Front of property

Reviews of Super 8 by Wyndham Clemmons/Winston-Salem Area I-40

2 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 130 out of 454 reviews" "
Rating 8 - Good. 136 out of 454 reviews" "
Rating 6 - Okay. 91 out of 454 reviews" "
Rating 4 - Poor. 52 out of 454 reviews" "
Rating 2 - Terrible. 45 out of 454 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Decor and general comfort of the property was fine, room amenities were also good. Location was convenient to everything I needed to access. 3 areas of concern, though, that lower my rating: 1. Lack of elevator. While not a tall building, anyone not on the 1st floor has to manually lug their possessions up a flight of stairs. That was personally difficult to manage. 2. A couple of maintenance issues: sticky door, bad WIFI, and temperature regulation (too warm to too cool whenever the A/C was off/on). 3. Breakfast offerings were below standard. Even stretched the definition of 'Continental Breakfast' to the breaking point. All of this together made the stay 'not worth the price' (though most other options were unavailable).
Stayed 1 night in May 2024

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Friendly and super kind staff. Shower retained water from the minute you turned it on. By the end of your shower you were standing in 4-5” of water. Breakfast waffles were delicious. Didn’t like that they were replacing roof and customers were not advised to move their cars. Soot and shingle pieces were everywhere. Good news is they have a new roof.
Stayed 4 nights in May 2024

8/10 Good

patricia

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was good for the price
Stayed 3 nights in May 2024

2/10 Terrible

Takeethia

Disliked: Cleanliness, property conditions & facilities
Ants was all over the bedside table they first gave me the keys to room that had not been cleaned and then followed up saying did you report it and the answer was yes I was just a bit displeased and disappointed
Stayed 1 night in May 2024

4/10 Poor

Walter

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property was marginally clean, beds were uncomfortable and noisy. Toilet leaked, shower barely drained. The linens had stains and cigarette burns. Beer cans in the parking lot. Otherwise it was really nice.
Stayed 2 nights in Apr 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place,obvious they ate upgrading
Stayed 4 nights in Apr 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, amenities
When I checked in on Friday, I asked that my room be cleaned every single day. That did NOT happen! Every night (after 8 pm) when I returned, I had to ask the front desk attendant to clean my room. Also, their vending machine was out of order. WHY???
Stayed 4 nights in Apr 2024

8/10 Good

ilya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, property good
Stayed 1 night in Apr 2024
Response from super 8 team on 11 Apr 2024
Thank you for taking the time to complete a survey regarding your stay. We appreciate you and look forward to hosting you again!

8/10 Good

christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised with my stay here. The coffee machine though that provided guests during the day was absolutely the worst. Probably instant and very insipid otherwise clean and orderly, bathroom and bed superior.
Stayed 1 night in Apr 2024
Response from super 8 team on 11 Apr 2024
Thank you for taking the time to complete a survey regarding your stay. We appreciate you and look forward to hosting you again!

10/10 Excellent

Louis, Barnardsville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. No frills. Staff very nice Don’t book on “Reservations.com” they add on fees!!
Stayed 1 night in Mar 2024
Response from super 8 team on 26 Mar 2024
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.

10/10 Excellent

Louise L

Travelled with family
Liked: Cleanliness, amenities
Very clean friendly and helpful. Enjoyed our stay
Stayed 1 night in Feb 2024
Response from hemant patel on 26 Mar 2024
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome the Weary Traveler
I traveled from New Hampshire to Winston Salem to visit our youngest daughter and her two small children. I like to stay at Wyndham properties, having had good luck with them on my many visits to the coast of Maine. Have even made some new friends, folks who work there. I highly recommend Wyndham properties and I know what I'm talking about. If it weren't true, I wouldn't say so.
Stayed 2 nights in Jan 2024
Response from super8 team on 5 Feb 2024
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again. safe travels!

