Top Hotels Near Collingswood Public Library in Collingswood from NZ$122

"Great location"

"I did not need the bar"

"I'm reviewing this as a very calm person and one with a lot of patience. I never write reviews either but this was genuinely the, not "one of", the worst hotel experience I’ve ever had. My friend and I arrived after an exhausting 8-hour bus ride around 7am, completely drained, and the guy at the front desk admitted he didn’t even know how to use the system to find our booking. Instead of trying to help, he turned us away and wouldn’t even let us sit in the lobby while it was freezing outside. Then we were suddenly told we couldn’t check in because we were 20 and not 21, even though the hotel literally allowed us to book the room online with our ages. That makes absolutely no sense and felt completely misleading. We asked if we could at least have the “complimentary breakfast” while we figured things out, and he told us it’s basically not real anyway — just bagels and coffee. The entire experience felt misrepresented from start to finish. What made it even worse was the complete lack of customer service. When I asked for help getting a refund or resolving the situation with Expedia, he just said it was “fully on us” and refused to help at all. Eventually he literally walked away from the desk window while we were talking to him and never came back. We were left stranded, exhausted, freezing, and stressed with zero support. Maybe not staying there ended up being a blessing in disguise, but this experience was awful and I would never come back or recommend this place to anyone."

"Nice stay"

"Location is amazingly central to the historic downtown. Staff was friendly and helpful. Room was clean but not updated or modern."

"One of the managers by name Lilian was extremely unhelpful when I needed a place to keep my luggage. I was extremely disappointed and have Dec never to stay at the hotel again. I think she needs to be retrained. "

"All was good"

"Very pleasant 2 night stay. Helpful, friendly desk staff. Room was very clean. Will definitely choose this hotel again"

"Everything was perfect"