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Great location. 5 minutes from cathedral. Good bakery, 3 minutes away. Staff really wants to help, but not really familiar with the area or local attractions like day trips out of cologne or rhine day cruises. Best advice is to walk the 5 min to rhine river to get a cruise. And also get train tickets from the station. And my latest crusade is to say what the incidental amounts are for hotels. 100 euros per night. I think the parking was 30 to 35 dollars per night. The hotel description will not tell you this,
Highly recommend - great location a few minutes from the train station and cathedral, parking on site, great staff, very helpful. We stayed in the family suite and had so much room! Quiet, clean, couldn't ask for better.
We had to pay for a breakfast we did not have. They asked me to sign at our arrival, however, I thought it was optional. I was not informed that it was obligatory.
Ferdane
Stayed 2 nights in Nov 2023
4/10 Poor
Abdulrahim
Business traveller
3 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good but uncomfortable
The most uncomfortable bed i have ever slept on in Marriott chain hotel. Staff was kind enough to help in fix the problem but all beds were the same. Other than that, staff were friendly, location was perfect and car parking was suitable
I didnt like the area around tge property because it was very close to the main trainstation and I didnt lime the kind of people that hang around there.
Very happy with the location, staff, room, friendliness. Breakfast was very good. A 5 minute walk to the main station and the river is a block away. It was perfect in every way for us. Would certainly recommend this for a short stay or for business.
Room was very nice and the hotel was convenient to the train station, the cathedral, the river and the old town which has lots of dining options; indoor and out.
Rooms are dated - reminds me of the 80s type.
Service was poor with very long queues. Had a 15 minute queue just to extend the keycard validity. Concierge was completely useless and not helping the counter staff who were overwhelmed.
Given the price of the rooms, it was easily one of the worst hotels I’ve stayed in recent times. I won’t even recommend this at half the price.