4/10 Poor

Kelley

Disliked: Staff & service, property conditions & facilities
There was a fire alarm tripped and I had to go to the front desk to find out if we needed to evacuate as several fire trucks arrived. We had to again ask if all was clear and we could get out if the below 20° temps and back in the room. 20° is a bit chilly in pajamas. No communication through this.
Stayed 1 night in Jan 2024
Response from super 8 team on 5 Feb 2024
Thank you for staying at super8 in Clemmons, Sorry for your inconvenience to stay out in cold weather.

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Easy check in. The incidental deposit was higher than any hotel, should have been a forewarning. The room was updated, as well as it could be. Yet, there was not a handle for the bathroom door. No handle, no deadbolt, just a hole in the door where it should be. This wouldn’t be a crazy inconvenience, unless you’re a mom trying to escape from the kids for a breather. There is no hiding. The beds are loud, extremely loud. You’ll be able to have a competition with your neighbor after you decide enough is an enough. I did receive a late check out. However, housekeeping knocking on the door every 30mins defeated the whole purpose. They really need to calm that down.
Response from super 8 team on 17 Jan 2024
Thank you for your feedback, We will fix the door and sorry for your in convenience. Give us another chance to make your stay more comfortable. thank you again.

10/10 Excellent

Antionette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from super 8 team on 17 Jan 2024
Thank you for taking the time to rate your stay here at Super 8 Clemmons NC. We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team. We appreciate all the nice comments about your stay!!

10/10 Excellent

alani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in and check out. Had all the stores and restaurants close by less then 1 mile radius.
Stayed 2 nights in Dec 2023
Response from super 8 team on 17 Jan 2024
Thank you for taking the time to rate your stay here at Super 8 Clemmons NC. We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team. We appreciate all the nice comments about your stay!!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from super8 team on 17 Jan 2024
Thank you for taking the time to rate your stay here at Super 8 Clemmons NC. We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team. We appreciate all the nice comments about your stay!!

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Super 8 Team on 11 Dec 2023
Thank you for the 5 Stars! We appreciate you staying with us! Hope to see you again!Happy Holidays

10/10 Excellent

Gage

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from super 8 team on 8 Dec 2023
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.

6/10 Okay

TERESA

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from super 8 team on 8 Dec 2023
Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again

4/10 Poor

marla

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed x2
I can’t recall feeling more unwelcome at any hotel. Desk worker sat down whole time. We could barely see her. She didn’t offer Wi-Fi code or time of breakfast. Went to breakfast at 8…. No milk, no bread or muffins. Had to ask. The hotel desperately needs to hire someone who wants to work!!
Stayed 2 nights in Nov 2023
Response from super 8 team on 8 Dec 2023
Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again.

2/10 Terrible

Andrew

Stayed 2 nights in Oct 2023
Response from super 8 clemmons team on 8 Dec 2023
Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again

10/10 Excellent

Sergei

Stayed 1 night in Oct 2023
Response from Super 8 Team on 1 Nov 2023
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from super 8 team on 1 Nov 2023
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in Oct 2023
Response from super 8 team on 18 Oct 2023
Thank you for the 5 star! Have a great day! safe travels.

