Exterior

Reviews of 4 Bedroom in the Village of Cloudcroft!


Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.6/10

Cleanliness

9.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert V.

Liked: Cleanliness
Christmas break
Property is great, cloudcroft is great, we’ll be back
Stayed 4 nights in Dec 2023
Response from VrboOwner on 6 Jan 2024
Thank you for your review! We are so pleased you enjoyed your stay and our Cabin! The location, walking distance to the Village, is definitely an advantage! If you decide to book another stay, please message us so we can leave a little something extra in the Cabin for you! Cheers! Charming Chipmunk

10/10 Excellent

Stephen G.

Liked: Cleanliness
Close to town and plenty of room
We enjoyed the open layout and cabin-like feel that the house has. Would definite stay here again!!
Stayed 6 nights in Dec 2023
Response from VrboOwner on 31 Dec 2023
Thank you for your kind review! We are so happy you enjoyed your stay & liked the location and layout! You are always welcome back & if you book another stay, please mention you are a repeat guest & we will leave a little extra something for you in the Cabin! All The Best! Charming Chipmunk

10/10 Excellent

Esperalda M.

Liked: Cleanliness
love our stay
we were a group of 10 but 2 couldnt go and the owner said she was going to send a refund that the best part but only refunded 30 put of the 230 she said dont know why and hasnt reply to my message!! other than that everything was great 1 St time we stayed ina cabin it was big and comfortable it had everything we needed
Stayed 2 nights in Nov 2023
Response from VrboOwner on 21 Mar 2024
Thank you for taking the time to send a review. I am sorry to hear there was a misunderstanding regarding the rate. I will look into this and have the property manager reach out to you directly re: this matter. Very glad to hear the Cabin met your needs! You are always welcome back! Best, Charming Chipmunk

10/10 Excellent

Natalie M.

Liked: Cleanliness
Family weekend
We had a great stay with our family. The cabin was cozy, clean and had almost everything we would need. We have a large van and the driveway was a little tricky, but overall we had a great stay. I loved that we could walk to so many things. Plus, there was a herd of wild horses that visited and was very cool to see! We will be back!
Stayed 2 nights in Nov 2023
Response from VrboOwner on 27 Nov 2023
Hello, Thank you for your review---We are so pleased you enjoyed your stay! Yes, the driveway is a bit steep, but I'm glad you made it work for your Vehicle. And a herd of Wild Horses, How Awesome!! I hope you told them they are welcome back anytime, as are you & your Family! If you ever decide to come again, please let us know when booking so we can leave you a little something extra as a Thank You for your repeat business! Happy Holidays, ~Charming Chipmunk

10/10 Excellent

Jeanette

Stayed 2 nights in Oct 2023

10/10 Excellent

David w

Liked: Cleanliness, amenities, property conditions & facilities
My buddy rented this house last year. Larger homes to rent right in town are hard to find. I rented the house this year. For the money it is hard to beat.
Stayed 4 nights in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice vacation getaway
Stayed 7 nights in Jul 2023

10/10 Excellent

Calvin F.

Liked: Cleanliness
Beautiful
Great spot. Great area. Rained everyday. We really enjoyed it
Stayed 3 nights in Jul 2023
Response from VrboOwner on 15 Aug 2023
Hi Calvin, Thank you for your review! We're happy you enjoyed the location of the Cabin and we're glad you didn't let our much needed rain dampen your spirits! We welcome you back anytime! Charming Chipmunk

10/10 Excellent

Antonio L., Socorro Tx

Liked: Cleanliness
Enjoyable stay
Was a great weekend stay
Stayed 2 nights in Dec 2022
Response from VrboOwner on 17 Mar 2023
Thank you for your review! We are so glad you enjoyed your visit---We Welcome you back anytime! Warm Regards, Charming Chipmunk

10/10 Excellent

Cecilia T.

