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Reviews of Drury Plaza Hotel Cleveland Downtown

3 out of 5
Drury Plaza Hotel Cleveland Downtown
1380 East 6th Street, Cleveland, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1666 out of 2105 reviews" "
Rating 8 - Good. 310 out of 2105 reviews" "
Rating 6 - Okay. 76 out of 2105 reviews" "
Rating 4 - Poor. 22 out of 2105 reviews" "
Rating 2 - Terrible. 31 out of 2105 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Ann

Travelled with group
Liked: Cleanliness
It was dreary
Stayed 1 night in May 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredibly helpful and friendly. The property is stunning and exceptionally clean.
Stayed 1 night in May 2024

10/10 Excellent

Shane, West Des Moines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance of attractions and restaurants
Stayed 3 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay!
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, amenities
Great experience
Stayed 1 night in May 2024

10/10 Excellent

Jason

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Drury Inn was clean and the staff was friendy and accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Melany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Friendly staff, cocktails and food!
Stayed 1 night in May 2024

10/10 Excellent

Jeremy, University heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the room I had the picture frame had a hole in it like someone punched it but overall this hotel is my favorite hands down I always recommend this hotel to anyone
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Travelled with partner
The hotel is very nice.
Stayed 1 night in May 2024

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and food was not good at all. Better hotels.
Stayed 1 night in May 2024

8/10 Good

Terry

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I always enjoy staying at the Drury. It is in a cool building that used to be the 1920 Cleveland Board of Education Building, and has the free breakfast and 5:30 kickback. My only issue this time was the room cleanliness. The edges around the room had dirt, crumbs, and even a straw. It bothered me and made me question the cleanliness of the bed and everything else in the room quite frankly. I'm hoping that this was just a one time miss, so I feel comfortable coming back.
Stayed 2 nights in May 2024

10/10 Excellent

Dollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary drinks and breakfast
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything..thumbs up
Stayed 1 night in May 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drury Inn is fantastic!
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 2 nights in May 2024

10/10 Excellent

M Parker

Liked: Amenities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Laurie, Rochester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was once the Board of Education bldg and is beautiful as well as historic. Nicely located and walkable in all directions.
Stayed 3 nights in May 2024

10/10 Excellent

Michael, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Quiet, great staff, clean, and close to RNR Hall of Fame! Great food and drink comp that REALLY makes this worth it.
Stayed 1 night in May 2024

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel très bien situé
Stayed 4 nights in May 2024

10/10 Excellent

Belinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk verified my identity when accepting my credit card and the names didn't match (it belonged to my traveling partner) which was reassuring. The lady who served us in the restaurant was very nice and efficient. Rooms very comfortable.
Stayed 1 night in May 2024

2/10 Terrible

Dylan

Stayed 1 night in May 2024

10/10 Excellent

Herendida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

catherine, Blue Bell

Liked: Cleanliness, staff & service, property conditions & facilities
Old building no but updated nicely.
Stayed 3 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay. The staff is most friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Jennine

Stayed 4 nights in Apr 2024

10/10 Excellent

Markeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Rosemarie

Liked: Cleanliness, staff & service
Fair hotel but dated
Stayed 2 nights in Apr 2024

10/10 Excellent

Shawn

Travelled with family
Excellent location.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Stayed 1 night in Apr 2024

8/10 Good

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marcie

Stayed 1 night in Apr 2024

8/10 Good

Melissa

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
This was a beautiful hotel. The architecture was outstanding. However, the room smelled as though something had died in it. My husband and I both kept getting whiffs of a dead mouse type smell. We were told the valet parking was included in the price of the room only to be charged an additional $80 for 2 days of valet parking. And when we called because we needed towels, we waited 30 mins and had to call again. But the rest was nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, cool building
Stayed 2 nights in Apr 2024

10/10 Excellent

Abigail

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and happy hour everyday snacks available really don't need to buy dinner because it's served between 5:30 and 7:00 daily.
Stayed 1 night in Apr 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful upscale hotel. Super clean, friendly staff. Their evening Happy Hour meals was wonderful!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions and great food at the hotel.
Stayed 1 night in Apr 2024

8/10 Good

Debra

Travelled with partner
We liked the spaciousness of the rooms. The on site breakfast and evening meal was helpful. The Valet, dining and housekeeping were extremely friendly and helpful. Cons: Staff checking us in was not helpful in explaining parking, dining, location of room etc. basically just handed us our room keys. She immediately went to the next person. Two days of the four we were there the food was cold. Pulled pork was served twice in the four days. Would benefit from more variety in main courses. Shower floor in room was slimey. Was a fall risk for some due to being slippery.
Stayed 4 nights in Apr 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness
Stayed 2 nights in Apr 2024