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Reviews of HotelF1 Clermont-Ferrand East

HotelF1 Clermont-Ferrand East
38 rue Pierre Boulanger, ZI du Brézet, Clermont-Ferrand

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 244 reviews" "
Rating 8 - Good. 85 out of 244 reviews" "
Rating 6 - Okay. 65 out of 244 reviews" "
Rating 4 - Poor. 26 out of 244 reviews" "
Rating 2 - Terrible. 23 out of 244 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Direction hotelF1 on 4 Oct 2023
Monsieur Stephan, Nous vous remercions pour vos commentaires suite à votre séjour à hotelF1 Clermont-Ferrand Est (rénové). C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

6/10 Okay

Francesc Sala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Phillip

Stayed 1 night in Dec 2022
Response from Direction hotelF1 on 21 Dec 2022
Bonjour,Nous vous remercions pour l'appréciation concernant votre séjour dans notre hôtel.Nous sommes heureux que vous ayez passer un agréable séjour dans notre hôtel et espérons vous accueillir à nouveau prochainement.CordialementLa direction

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F1 stay
Perfect for a one night stay didn’t notice when I booked it was shared shower and toilet , didn’t like that . Bed was very comfortable and clean and breakfast was good
Stayed 1 night in Aug 2022

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F1 Clermont-Ferrand
The hotel was excellent value - i upgraded to the Cabrio for €5 which has ensuite bathroom. The room was clean and functional; the free wifi and parking were welcome benefits. Staff was helpful and pleasant. I would recommend this hotel.
Stayed 1 night in Mar 2021
Response from Béatrice on 21 Mar 2021
Bonjour Stéphanie et merci pour votre commentaire. Notre personnel est toujours très heureux de la satisfaction de nos clients. Excellente journée.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Reception staff were friendly and some could speak spanish or english, which was very helpful. The room though, despite the covid cleaning procedures they mention, the floor hadn’t been cleaned before we checked in. The pillows were also very bad. Given the price of the hotel, I wasn’t too disappointed but could have done with a bit more cleaning and a better pillows.
Stayed 1 night in Dec 2020
Response from sarah on 5 Jan 2021
Bonjour, Meilleurs voeux Tout d'abord nous vous remercions pour vos commentaires laisser. Cela nous permet d'améliorer nos qualités de services. Nous sommes vraiment navré que le service n'a pas été à la hauteur de vos attentes. Merci encore pour vos commentaires et à très bientôt. La réception

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good FORMULA 1
Stayed 1 night in Jan 2020

6/10 Okay

Tony

Disliked: Property conditions & facilities
Cheap... not really cheerful...
Not endearing arriving with someone seemingly drunk alseep on the chairs outside the hotel.. no toilet roll in the toilets, .... I appreciate it's functional, but that doesn't mean you shouldn't care... Wasn't there long, will not go back ..
Stayed 1 night in Jun 2019

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great tidy F1
Very clean & tidy, friendly helpful staff. Room, shower all clean ...
Stayed 1 night in May 2019

6/10 Okay

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Andrew

Liked: Cleanliness, room comfort
No record of booking at hotel using hotels.com
Used hotels.com but on arrival at the service desk the reception person had no record of our booking. Had to pay again to the hotel. I will now have to apply for a refund from hotels.com.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You get what you pay for
Overall, not that bad. Friendly, helpful staff and it is clean. But shared bathroom, you have to make you own bed and still pay around 30 pounds is a bit hefty but cheapest in the region if you don't want to go into a hostel. Plus consider that it is on the outer fringe of Clermont. They have other options of rooms with private bathroom which are probably a much better option.
Stayed 1 night in Oct 2018

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY WELL AWAY BE WARNED
Stay away we arrived lady on reception said we couldn't have room code and she would have to keep opening our door there's no toilet or shower in room just a hard bed dirty linen and dirty sink in corner of room we were very tired when we arrived after driving half way through France got 3 hours sleep and left to book else where doors banging couldn't open window in room was boiling hot I wouldn't let my animals sleep there let alone a human being and as we left reception lady was more bothered about drinking alcohol with the handy man would never ever stay In one of these hotels AGAIN
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Could be better for the price.
A very noisy experience. Someone was in hallway and restroom cleaning it, showering or both at 3am for an hour. Then shortly after a guy is heard vomiting in the restroom. In the room nextdoor you could hear someone peeing in the garbage bucket at 4am. At 9 am a kid across the hall thought running and screaming down the hall and in the room was appropriate to keep doing. While most nights before that were quiet, I was glad this night was my last as I booked a nicer hotel in the area, with bathrooms in the room. Pushing the shower button over and over to take a shower got old fast as did the board like matress.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Freindly staff, comfy relaxed place.
For the price, I was happy. I had a sink in the room and corner desk for computer. The in room heater didn't work but the staff gave me a portable heater immediately. The breakfast was nice and light and only 3,50. The bed had clean sheets and felt a bit hard but overall I was happy with the above bunk, lighting and overall experience. Nice vending machines and always empty restrooms just down the hall made for bathroom sharing not bad at all, even at night.

