All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I absolutely love this property and always book it if I have to come in town or bring my family. The staff is absolutely phenomenal and Miss D over breakfast is such a gem. She makes this place one of our favorite vacation hotel spots because of her keen detail and warm spirit. Definitely have to give them 5 stars!!!
The hotel is located near a lot of eareries, it is clean , breakfast was good. The girl at front desk (maya)when i arrived was unprofessional, not polite is a understatement,and rude , the air conditioner fan made a loud noise everytime it went off, so had to turn it off at night. The rest of the staff was nice
It was a very safe and quiet experience. Fairfield is now one of my favorite hotels, I have had great experiences both here and in Florida. AC works great, quick check-in, beds are very comfortable. Shower pressure excellent. And the best part is the elevator is fast, no wait. You get on and it yanks you to the next floor immediately lol, i like that. Within seconds. Whatever you want to eat is literally .02 mile down the road but it's not safe to walk. No sidewalks.
Winter
Stayed 1 night in Mar 2024
2/10 Terrible
Samantha
Business traveller
27 Mar 2024
Booked 2 rooms and now there are no rooms available?
The property and workers were very nice. The only negative was our toilet was not seated properly on the floor. It wiggled and you felt unsteady when seated. Room 210
Would be more convenient to have an ice machine on the second floor.
Conveniently located within shopping, restaurants, and a mall. Extremely easy to get to the property from the highway, and close to downtown Columbia. There is a few restaurants directly across from the hotel as well as sharing the parking lot with them that you can walk to. The staff were very kind upon check-in & check-out. We didn't stay for the continental breakfast, but the only thing I would offer, early morning is quite busy and hard to find a place to sit.
Mark
2/10 Terrible
Robert
Travelled with family
4 Mar 2024
We arrived at the hotel at 2:20 pm. Explained that we needed to get ready for a wedding at 4:00. Were told that no room was available until 3:00. By 3:10, still no room. Challenged desk clerk that we needed the room. Was told that if we couldn’t wait we could go elsewhere. That is what we did. I will appreciate a refund!
My check in was very easy and really quick. All my information was in the system and I was booked in room 301 (king size with sofa). This hotel offers free parking, next door is McAlister's Deli, across and down the street there's plenty of other restaurants to eat at. Also you can walk to the Columbiana Mall and you're less than 5 minutes from I-26. The hotel was very clean on the outside and almost spotless on the inside. The mattress could have been a little firmer and the water much hotter,. Overall I slept very peacefully, the room was clean and didn't smell like someone had been smoking. The entire hotel was quiet throughout my stay and breakfast was ready before check out. My stay was 2/17/24-2/18/24.
Hotel was clean. Staff was friendly. Breakfast was probably the worst experience. Very few options. Only thing worth eating was the waffles. However there was always a line waiting to use the 1 machine.
My room was clean, quiet, and the staff was very friendly. When I'm in the area again, I will definitely stay here again
Antravius
Stayed 1 night in Feb 2024
8/10 Good
Herbert
8 Feb 2024
The staff was courteous however the door to balcony didn't work in addition to the bathroom exhaust fan was extremely noisy.
Herbert
Stayed 1 night in Feb 2024
8/10 Good
Chassidy
Business traveller
8 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
For less than $80, this was right on the money. The bathroom DEFINITELY wasn't as clean as it should have been--hair still on shower walls, towel bars hadn't been wiped down--but the bed linens and floor were clean. The property felt safe and was very quiet. Staff was very friendly and breakfast was adequate. The bed was comfy and the wall mounted TV was a nice touch as well. I would stay here again if I was looking for a last minute, economical choice.
This is a lovely older hotel that has had significant remodeling. It was very clean and the bed was very comfortable. The free breakfast and coffee were much better than the usual offerings at other similar hotels. Ms Dee, the breakfast attendant, was a delight. All the staff were friendly and helpful. There were also several restaurants near by.
Clean, quiet, great staff and decent breakfast. All we could ask for as a quick overnight stop. And the lady who oversees breakfast is a pearl! Would recommend highly.
The staff was very friendly and helpful. The room was clean and the appliances were clean. Only complaint is that if the room can sleep 2-4 people then there should be at least towels for 4. Other than that I rate them worthy of another visit.
It was so good. Kendall was so kind, and Ms. D was AMAZING. We left refreshed and inspired.
Austin
Stayed 1 night in Jan 2024
4/10 Poor
Verified traveller
Travelled with family
21 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
Eh- I probably won’t stay here again!
Pillows were the size of couch throw pillows, small and square (definitely not suitable for sleeping). Reserved the room for 3 people but was only given 2 towels. Housekeeping never came to our room- we were there for 3 nights- two full days and two half days…when we questioned the front when going down for a roll of toilet paper (because there was no spare roll in there and was only given a small amount to start with), they stated they only do a freshen up to empty trash and look at things like towels on the floor, etc but do not make up linens. Our trash was overflowing (never taken during our stay). The customer service at the desk was 5 star wonderful, the lack of everything else was 1 star. Beds were comfortable aside from the pillows but that’s about it!