Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Hallway
Family Suite
Front of property
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is NZ$117
includes taxes & fees
29 Sept - 30 Sept
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
TV
Sofa bed
Separate bedroom
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312

What's nearby

  • Cleveland State Community College - 16 min walk
  • Lee University - 3 min drive
  • Bradley Square Mall - 4 min drive
  • North Cleveland Church of God - 5 min drive
  • Tinsley Park - 5 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Property highlights
Take advantage of free continental breakfast, dry cleaning/laundry services and a gym at Douglas Inn And Suites. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a TV in reception
  • A vending machine, a 24-hour front desk and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms at Douglas Inn And Suites feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and free newspapers. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 40-inch TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 18 kg per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Is Douglas Inn And Suites pet-friendly?

Yes, this motel allows cats and dogs with a maximum weight of up to 18 kg per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Douglas Inn And Suites?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Douglas Inn And Suites on 29 Sept 2024 start from NZ$117.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Douglas Inn And Suites?

Self-parking is free at this property.

What time is check-in at Douglas Inn And Suites?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Douglas Inn And Suites?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Douglas Inn And Suites located?

Situated in Cleveland, this motel is within 1 mile (2 km) of Tennova Healthcare, Cleveland State Community College and Create & Celebrate Studio. Tennova Healthcare - Cleveland and CHI MEMORIAL CLEVELAND are also within 3 miles (5 km).

Douglas Inn And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vicente

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very clean and amazing stay definitely will be staying here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfy. Will stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erwin

Travelled with pets, Travelled with partner
Clean and nice room. Cable TV is working, breakfast is nice. Affordable rate. Pet friendly.
Stayed 1 night in Sep 2024

8/10 Good

AARON L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good stay. Breakfast was ok. The second floor seems like it was added later and so is more updated. The front desk says they service your room on the third day of your stay, however we never got service. We didn't ask either. The lobby feels a little older, but the staff was nice. Rooms were in good condition.
Stayed 6 nights in Sep 2024

10/10 Excellent

Joshua

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and friendly. Paula was a great help. We'll definitely be back
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great service 👏 👍
Stayed 3 nights in Aug 2024

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stains on blanket and shower handle fell off when I turned on water. They took a deposit when I checked in so I had to make sure I wasn’t charged for these issues. I did like that they had wood floors and no smelly carpet.
Stayed 1 night in Sep 2024

4/10 Poor

Stephen

Disliked: Cleanliness, amenities, property conditions & facilities
Room had water bugs. But on the upside, they sprayed within 15 minutes of being told about the bugs. Downside- some survived.
Stayed 7 nights in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Breakfast is really basic and the same thing everyday!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shy

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay in Cleveland. Always great!
Stayed 1 night in Aug 2024

10/10 Excellent

Calli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. We were downstairs. The people above us walked like a herd of elephants well into the night. The chairs cushion was upside down. We turned it over to sit in it. There was a giant rip. We took a picture due to they hold $100 for incidentals. We didnt want to get blamed for that
Stayed 1 night in Aug 2024

10/10 Excellent

Kent

Travelled with partner
They were very accommodating
Stayed 1 night in Jun 2024

10/10 Excellent

JOEL S

Liked: Cleanliness, staff & service, property conditions & facilities
Family stay for 1 night on the way to Smokey Mountains. Very clean and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

colten

Stayed 1 night in Jul 2024

6/10 Okay

Floyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good price, nice owners/manager, conveniently located downtown. I'd recommend as a good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Thom

Very nice!! Like new! Coming back….
Stayed 1 night in Jul 2024

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like the rooms/motel have been redone and are beautiful!! We were next to the elevator and thought we'd hear it all night long. We didn't hear anything!! Biscuits at breakfast were good!!
Stayed 1 night in Jul 2024

2/10 Terrible

Lea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Blas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated, it is modern and comfy. Perfect location close to the I75, but not that close to hear the noise. Friendly staff. Rooms and bathroom are clean. Beds and pillows were excellent. They offered a quick breakfast (waffles, oatmeal, eggs, biscuits, French toast and cereal, juices. Coffee a little light tasted, i like it stronger). Perfect for a night to rest and continue your trip.

6/10 Okay

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Boyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to a number of likes
Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities
For a 2 star hotel, this was a great stay. Good price, excellent service. The room was mostly clean (couple hairs left on the shower wall but, meh, rinse them off and you're good to go lol), clean comfy beds and linens, and the room didn't smell like smoke. If you're looking for a great budget stay and temper your expectations so you're not anticipating a resort, this will be a great option. I'd definitely come back.
Stayed 1 night in Jun 2024

6/10 Okay

ERIC, PUNTA GORDA

Travelled with partner
Totally average. Breakfast was disappointing, not a single piece of fruit in sight and all food offerings very pre-fab. Outside of our room, the 2nd floor stairway landing was strewn with debris from some unfinished construction project. Otherwise clean overall, the one staff member we saw was friendly enough.
Stayed 1 night in Jun 2024