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Reviews of Holiday Inn Express Hotel & Suites Clearfield, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Clearfield, an IHG Hotel
1625 Industrial Park Road, Clearfield, PA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 773 out of 977 reviews" "
Rating 8 - Good. 164 out of 977 reviews" "
Rating 6 - Okay. 19 out of 977 reviews" "
Rating 4 - Poor. 12 out of 977 reviews" "
Rating 2 - Terrible. 9 out of 977 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the facility was very well kept from top to bottom.
Stayed 2 nights in May 2024
Response from Guest Service on 24 May 2024
Thank you so much for your review! All of staff strive to create a clean, warm, and welcoming environment. I'm so glad that show through during your stay! We hope to serve you again in the future.

10/10 Excellent

Rose

Excellent staff. The room is nice and clean
Stayed 1 night in May 2024
Response from Guest Service on 24 May 2024
Hello Rose,Thank you for staying! Maintenace and housekeeping work hard maintaining a high level of cleanliness throughout the property. We are so glad that you enjoyed your stay, and we hope to serve you again soon!

10/10 Excellent

RAVINDRA, Sycamore

Liked: Amenities
Nice place
Stayed 1 night in May 2024
Response from Guest Service on 21 May 2024
Thank you so much for staying with us! We appreciate you, and hope you stay again when you're in the area!

10/10 Excellent

Annette M

Liked: Cleanliness, staff & service, property conditions & facilities
Was convenient to our weekend plans in the area
Stayed 2 nights in May 2024
Response from Guest Service on 21 May 2024
Thank you so much for staying! We're glad we were able to meet your expectations during your weekend stay. We hope to see you again when you're next in the area!

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area is updated. Rooms are very nice. Standard Holiday Inn Express breakfast.
Stayed 1 night in May 2024
Response from Guest Service on 18 May 2024
Thank you so much for staying! Maintenance and housekeeping strive to maintain a high level of cleanliness throughout the hotel. We're so glad that we were able to meet your expectations, and we hope to see you again soon!

10/10 Excellent

Aileen Ann

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained property and friendly staff.
Stayed 1 night in May 2024
Response from Guest Service on 18 May 2024
Hello Aileen,Thank you so much for staying with us! Maintenance and Housekeeping maintain a high level of cleanliness throughout the hotel. And, our staff strive to create a warm and welcoming environment for you. We're so glad that we could meet your expectations, and we hope to see you again!

8/10 Good

Rebekah

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Guest Service on 18 May 2024
Hello Rebekah,Thank you so much for your feedback. We hope you'll give us another chance to exceed your expectations.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Service and staff were excellent and very accomodating when we had to leave a day early. Would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Guest Service on 18 May 2024
Hello Gary,Our staff strive to maintain a warm and welcoming environment for you. We're glad we were able to assist you with your early departure, and we hope to see you again soon!

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Nice staff. Decent area
Stayed 1 night in Apr 2024
Response from Guest Service on 18 May 2024
Hello Vitaly,Thank you for your review! Maintenance and housekeeping staff maintain a high level of cleanliness throughout the property. We're so glad we could meet your expectations, and that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Brian

Stayed 1 night in Apr 2024
Response from Guest Service on 18 May 2024
We're so glad you enjoyed your stay with us. We hope to see you again when you're in the area.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the friendly atmosphere, friendly and helpful staff. The hotel is perfectly located for our one-night stopover. It is clean and well kept. We will be back again!
Stayed 1 night in Apr 2024
Response from Guest Service on 24 May 2024
Thank you for staying with us! Staff work hard to provide a warm and welcoming environment for all of our guests and we're glad that shown through during your stay. We hope to serve you again!

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from the Tim we walked in to the moment we left. The staff was super nice, the room was clean, the sheets were crisp, the pillows fluffy, bathroom stocked with everything we needed. My daughter swam in the pool and loved it. We slept like a rock and when we woke up, we could make a cup of coffee in the Keurig while we got ready. The breakfast yummy and the entire staff was polite.
Stayed 1 night in Apr 2024

10/10 Excellent

Eleasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel fun for kids the pool area was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great staff, decent breakfast bar, beautiful interior.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean nice staff. Room 201 is directly above the electrical room and must be avoided at all costs. I was relocated with no fuss
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was immaculately clean. Weather was terrible on i80 so hotel was fully booked for the night yet it was so quiet at night. I had the best nights sleep ive ever had in a hotel. Lady on check in desk was so helpful in helping me order take out to hotel late at night when lots of places said they werent delivering due to the snow.
Stayed 1 night in Jan 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Albert

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Georgianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doreen is amazing!
The room was clean and comfortable. I was more impressed with Doreen's customer service skills. She's so nice and accommodating. She made sure to give us a first floor room (without us asking) because of our two small children; she was being considerate of them running around and bothering other guests, while making sure we could get to our room easier at the same time. She let us check in early and when she found out the nature of our visit (funeral), she gave us gold fish to keep the kids occupied during the service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan, South Bend

Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Georgianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Danelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious and clean hotel.
Stayed 1 night in Dec 2023

8/10 Good

Nicola

Stayed 1 night in Nov 2023

10/10 Excellent

Sheryl, Jmaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and cleanliness was a plus; as was the pool breakfast and exercise room
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Travelled with family
Liked: Amenities
Very clean! Super nice staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Tiansi, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Louise

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay when working in the area. Easy on and off in and out. Play a good breakfast. Leave a tip :).
Stayed 1 night in Oct 2023

2/10 Terrible

Brandon

Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

George

Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for road trip overnight.
Nice newer hotel for an overnight along the road. Clean, comfortable rooms and a filling breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Holiday Inns.
Stayed 4 nights in Oct 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Lissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We stayed overnight as we passed through the area. The check-in and checkout process was quick and simple. Staff was friendly. Room was clean and comfortable. Nice selection of breakfast items and the woman working the breakfast area was very nice and did a great job keeping up. Sits up on a hill away from the main road. The only complaint I have is thay the walls appeared very thin. The people on the one side of us were loud and we could hear every word of their conversation. We could also hear them walking around and moving stuff in their room. Other than that, overall the hotel was very nice.
Stayed 1 night in Oct 2023

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls less sound-proof (from those above and adjacent) than some hotels I've been in
Stayed 1 night in Oct 2023

10/10 Excellent

Brij

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a great place with nice breakfast - everything is great about this location.
Stayed 1 night in Oct 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in 28 yrs of traveling.
Loved our stay, everything was awesome! Room was CLEAN and SPACIOUS! Definitely the BEST hotel we've stayed at in our 28 yrs of traveling the Continental United States.
Stayed 1 night in Oct 2023

8/10 Good

Anouar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and easy access to hwy 80.
Stayed 1 night in Oct 2023

8/10 Good

Fernando

Stayed 2 nights in Sep 2023