Apartments in Colonia Sant Jordi

"Staff were rude at times. I had to upgrade to fit our family in the room and the whole stay, they kept telling me the room was for 3 x people only, even to the point of housekeeping coming back to remove the extra bed they had just put up! Our room number was neither on any breakfast sheets so were always questioned if we had paid for it or not. No information on how to try the kids club. Spa staff were rude, wouldn’t even let the kids wear goggles to swim in the pool. Not a 5* experience. The hotel itself is nice and very well done."

"Beautifully styled hotel, super clean, rooms were lovely, pool area lovely. Very modern, staff all very welcoming, The pool bar does the best Aperol Spritz and the food is awesome."

"Terrible avoid, room was missold, they don’t have aircon, didn’t clean the room, unless you want a terrible stay, avoid."

"The hotel is beautiful, and the food selections at breakfast and dinner were great. There was a lot of confusion through when I asked for a late checkout. It took 3 attempts at reception to get this sorted. "

"Nuestra estancia en el Inturotel Cala Esmeralda durante los últimos 4 días. Solo para compartir un poco de nuestra historia: mi esposa y yo realmente necesitábamos esto. Llevamos casados más de cinco años y tuvimos un año muy difícil debido a mis problemas de salud. Nos sentimos como en casa y muy bien atendidos. Pudimos hacer ejercicio, comer bien y disfrutar de las hermosas vistas y playas de Mallorca. Es un lugar increíble. Fue una gran transición hacia la nueva etapa que nos espera. Por muy increíble que sea este hotel (con su hermoso diseño, comodidades y confort), no sería lo que es sin las personas que lo hacen funcionar. Es increíble ver a un grupo tan diverso de personas trabajando juntas con un trabajo en equipo tan fluido. Me he alojado en muchos hoteles caros por todo el mundo, pero nunca he visto un equipo tan bueno como el de aquí. Quienquiera que se encargue de las contrataciones está haciendo un trabajo fantástico."

"Not our normal choice but it provided access to the southern part of the island. Good vibe and really friendly and helpful staff. Area is still being developed but the hotel is great and has thought carefully about what the client needs. Unfortunately our AC was broken but they were quick to support and assist. Pool was nice but we chose to jump in the sea. A little rocky with not ladder but beautiful water."

"Our stay was only for 4 days and the location was perfect ! The only thing, the hotel is a bit nosy or the walls are too thin. But than again it’s right where it’s super busy by the board walk beach front !"

"Did not like the buffet dinner, lot of food but poor quality and expensive the breakfast was excellent by the way."

"Great breakfast buffet 😀 I only wish the coffee cups were bigger because staff were too busy to keep refilling - maybe provide coffee machines to allow self service?"