Claphams Clock Museum Tours and Activities

Our 3rd time at The Grand over 17 years. Noticed a bit of breakage in the room, such as the draw cord on the blinds - minor but annoying for functionality. Staff did ok given the key card system had crashed just as we checked in.

The staff were amazing, friendly, helpful, accommodating. The room was quirky but cool. The bed was one of the best we’ve ever slept in. Only let down of this property was the traffic noise outside at all hours of the night. Despite that we will definitely be back!

⭐️⭐️⭐️⭐️⭐️ 5/5 – Exceptional Stay in Beautiful Bay of Islands! We recently spent four nights at this stunning property in Russell, New Zealand, and everything about our stay was absolutely perfect. From the moment we arrived, the service was outstanding—warm, welcoming, and attentive without being intrusive. The facilities were top-notch: clean, modern, and incredibly comfortable. Whether we were relaxing in our villa, enjoying the scenic surroundings, or taking advantage of the amenities, everything was impeccably maintained and thoughtfully designed. What really stood out was the staff—they went above and beyond to ensure our stay was memorable. Friendly, knowledgeable, and genuinely caring, they made us feel right at home. We couldn’t have asked for a better place to unwind and explore the beauty of New Zealand North Island. Highly recommended, and we can’t wait to return!