Top Hotels Near Cocodrilario in Ixtapa from NZ$114

"All was excelent. Just little inconvinients en elevator"

"The hotel overall was okay. The food and drinks were okay as well nothing special. We arrived around 5pm and could not find food because the restaurants were closed and wouldn’t be open till dinner so the only thing that was left was the lunch buffet by the pool. Stale fries and only 3 hamburgers left. We were a group of 12 and the employees seemed annoyed that we were such a big group. It’s also a very small seating area so we had to stand while we ate because we were not allowed to take our food to the lounge chairs next to the pool. This was the first hotel that I’ve stayed at where you can’t order food while hanging out at the lounge chairs."

"Only saving grace from this trip was the women that now "

"Clean room and shared areas! Staff was super friendly! "

"Very friendly staff."

"This was our first stay at the resort and it was wonderful. We traveled as a family of 4, 2 adults and 2 kids (10 and 3). Our room was cleaned everyday, help desk was efficient and the staff was phenomenal. The buffet options, pool service and room service was top. Really great place to stay as a family. I was shocked at how pet friendly it is as well. We saw all kinds of dogs during our stay and we will actually be brining ours next time. "

"From the first day to the last day, everything was top notch. The room always clean. Staff was very attentive, Very polite and treated you amazing. Every request was met. The restaurants were all great and food was exquisite. Definitely a five star resort "

"Spectacular family vacation at Casa Caracol. Beautifully appointed home. Ocean views and sunsets are breathtaking. The staff are wonderful. We will return. "

"When we first got there things didn't seem to bad. The Host's assistant showed us around and we settled in. Looking around we discovered there were 2 melamine plates to use, an assortment of cutlery, including plasticware. There were no "glass" glasses. Plastic glasses, Sippy cups other plastic cups. There was a water filtration system on the kitchen counter. The gas stove had to be hand lit each time it was used. The dish towel had a huge rip in it.In the living room there was a non functioning refrigerator just left there. There was an exposed box of wires. I am assuming it was for the WiFi which we never had but was promised by the host that "it was being worked on". Therefore we could not begin our complaint as we had no WiFi.In the bedroom on the beds when we arrived there was a sheet and no blanket, I slept under a towel. the second night we did receive a blanket. The second day we started to see red bites on us. The third day there were many more. Looking it up it turns out that they were bedbug bites. We looked for them but then discovered that they are very elusive. They hide in bedframes, electrical outlets, picture frames, under rugs and any where they are undetectable. At this point we decided to leave for our own health and safety.There were other things but unless you want to read a novel I will stop now. I have documented everything and have pictures.We tried, unsuccessfully, four times to contact the host."