4/10 Poor

Lauren, Calgary

Disliked: Staff & service
meh....
I wouldn't choose to stay here again. It's fine if you're on a minimal budget but very inconvenient to most places except the airport and I found the staff significantly less helpful than other places I've stayed in France including Hostels.

4/10 Poor

Laurent

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Des draps propres mais tachés et une porte extérieure qui claque toutes la nuit a cause du vent.
Stayed 1 night in Dec 2023
Response from Sarah on 12 Jan 2024
Cher Laurent,Nous vous remercions de partager votre retour d'expérience.Navrés que cela ne s'est pas passée comme vous le souhaitiez.Espérant vous revoir, à très bientôt.

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sarah on 12 Jan 2024
Merci pour la note.

4/10 Poor

Isabelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sarah on 12 Jan 2024
Chère Isabelle,Navrés pour la note.

6/10 Okay

jean marc

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sarah on 12 Jan 2024
Merci pour la note.

8/10 Good

Brigitte

Stayed 1 night in Dec 2023
Response from Sarah on 12 Jan 2024
Merci pour la note.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon rapport qualité prix.
Stayed 1 night in Dec 2023
Response from Sarah on 14 Dec 2023
Bonjour,Nous sommes enchantées que nos rapport qualité prix vous ait plus.A très bientôt.

10/10 Excellent

Viviane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seulement pour une nuit Accueil impeccable Erreur d'attribution de chambre (lit double au lieu de 2 lit simples) corrigé très rapidement et avec beaucoup de gentillesse Petit déjeuner complet et bon Merci a toute l'équipe
Stayed 1 night in Nov 2023
Response from Sarah on 14 Dec 2023
Bonjour, Nous vous remercions pour ce retour d'expérience à la suite de votre séjour à l'hôtel F1 Clermont Ferrand Est.Heureux que l'erreur à très rapidement été corrigé.Merci pour vos compliments concernant l'accueil.A très bientôt.

8/10 Good

Carpentier

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Marie-Adeline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petite chambre cocon, très propre, lit confortable..
Stayed 1 night in Oct 2023

2/10 Terrible

Fabrice

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

aziz

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from reception on 8 Oct 2023
Madame/Monsieur , Nous vous remercions pour vos commentaires suite à votre séjour à hotelF1 Clermont-Ferrand Est (rénové). C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

2/10 Terrible

AMAR

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Matelas dur comme de la pierre. WC et douches à l’extérieur très bruyant même la nuit. Déconseille vivement
Stayed 2 nights in Oct 2023

4/10 Poor

Faicel

Stayed 1 night in Sep 2023

8/10 Good

Geneviève

Stayed 1 night in Sep 2023

10/10 Excellent

Boris

Stayed 1 night in Sep 2023
Response from reception on 8 Oct 2023
Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à hotelF1 Clermont-Ferrand Est (rénové). C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

YVES

Stayed 1 night in Sep 2023

10/10 Excellent

Jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Courel

Stayed 1 night in Sep 2023

8/10 Good

Viviane

Stayed 1 night in Sep 2023

8/10 Good

patricia

Stayed 1 night in Sep 2023

8/10 Good

sylvain

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé pour une nuit
Stayed 1 night in Sep 2023

2/10 Terrible

Jean luc

Stayed 1 night in Jul 2023

8/10 Good

Verleysen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kleine kamers, badkamers aan kamer piepklein.
Kamer met badkamer wel heel klein die zonder zijn dan beter. Die zonder eigenlijk duur voor wat je krijgt.
Stayed 1 night in Jul 2023

8/10 Good

Cathy

Stayed 1 night in Jul 2023

6/10 Okay

Stephanie

Stayed 1 night in Jul 2023

10/10 Excellent

bruno

Stayed 1 night in Jul 2023

6/10 Okay

boubakeur

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Martine

Liked: Staff & service, property conditions & facilities
Très bon rapport qualité prix
Hotel bien situé, très propre. Le personnel très professionnel et sympatique. Un seul petit bémol, une douche au 2ème étage est impossible à régler. Il faut aimer l'eau très chaude. Mais c'est un détail facile a corriger
Stayed 1 night in Jun 2023

8/10 Good

Julien

Stayed 1 night in Jun 2023

6/10 Okay

Antoine

Stayed 1 night in Jun 2023

8/10 Good

Monique

Stayed 1 night in May 2023

10/10 Excellent

Marie-Noëlle

Stayed 1 night in Apr 2023