Liked: Cleanliness
Family Thanksgiving
We stayed during Thanksgiving all the way through the weekend and we had a wonderful time. The cabin was so comfortable and had all the amenities mentioned and so much more. We will definitely come again! Highly recommend it especially to a large family. We were 9 in total and it accommodated us all.
Stayed 3 nights in Nov 2022
Response from VrboOwner on 17 Mar 2023
Thank you so much for taking time to review. We are so pleased you enjoyed your stay and the little 'extras' provided. We would love to host you and your Family again! If ever you decide to stay with us again, please let us know when booking so we can provide a Welcome gift! Warm Regards, Charming Chipmunk

10/10 Excellent

Misty L.

Liked: Cleanliness
Simply fantastic
The property was great especially for my family. It was located in a great area and had all the amenities we needed. We will definitely be staying there again
Stayed 3 nights in Jul 2022
Response from VrboOwner on 17 Mar 2023
Thank you for the favorable review. We are so very pleased you enjoyed your stay at The Charming Chipmunk! We are happy you liked the location and amenities provided; we strive to make it a comfortable and welcoming experience. We would love to host you again! If/when you do make another booking, please note you are returning guests and I will be sure to leave a little something extra in the Cabin for you! Warm Regards, Charming Chipmunk

8/10 Good

Michael C.

Liked: Cleanliness
Mountain Get away
Great stay!! Home was nice and the check-in and out was very easy. We will return soon. Thanks
Stayed 5 nights in Jul 2022
Response from VrboOwner on 25 Aug 2022
Hi Michael, Thank you very much for taking the time to review Charming Chipmunk! We are so happy to learn you enjoyed your stay and that you found the check-in/check-out process to be efficient. We would love to have you back again! We noticed you gave a 4* review, please let us know if there is anything we can or could have done to enhance your stay. Best Wishes! Charming Chipmunk

8/10 Good

Beth P.

Liked: Cleanliness
Comfortable cabin with walking distance to shopping, park & dog park.
Great cabin Well appointed kitchen Comfortable beds Nice deck Parking / entry is challenging Fire debris next door Overall good experience
Stayed 9 nights in Jun 2022
Response from VrboOwner on 25 Aug 2022
Hello, Thank you so much for taking the time to review Charming Chipmunk. We are so glad you enjoyed your stay overall and the convenient location! Your comfort and safety are always our top priority. Your observations are duly noted; the parking CAN be a bit challenging due to the steep driveway, that is why pictures of the parking are prominately displayed on the listing and we do provide a small carport that offers additional parking for a small SUV type vehicle. Unfortunately, we do not have much control over the residual debris that remains from the fire, but we appreciate your bringing it up so other potential guests are aware of this. We continue to work with the Village to get this fully resolved. We would love to Welcome you back again if ever in this area! Regards, Charming Chipmunk

10/10 Excellent

Alma T.

Liked: Cleanliness
Great place
The pictures do not do it justice. We travel a lot and have rented several houses/cabins. This place is our favorite. We enjoyed our stay so much we are hoping to return later this year. It is clean, very well equipped, and in a great location. My family liked the layout and how comfy the beds are. The house has so many beautiful details. Next door there are still remains of a burnt down house like other reviews state. Hopefully it gets cleared up soon. I would say that is the only thing wrong with this property.
Stayed 2 nights in Jun 2022
Response from VrboOwner on 19 Jul 2022
Hi Alma, Thank you for taking the time to review. We are very happy you and your Family enjoyed your stay! We are pleased you liked the layout, location and amenities. Your comfort and safety are always our top concern. We would LOVE to welcome you back! If so, please note when you make your booking that you are a return guest and I will be sure to leave a little extra something for you!

10/10 Excellent

Amy O.

Liked: Cleanliness
We loved our stay here!
This is a wonderful family vacation home and we really enjoyed the house and the location. It was very clean and we will book here again for sure!
Stayed 2 nights in May 2022
Response from VrboOwner on 1 Jun 2022
We are so happy to hear that you enjoyed your stay. And thank you for leaving the house so clean! Please keep us in mind for your future bookings!

