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Residence Inn By Marriott Cleveland Mentor

3.0 star property
Hotel in Mentor with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Exterior
Property amenity
Sports facility
Hair dryer
Seasonal outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is NZ$324
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 3 of 10 rooms

View all photos for Suite, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
2 bedrooms
  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Hair dryer

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Sofa bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Lobby
Best Western Plus Mentor-Cleveland Northeast
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9.2 out of 10, Wonderful, (1000)
The price is NZ$199
includes taxes & fees
2 Oct - 3 Oct
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About the area

Map
5660 Emerald Ct, Mentor, OH, 44060

What's nearby

  • Headlands Beach State Park - 5 min drive
  • Lake Erie College - 5 min drive
  • Mentor Lagoons Nature Preserve - 9 min drive
  • Fairport Harbor Lakefront Park Beach - 9 min drive
  • Historic Kirtland - 13 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Hotel near Mentor Ice Arena
Located close to Mentor Lagoons Nature Preserve and Lake Erie College, Residence Inn By Marriott Cleveland Mentor provides free full breakfast, a free food/drink shopping service and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Free self-parking
  • A front desk safe, coffee/tea in reception and ATM/banking services
  • Luggage storage, outdoor furniture and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and hairdryers
  • LCD TVs with Netflix, Hulu and streaming services
  • Recycling, kitchens and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • Hulu
  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00, per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per stay.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The seasonal pool will be open from May to September
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Residence Inn By Marriott Cleveland Mentor have a pool?

Yes, this property has a seasonal outdoor pool. Pool access starts at 8 AM.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on 20 Oct 2024 start from NZ$324.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn By Marriott Cleveland Mentor pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn By Marriott Cleveland Mentor?

Self-parking is free at this property.

What time is check-in at Residence Inn By Marriott Cleveland Mentor?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Residence Inn By Marriott Cleveland Mentor?

Checkout is at noon.

Where is Residence Inn By Marriott Cleveland Mentor located?

Situated in Mentor, this hotel is 2.8 mi (4.6 km) from Mentor Ice Arena and 3.1 mi (4.9 km) from Lake Erie College. Headlands Beach State Park and Mentor Lagoons Nature Preserve are also within 6 mi (10 km).

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 323 reviews" "
Rating 8 - Good. 69 out of 323 reviews" "
Rating 6 - Okay. 22 out of 323 reviews" "
Rating 4 - Poor. 8 out of 323 reviews" "
Rating 2 - Terrible. 6 out of 323 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was huge!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, friendly and worth the price.
Stayed 1 night in Sep 2024

6/10 Okay

Sahara, INDIANAPOLIS

Liked: Staff & service, amenities, property conditions & facilities
The sofa bed for this property is very uncomfortable. The mattress is so thin that it feels like you just have a sheet over the springs. Overall the couch didn’t look cared for. There were stains on the cushions.
Stayed 1 night in Aug 2024

6/10 Okay

Kathy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was so uncomfortable that i woke up in pain every morning. The jets in the hot tub were super low. There was a leak in the roof causing a wet smelly floor on the third level. Not worth the money.
Stayed 2 nights in Aug 2024

8/10 Good

Gizella

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility friendly employees. Walkable to shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean, and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean, comfortable room
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and clean
Stayed 1 night in Aug 2024

8/10 Good

Andrew Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This particular location was less expensive than other Residence Inn by Marriot. This location is in a safe area and is close to shopping and restaurant's. The staff was excellent and the grounds were clean. A couple areas of improvement would be the following. The weight room is severely outdated and lacks a lot of equipment. Some of the rooms are located only yards away from the highway making it noisy and difficult to sleep. I would reserve a room at this location in the future albeit I would request a room not facing the highway. All in all a good experience.
Stayed 5 nights in Jul 2024

8/10 Good

Paul

Travelled with partner
Liked: Amenities
Very nice area.
Stayed 7 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hocycyoc
Stayed 2 nights in Jul 2024

8/10 Good

robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Tavares

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
One of the best stays ive had in a while I appreciate the workers and their dedication to making sure everyone has the best time possible while there
Stayed 2 nights in Jun 2024

4/10 Poor

Damon

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
The property and facilities are nice and clean . The parking lot is not driver friendly . Too tight especially for SUV’s . The staff were all great except the women who checked us in . She was rude and not very welcoming at all . I almost cancelled at the check in desk and would have had we not been so tired . When I booked the room I chose a suite room that slept 6 people. The room was not set up to sleep 6 But the staff did accommodate and delivered 2 Roll away beds . I did end up sleeping on coach cushions on the floor but at least my guests were taken care of . Overall I would recommend this hotel and hope you either get rid of the rude host or remove her from dealing with the public . A host should be warm and welcoming .
Stayed 1 night in Jun 2024

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. I love the basketball court, pools, access to food they provided and the shopping plazas that are close. I came here during Covid and now and they only have gotten better. Very clean wnd spacious.
Stayed 1 night in May 2024

10/10 Excellent

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lora Maureen

Stayed 1 night in May 2024

10/10 Excellent

Alan

Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the room was clean. Breakfast was good too.
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Room was great!
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable & roomy. Breakfast was good too.
Stayed 1 night in Apr 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024