Stayed 2 nights in Feb 2024

4/10 Poor

Cole

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was not cleaned. I didn’t get fresh towels at all durning my stay. My treat was emptied, but no bag was put back in the trash cans. The desk chair was peeling and I couldn’t use it to sit. I had black all over my legs when I stood up. My bathroom shower was repaired and just painted over. It wasn’t feathered in. The tub was stained.
Stayed 3 nights in Feb 2024
Response from Janie on 19 Feb 2024
Dear Valued Guest, We here at the Hampton Inn North Columbus regret to hear of your recent dissatisfactory stay. We acknowledge that upon arrival the room was not up to the expected Hampton Standard. We do apologize for this and that your housekeeping requests were not met . On a positive note this location is being remodeled and we hope that you would consider staying with us again as conditions here will be greatly improved. Again please accept our sincere apology. Thank You, Management

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dated , bathroom '70,s jacuzzi tub had mold on the jets and broken harware.
Stayed 1 night in Feb 2024
Response from Janie on 20 Feb 2024
Dear Valued Guest, We here at Hampton Inn North sincerely apologize for the dated condition of the room you stayed in while in Columbus Ga. Also , we do apologize for any cleanliness concerns that may have occurred. We are about to start the process of remodeling as this is an older property. Please consider staying with us again . Thank You! Management

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from kiley on 20 Feb 2024
Thank you for taking time to leave a review of the Hampton Inn Columbus North location. We will be remodeling soon and hope you will stay with us again in the future. Thank you again!!!

2/10 Terrible

Kelsie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from kiley on 20 Feb 2024
Thank you for taking the time to leave your review. This is a dated property that is about to begin the remodeling process. We sincerely apologize for the condition and any other issues related to your recent stay. We hope you continue to stay with the Hampton brand .

6/10 Okay

Allen

Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from kiley on 20 Feb 2024
Thank you for taking the time to leave a review. We apologize for the condition of the hotel and any other issues experienced while here. This property is about to begin the remodeling process . We hope you will continue to stay with Hampton in the future.

6/10 Okay

Jesse

Travelled with partner
Liked: Staff & service, amenities
Our bed was lumpy and worn-out. Other than that it was great
Stayed 2 nights in Dec 2023

6/10 Okay

Amy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Retro - Not in a good way
Room was VERY dated. Peeling wallpaper, yellowed jets and aged stained jacuzzi tub with 2 completely different handle styles on faucet, poor lighting (80’s brass dual candle sconces (?) in restroom. Room decor looked like it was purchased from a thrift sale - lumpy rust color chair, worn yellow carpet squares, blue geometric patterned drapes, burgundy “grannie” decor…thermostat from the 70’s with stick controller. Bed was nearing replacement time with ultra-cheap pillows. Such a disappointment from the flagship name. It wasn’t even mediocre. For the price (and name), I was expecting “more”. Strongly consider not using Hilton moving forward; very disappointed.
Stayed 2 nights in Dec 2023

8/10 Good

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

KAPPY

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Clean but old and dated
Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Stayed 1 night in Nov 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Do better Hampton
My digital key was not activated until the next day. The toilet was clogged and when I called the front desk I was told “we have a plunger down here if you would like to come and get it”. I disconnected the call and she called back a few seconds later and sent someone up to fix it. The faucet was leaking upon arrival and the employee said he would put in a request. I’m not sure why they would rent the room as I’m sure housekeeping was aware of the severely leaking faucet when they cleaned the room, last but not least, the parking is limited at night. There were cars parked in front of the entrance due to this.
Stayed 3 nights in Nov 2023

6/10 Okay

TERRENCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, but the Wi-Fi was always going in and out, no connection. Had to constantly put in the password.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean but a little dated.
Stayed 2 nights in Oct 2023

8/10 Good

Mumphery

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the pet smell at the elevator during our entire stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Blair

Travelled with partner
Disliked: Property conditions & facilities
chair in room was torn and worn - mattress worn out - uncomfortable - air conditioner didn't work - great repair person came and it cooled the room about 2 hours later then next night it was hot again. Didn't have any other rooms to move us or any other rooms in the city.
Stayed 2 nights in Oct 2023

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
No breakfast. Ran out of eggs at 7AM.
Stayed 1 night in Oct 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. We apologize for the inconvenience about the breakfast. We will do better. Hope to see you again soon.

10/10 Excellent

joan

Stayed 1 night in Oct 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Hope to see you again soon.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Hotel and room was very clean and nice, breakfast every morning was very good and hot and good choices.
Stayed 3 nights in Sep 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Hope to see you again soon.

2/10 Terrible

Vincent

Stayed 1 night in Sep 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Sorry things wasn't up to your standard. We are up for renovations real soon.Hope to see you again soon.

10/10 Excellent

William

Stayed 1 night in Sep 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Hope to see you again soon.

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
The snack machine in the lobby would not take my $5 bill.
Stayed 1 night in Sep 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Don't forget to stop by the front desk to further assist you with your concern. Hope to see you again soon.

4/10 Poor

Peggy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown
Stayed 2 nights in Sep 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Renovation is on the way! Hope to see you again soon.

10/10 Excellent

Geovay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Hope to see you again soon.

8/10 Good

Charlotte

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refrigerator hummed loudly constantly and was a bit annoying!
Stayed 1 night in Sep 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Thank you for making us aware of your concern. Hope to see you again soon. It will be better next time!

8/10 Good

Rodney

Stayed 2 nights in Sep 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Hope to see you again soon.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Hope to see you again soon.

8/10 Good

michael

Stayed 1 night in Aug 2023
Response from Monique Kellogg (Front Office Supervisor) on 14 Oct 2023
Thank you so much for stay here at the Hampton Inn North in Columbus Ga. We thank you for your review. Hope to see you again soon.

10/10 Excellent

alphonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some construction at property next d99r.
Stayed 1 night in Aug 2023

8/10 Good

Micah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very quiet. Decent location. Only downside which we still made the best of, was that the breakfast was not the best for the kids, as there was no milk for the cereal or syrup for waffles.
Stayed 1 night in Jul 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks I enjoyed my stay.
Stayed 2 nights in Jul 2023

6/10 Okay

Kiersten

Stayed 2 nights in Jul 2023

10/10 Excellent

Citlali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice.
Stayed 2 nights in Jul 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Stay here often due to location and the staff. Noticing the rooms are starting to show their wear/age and need updating. Bed was overly soft. Nice breakfast and a decent Fitness Center.
Stayed 1 night in Jul 2023

8/10 Good

Carol and Ava

Stayed 1 night in Jun 2023

10/10 Excellent

BRYANT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaned and customer service
Stayed 2 nights in Jun 2023

8/10 Good

tanya, North Las Vegas

Travelled with partner
Liked: Staff & service
It was not bad. Not fully clean and room alittle run down. Also this is the first hotel where there was only one towel in the room. I had stated there was 2 adults in the room so shocked we had one towel.
Stayed 1 night in Jun 2023

8/10 Good

Lauren, Kennesaw

Stayed 1 night in Jun 2023