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as I arrived at the property, I noticed the parking lot was area was dimly lit, in rough shape and trash strewn around. The exterior of the building itself appeared dated and the “landscaping” was some sort of rock mixed with weeds.. the grounds, in general, didn’t make a good first impression.. the staff that I dealt with were to the point but decent enough. The room itself appeared to have had a “facelift” but was noticeably done as a cheap, quick coverup. In my opinion, they slapped some paint on the walls, hung a big photo of a random picture of a commercial airplane, put up some curtains and called it a day.. the tv was also dated and small. I can deal with all of the things mentioned above but the last couple of things, the most important in my opinion, were definitely subpar! The air conditioning unit initially was fine. However, approximately 30 min after I initially turned it on, the room began to smell musty/sour.. I’m no expert but it smelled an awful lot like mold. The smell either eventually subsided or I just became acclimated to the smell. I dismissed it and let it be because I was only staying a night. Next was the bathroom. It didn’t appear dirty but smelled like urine. The last thing that, in my opinion is the most important in a hotel room, was the bed itself. I might as well have been laying on a piece of cardboard, on the floor! It was awful.. period.. no other way to put it.. I might have gotten 3 hours of broken sleep. One night was $180.00
Stayed 1 night in Oct 2023
Response from super 8 team on 18 Oct 2023
We are sorry to hear that you had an unpleasant stay recently. We continue to work hard and make improvements to enhance future stays for all our guests. Safe Travels!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place conveniently located
Conveniently located near almost any thing and everything you may need. When needing to adjust the schedule, they were excellent to work with and very accomodating. Offered great advice about the area and pricing. Would recommend
Stayed 3 nights in Oct 2023
Response from Super 8 team on 18 Oct 2023
Thank you for taking the time to rate your stay here at Super 8 Clemmons NC.We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team.We appreciate all the nice comments about your stay!!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing service and the hotel and room were so clean!
Stayed 1 night in Oct 2023
Response from super 8 team on 18 Oct 2023
Thank you for taking the time to rate your stay here at Super 8 Clemmons NC.We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team.We appreciate all the nice comments about your stay!!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from super 8 team on 18 Oct 2023
Thank you for taking the time to rate your stay here at Super 8.We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team.We appreciate all the nice comments about your stay!!

8/10 Good

Ella

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from super 8 team on 18 Oct 2023
Thank you for taking the time to rate your stay here at Super 8.We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I stayed 4 nights and everything was great! Super clean room, nice staff, and close to everything you could possibly need. Rooms have been updated as well.
Stayed 4 nights in Sep 2023
Response from super 8 team on 18 Oct 2023
Thank you for taking the time to rate your stay here at Super 8 Clemmons NC.We always look forward to hearing from our guest and appreciate their feedback, as it helps us to improve as a team.We appreciate all the nice comments about your stay!!

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

6/10 Okay

Raymond, Chambersburg

Travelled with family
Was an acceptable room for one-night stay?
Stayed 1 night in Aug 2023

6/10 Okay

Frank

Travelled with family
Liked: Staff & service
The bed made a lot of noise. Needed a chair.
Stayed 1 night in Jul 2023
Response from Super 8 Clemmons Team on 1 Aug 2023
Thank you for taking the time to review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Some new chairs is in order. We hope to see you again soon!

10/10 Excellent

Demetrius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if we happened to be the first guest of a newly renovated facility but this was the cleanest room we've ever stayed in.
Stayed 1 night in Jul 2023
Response from Super 8 team on 25 Jul 2023
Thank you very much! Thank you for your positive feedback about your stay at the Super 8 in Clemmons NC.We look to see you in the future. Safe Travels..

6/10 Okay

Terry

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Super 8 Clemmons NC. on 24 Jul 2023
Thank you for staying at the Super 8 Clemmons. We look to see you in the future for a better stay. Safe travels!

6/10 Okay

carla

Travelled with family
Liked: Cleanliness, staff & service
Overall the rooms are very clean. Don’t let this affordable hotel go without a stay. It’s an older building with numerous remodeling features inside to include the interior room flooring . The breakfast was very limited during our stay. There is a Waffle House within walking distance and a Cracker Barrel within 1/2 mile driving distance.
Stayed 2 nights in Jul 2023
Response from Super 8 Clemmons team on 24 Jul 2023
Thank you for your kind review. We look to see you in the future for a better stay. Safe travels

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a Super 8, so it’s the same as many others. This one is recently remodeled and clean.
Stayed 1 night in Jul 2023
Response from super 8 staff on 24 Jul 2023
Thank you for the Great review; much appreciated. see you again.. safe travels.

