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Reviews of Hampton Inn Cleveland Airport - Tiedeman Road

2.5 out of 5
Hampton Inn Cleveland Airport - Tiedeman Road
10305 Cascade Crossings, Brooklyn, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cadean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel which I believe it was just renovated, so the rooms were newer and clean, and the lobby was nice. Amazing and nice staff who were very helpful. Also has a shuttle to airport and free parking
Stayed 3 nights in May 2024
Response from Amanda B Night Supervisor on 24 May 2024
Hi Ms.CadeanThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a perfect stay wish my husband and I stayed longer, the staff was so nice and very attending Pool was clean comfortable to swim in Breakfest is actually good and lots of selection 5mins a way are lots of shopping choices and restaurants! Most definitely coming back here to stay !
Stayed 2 nights in May 2024
Response from Amanda B Night Supervisor on 24 May 2024
Hi Ms. SamanthaThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

2/10 Terrible

Romon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though I had booked two nights, I was unable to check in but I sent a message to hotel telling them i would check-in early next morning. When I went to check in they canceled my reservation saying it was a no show and they had no rooms available at 6am in the morning. The manager refused to refund my money. I will never stay at Hilton and never recommend to others.
Stayed 2 nights in May 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamptons are always clean and comfortable. I especially liked the breakfast, the breakfast personel, and I made use of the hot tub.
Stayed 4 nights in May 2024
Response from Amanda B Night Supervisor on 18 May 2024
Hi Mr. JeffThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in May 2024
Response from Amanda B Night Supervisor on 13 May 2024
Hi Ms. JuliaThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

8/10 Good

Tabetha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay only negative would have to be the bed. Kinda uncomfortable. And the 7 kids on the floor above with rhino feet running up and down the halls until 1 am other than that it was a great stay!
Stayed 3 nights in May 2024
Response from Amanda B Night Supervisor on 10 May 2024
Hi Ms. TabethaThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

8/10 Good

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean and comfortable room. Good breakfast. Only real issue was the poor water pressure and poor flushing toilet. Still would be happy to stay there again.
Stayed 2 nights in May 2024
Response from Amanda B Night Supervisor on 10 May 2024
Hi Ms. BeckyThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Mark, Gallipolis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, well maintained property. Room is modern and attractive.
Stayed 1 night in May 2024
Response from Amanda B Night Supervisor on 10 May 2024
Hi Mr. MarkThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

8/10 Good

Diana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Amanda B Night Supervisor on 3 May 2024
Hi Ms.DianaThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and shopping
Stayed 3 nights in Apr 2024
Response from Amanda B Night Supervisor on 13 May 2024
Hi Mr. CarlosThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Vasanth, Princeton Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, Clean and convenient.
Stayed 1 night in Apr 2024
Response from Amanda B Night Supervisor on 24 Apr 2024
Hi Mr. VasanthThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Talal, Mcgregor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Very clean. Quiet. Love it.
Stayed 4 nights in Apr 2024
Response from Amanda B Night Supervisor on 24 Apr 2024
Hi Mr. TalalThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Alexis

Stayed 1 night in Mar 2024

8/10 Good

Joann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not stay long enough to form opinion
Stayed 1 night in Apr 2024

10/10 Excellent

Wanonah

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy fast check in
Stayed 1 night in Apr 2024
Response from Amanda B Night Supervisor on 24 Apr 2024
Hi Ms.WanonahThank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hesitate to let us know. we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

8/10 Good

glenna

Travelled with family
Liked: Cleanliness, amenities
Stayed here before. Nice hotel and clean . Swimming pool was on the colder side but the hot tube was wonderful. Definitely would stay here again!
Stayed 1 night in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd guest on 13 Apr 2024
Hi Ms. Glenna ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.-Hampton inn Cleveland Airport/Tiedemann Rd guest services

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd guest on 13 Apr 2024
Hi Mr. Chad ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super friendly and helpful staff. Loved it!
Stayed 3 nights in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on 13 Apr 2024
Hi Ms. Elizabeth,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the bathroom doors. They were Barn style that slide on a track and provided gaps for other people to see in. Limited privacy.
Stayed 2 nights in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on 13 Apr 2024
Hi Mr. Carl ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

8/10 Good

Mitesh

Stayed 3 nights in Mar 2024

2/10 Terrible

velma

Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant and accomodating staff
Stayed 2 nights in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on 13 Apr 2024
Hi Mr. Steven,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know .we hope to see you soon.

10/10 Excellent

Kirsten

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, had a great breakfast buffet, pool area was kept very clean, room was modern with comfortable beds, and all of the staff were very friendly. The only negative I could even say is that the vending machines do not take credit card.
Stayed 1 night in Mar 2024
Response from -Hampton inn Cleveland Airport/Tiedemann Rd on 13 Apr 2024
Hi Ms. Kirsten ,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton inn Cleveland Airport /Tiedeman Rd. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, Please do not hesitate to let us know. we hope to see you soon.

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The set up of the room was very impressive and the tv was very cool! Very neat and clean hotel!
Stayed 1 night in Feb 2024
Response from Amanda B Night Supervisor on 24 Apr 2024
Hello Ms. DallasThank you for taking the time to write us. First, I would like to offer my sincere apologies for the inconvenience you have experienced. We always strive to give the best service to our guest and we are sorry that we did not meet your expectations .We will make sure we share the feedback with our staff to ensure it does not happen again. We hope to see you again soon to change your experience.Kindest Regards

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Bernadette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

velma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything we needed.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Bethany

Stayed 1 night in Feb 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above-and-beyond stay.
We had a late check-in (at midnight). I had called ahead and the staff said it would be no problem to accommodate my special requests. I’m picky about my room. When we checked in, the front desk attendant couldn’t have been nicer. I noticed that my late check-in was noted on their shift turnover. I don’t know if the hotel is new, recently refurbished, or just obsessively clean, but I haven’t been in a room that nice in a long time. And I travel a lot. Usual breakfast, but it was really good. Fresh & hot. The cook greeted us when we started. Excellent stay all the way around.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in nice convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

GREGG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Nice Pool and Hot tub/Spa staff was friendly and polite. Hot breakfast was very good also .
Stayed 1 night in Feb 2024

10/10 Excellent

Greigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the layout was nice, accessibility to elevators and breakfast area was very convenient.
Stayed 3 nights in Jan 2024

10/10 Excellent

Sandra, Eden

Easy location to the Cleveland airport with great eating options close by
Stayed 1 night in Jan 2024

10/10 Excellent

Kurt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I stay here it's a wonderful experience considering most hotels in the area are either dirty or the conditions aren't the greatest maybe a little bit more pricey but it is what it is I'd rather pay for Quality rather than anything else thank you.
Stayed 1 night in Jan 2024

8/10 Good

Beverly, Waterford

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with family
Excellent,hotel to stay at in Brooklyn
Very well done on all aspects very pleasant stay very clean very friendly and at a decent price Why wouldn’t you
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel but pool unavailable during stay
Stay was very good except I choose this hotel because one reason was it had an indoor pool. When we when the pool was unavailable.
Stayed 1 night in Jan 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

JILL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Key cards unreliable
Needed to get key cards reprogrammed three times. Inconvenient. Staff was helpful and friendly
Stayed 2 nights in Dec 2023