6/10 Okay

Erin T., Amarillo

Liked: Cleanliness
Mediocre
Check-in: We had a hiccup getting access to the house due to an email that said "accessing your house." It provided only the address, but no information on how to get into the house itself. Our friends who had another cabin by the same property manager had the same issue. We each arrived with no way in. Do not save your email to access when you arrive. Make sure you have opened it beforehand! It was also NOT in our junk boxes. This was our mistake. I just don't want you to make the same one. Supplies: It states it is fully stocked. They did not have any pantry items. No salt/pepper. No dishwashing pods. There is a W/D. You will need to bring your detergent. They do have a lot of plate/ cups and silverware. If you want to bake, there is a Dollar General right out the front door that you can get everything you need. Cabin: The house itself and the layout are great. Bedding/towels: some of the towels are ok, but a lot of them look and feel like they are 25 years old. Same for the bedding. Very old/ dated/ worn out. Area: 2 or 3 burned houses with all the rubbage remains right next door. It is a miracle this house did not burn down! It's not a problem- but if you are there to enjoy a scenic cabin, this is not the place. A nice little playground is a short walk down the road. Perfect for kids.
Stayed 3 nights in Mar 2022
Response from VrboOwner on 26 May 2022
Thank you for your review. We appreciate your pointing out how important it is to read the arrival instructions! Basic provisions are provided, but from time to time folks may inadvertently take them home. Thank you for bringing it to our attention so we can restock. Glad you mention the Family Dollar since it is so convenient for most every need! We hope you enjoyed the Spa Basket amenities provided in each bathroom for guest use. Your comfort and safety is always our top priority. Regarding the debris, this was a most unfortunate fire that impacted some neighboring homes; while there was property and possession damage we as a community are eternally grateful there was no loss of life. We try to make all prospective guests aware of this fire incident to allow them to make an informed decision and alternate arrangements if they so choose as the current debris situation can be an eyesore, however it is out of our control. Those that elect to move forward with the booking are aware, and we hope this will not detract from their overall stay. We want our guests to be comfortable in every way possible. We are glad overall you enjoyed your stay and the location was suitable; Our proximity to the Village is walkable and quite convenient!

10/10 Excellent

Nichole L.

Liked: Cleanliness
Birthday surprise/Snow fun
Had a great time staying in this house for 2 days with our dog, friends, and family to celebrate my daughter's birthday. Nice and roomy. It was easy walking distance to restaurants, stores, the park, and ice skating rink across the street. Be sure to bring rock salt if you visit in winter. There's a lot of stairs to get to the house and driveways are icey too. The only other thing to have a heads up is master bed is very high, maybe too high for older people or disabled. But overall this was a great home for most people, great experience, and would love to come back and stay here again.
Stayed 2 nights in Jan 2022

8/10 Good

Carl B.

Liked: Cleanliness
Family friendly cabin!
Great cabin, friendly staff at cloudcroft properties. I just wish we could’ve predicted the weather a little more accurately.
Stayed 4 nights in Dec 2021

10/10 Excellent

Christopher V.

Liked: Cleanliness
Great Location
Property is in an excellent location. A quick walk to all activities. Place is very clean and host was very helpful. Great stay,
Stayed 4 nights in Jan 2022

10/10 Excellent

Kathy K.

Liked: Cleanliness
Great location for weekend with family
3 generations of our family - grandparents, parents and kids came together for a weekend at the cabin. It was perfectly suited for everyone. Kids and teens loved the well stocked game room upstairs. Grandparents appreciated separate living space on ground floor. We were in walking distance of stores and parks with great picnic, playground, frisbee golf and walk/bike trails.
Stayed 2 nights in Nov 2021
Response from VrboOwner on 26 Nov 2021
So happy to hear that you enjoyed your stay!!!