4/10 Poor

Kelly, Davidson

Stayed 1 night in Jul 2023
Response from Super 8 Clemmons team on 24 Jul 2023
We are sorry that we was not able to satisfy you while your stay at the Super 8 Clemmons NC. We look to see you in the future for a better stay. safe travels!

10/10 Excellent

Melanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Seems recently updated. No carpet in rooms which is nice and sanitary. Property at times has the smell of marijuana in the hallways. But everything seemed well kept and cleaned.
Stayed 6 nights in Jun 2023
Response from super 8 Clemmons staff on 24 Jul 2023
Thank you for the Great review; much appreciated. see you again when you are in town. safe travel...

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness
Overall average, in balance you get what you pay for, very close to I -40 so it is noisy , convienent location
Stayed 4 nights in Jun 2023
Response from Super 8 Clemmons NC on 24 Jul 2023
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Erin

Travelled with family, Travelled with pets
It was ok considering it was decent price. The breakfast was a little slim and not a lot to choose from and rooms were not as clean as would have liked but overall ok.
Stayed 3 nights in Jun 2023
Response from Super 8 Clemmons Team on 24 Jul 2023
We are sorry that we was not able to satisfy you while your stay at the Super 8 in Clemmons NC. We look to see you in the future for a better stay.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff parking
Stayed 2 nights in Jun 2023
Response from super 8 Clemmons team on 24 Jul 2023
Thank you for the Great review; much appreciated. safe travels..

10/10 Excellent

wendi, richmond dale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property seems to have been remodeled. Laminate flooring in the rooms... Rooms were clean,bed was comfy. Bath was clean, towels were clean but older.waffles yogurts toast coffee juices ,Cereal and oat meal were availabke for breakfast. Over all im really happy with the experience and would absolutely stay here again. We rented 2 rooms, we saw a couple palmetto bugs ;) in 1 room so they relocated us to another room. No signs there or in the 2nd room we had rented . If you are looking for a.comfy place to crash I recommend it. If you expect a $200 a night hotel,go rent one :)
Stayed 1 night in Jun 2023
Response from super 8 Clemmons NC team on 24 Jul 2023
Thank you for your five star review. much appreciated. see you again safe travels!

4/10 Poor

Scott, Del Mar

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked out over 2 weeks ago. Even after a phone call, our "deposit" is still not back in our account.
Response from super 8 on 2 Jun 2023
we all ready refund to your account and try to connect you regarding your 50 refund. no one answer the phone call. if you have any question please call back. It says in policy it take 7 to 10 business days to back on your card. Thank you for you rating.

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
The curve appeal is not so great. The building is dirty and needs washing. However, so of the staff was friendly, particularly the female, the male never smiled and didn't appear to friendly. The room was clean but there's not enough lighting, no drawers to put your belongings in, no morrows, cheap squeaky beds with the mattress always moving around. We had a problem with a loose toilet seat moving around which was reported to the front desk. Someone came to repair it but it was loose again the next day. Also, the hotel across the street was noisy with lots of kids that were there for soccer ⚽. This hotel can use some updates but it's sustainable, and there's plenty restaurants near.
Stayed 2 nights in May 2023
Response from super 8 clemmons on 23 May 2023
Thank you, for your kind review, we are working on it.

10/10 Excellent

Truc

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in May 2023
Response from super 8 team on 15 May 2023
We greatly appreciate your kind review,We look forward to seeing you again during your next travel visit to Clemmons NC.

6/10 Okay

Phylicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from super8 team on 15 May 2023
We greatly appreciate your kind review,We look forward to seeing you again during your next travel visit to Clemmons NC.

2/10 Terrible

LaShanta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very low budget and ran down... the staff is really nice
Stayed 3 nights in Apr 2023
Response from super 8 on 23 May 2023
Thank you for staying with us we would like to know more about your review. we are updating rooms and other area around the hotel.

6/10 Okay

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from super 8 team on 15 May 2023
We greatly appreciate your kind review,We look forward to seeing you again during your next travel visit to Clemmons NC.