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"The room we had needs updating and cleaning properly Room 2 The windows had black mould and the shower has lots of black mould - could be easily cleaned away Be nice if the pool was open earlier at the weekend- we didn’t get to use it "

"Bathroom filthy especially washing facilities Staff could not understand English Room needed updating No frills or modern cons Restaurant no words"

"Friendly helpful staff "

"This is a great location if you’re going to an away game at Ipswich Town Football club. The hotel is great - pretty similar to a Hampton by Hilton in format and style. It’s just over the Bobby Robson bridge so an easy walk to the ground or the town and a slightly longer walk along the tow path to the Marina area. Staff are excellent. Very friendly and helpful. Food is good. I ate there for an evening meal and it was freshly cooked and tasty. On site parking so we left the car there for the match and then walked back after the game. I’d definitely stay there again (but Ipswich is a long way from the Boro for an away game) UTB!!"

"Spa - barely call it that. Spa staff were rude, unhelpful and unprofessional Bar staff was polite but slow in service. Good choice of drinks . General areas were relatively clean . Rooms were the best bit, spacious, clean, well equipped and comfortable beds ."

"Great breakfast but they charged me adult price for children. Location is great, so close to the pier. The room didn’t look like it was cleaned properly, especially the bathroom. "

"Hotel was nice, food lovely and staff were helpful. "

"Was happy but one the nights (Sunday ) had a group of people in room next to me who were very loud at 1 in morning and kept having people knock on there door . Was surprised with the cameras that security didn’t do anything"

"Breakfast had a fairly good range, although no yoghurt on both days and no pastries on the second. The room was clean, however there were hairs on the bath room floor, which went on to the floor mat. There were no coffee cups in the room, I did request these, but had to go and get from the restaurant a few hours later. Ac could not be switched on below 19•c it got very warm in the room, the window had security locks, so we’re unable to get enough of a breeze. The food was lovely, a good choice of evening meals. "