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"Alex was very helpful in getting our group checked in."

"Great location "

"Room fridge was never less than warm (not even cool). No hand towels exist. No outlet in bathroom for hair dryer or other appliances. No cable channels- only a few local news channels accessible. Most rooms overlook a moldy run down rooftop & furnace area."

"Yes"

"Very nice hotel with free transportation to the airport to get on city transportation. Excellent dining and clean facilities. Housekeeping did a remarkable job every day. Thank you."

"My stay at Ruby was nothing short of amazing. The staff were all wonderful from the check-in to the bartenders. The server was really quick and efficient. The drinks were bomb. The room was very clean and accommodating. Every floor has a Gallery which I used everyday. I can keep going but just know this is the place to stay."

"The location was fantastic! The room was modern, clean, and a great size for the two of us. The king-sized bed was very comfortable, and we really appreciated that towels were refreshed daily and the water and coffee were restocked. Check-in and check-out were self-service, so there wasn’t much interaction with staff. One evening, I wanted some tea, and the restaurant server kindly let me take a teapot up to my room, which was a lovely touch. I would definitely stay here again!"

"Lovely hotel. Great location for airport. Staff very helpful. Good breakfast. No gym in hotel "

"Staff friendly. Hotel was lovely. "