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Sunbay Park Hotel

4.0 star property
Beach hotel with 2 restaurants and marina

Choose dates to view prices

The Mercure Civitavecchia Sunbay Park Hotel, located along the Port of Civitavecchia, offers beachfront access, a swim-up bar, marina views, and Italian cuisine at on-site restaurants. Enjoy spa services, sailing, volleyball, free in-room WiFi, and luggage storage.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Sea View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Minibar, in-room safe, desk, blackout curtains

Basic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Eco-friendly toiletries
Shower/bath combination
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, Sea View

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Eco-friendly toiletries
Shower/bath combination
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout curtains

Quadruple Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bidet
Eco-friendly toiletries
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53

What's nearby

  • Piazza della Vita - 4 min drive - 2.9 km
  • Forte Michelangelo - 5 min drive - 3.3 km
  • Port of Civitavecchia - 6 min drive - 3.6 km
  • Largo della Pace - 6 min drive - 4.3 km
  • Terme della Ficoncella - 7 min drive - 7.9 km

Getting around

  • Civitavecchia Station - 6 min drive
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 36 min drive

Restaurants

  • ‪Hotel Borgo Del Mare - ‬6 min walk
  • ‪Esterina - ‬13 min walk
  • ‪Pizzeria Kebab - ‬3 min drive
  • ‪Ristorante Pizzeria Le Terme - ‬3 min drive
  • ‪Osteria Del Pirgo - ‬3 min drive

About this property

Sunbay Park Hotel

Upscale family-friendly hotel near Port of Civitavecchia
At Sunbay Park Hotel, you can look forward to a marina, a swim-up bar and a beach bar. With a nearby private beach, beachfront dining and motor boating, this hotel is the perfect place to soak up some sun. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a rooftop terrace.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, along with a swim-up bar
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • A front desk safe, a lift and wedding services
Room features
All 58 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Flat-screen TVs with satellite channels
  • Fridges, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 10 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pizzeria del Mare
  • Ristorante Le Terrazze

Things to do

  • Children's pool
  • Motor boating
  • Playground
  • Sailing
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day.
Cots (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT058032A1MQQTITZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 June to 07 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Sunbay Park Hotel Hotel
Sunbay Park Hotel Civitavecchia
Sunbay Park Hotel Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel

Frequently asked questions

Does Sunbay Park Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Sunbay Park Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunbay Park Hotel?

Self-parking is free at this property.

What time is check-in at Sunbay Park Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sunbay Park Hotel?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Does Sunbay Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sunbay Park Hotel located?

This family-friendly Civitavecchia hotel is within 3 mi (5 km) of Piazza della Vita and Port of Civitavecchia. Forte Michelangelo and National Archaeological Museum of Civitavecchia are also within 3 miles (5 km). Civitavecchia Station is 28 minutes by foot.

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Reviews

Sunbay Park Hotel Reviews

7.2

Good

7.4

Cleanliness

7.2

Location

7.4

Staff & service

5.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 146 out of 606 reviews
Rating 8 - Good. 205 out of 606 reviews
Rating 6 - Okay. 126 out of 606 reviews
Rating 4 - Poor. 70 out of 606 reviews
Rating 2 - Terrible. 59 out of 606 reviews

Reviews

6/10 Okay

Kellie

Liked: Staff & service
Older property but perfect for a one night stay before a cruise
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
No extra pillows and the pillows supplied were very thin
Stayed 1 night in Aug 2025

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.
Stayed 1 night in Aug 2024

8/10 Good

Juaninne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember .
Stayed 1 night in Oct 2024

4/10 Poor

Derek

Disliked: Staff & service
Hotel is in a good location, rooms are clean but water for showers and toilet was very low pressure and sometimes didn’t work at all. We spoke to the reception about it and it appeared to be a normal thing and told to wait 30 mins it should get better, which it did but if your on a time schedule you could have an issue. I’m sure it was a stellar hotel in its day.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Got some misinformation at checkin but overall good place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Henk

The accomaodation need renovation, it is good for one night
Stayed 1 night in Oct 2024

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel in Europe.
Stayed 1 night in Sep 2024

10/10 Excellent

JON-PAUL

Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bernardo

Liked: Amenities, property conditions & facilities
like views
Stayed 1 night in Aug 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities

Pre cruise Stay

Sheets were like burlap. Tricky elevator. Get on the shuttle list before you get here. Good pizza about 2 blocks away.
Stayed 1 night in Oct 2023

6/10 Okay

Simone

Liked: Staff & service
For our overnight stay before our cruise we wanted somewhere close to the port. This hotel was budget friendly and a great location option. You could tell that the hotel had been around for awhile. It was clean and quaint but there were no modern upgrades to the face or entryway. My husband and the driver laughed at the fact that he had to self serve by grabbing a trolly to unload the luggage from the taxi. The process for checkin was short and seamless. The staff at the counter were very nice and accomodating. They assisted us with contacting taxi services to take us to and from the city centre of Civitacchia and also to the cruise port on the day of embarkation. The elevator didnt seem fully functional. It was very old and could only fit two people at a time. Thankfully, they gave us a room on the first floor so my son and I were able to walk up to meet the elevator that held the trolly with our bags.The staircase leading to the room was dark and the lights in the corridors were very dimmly lit and seem to operate on a sensor. It was a little creepy entering and exiting the room but for the most part we did not feel unsafe. The room and bathroom was clean and spacious...but again, we could tell that not much had been done to upgrade the aesthetics except for the wall paint and design. So anyone looking at pictures posted should manage their expectations. The breakfast buffet was small. Overall I would say its a decent option for short term stay i.e.3 nights max.
Stayed 1 night in Aug 2025

2/10 Terrible

Leroy

Liked: Staff & service
This property and its rooms could do with a major overhaul. Sorry I didn’t read any reviews before booking. NEVER AGAIN
Stayed 1 night in Oct 2023

2/10 Terrible

vivianne

Terrible

Terrible state. Gardens dreadful condition. Food dreadful. NO TEA OR COFFEE MAKING FACILITIES. I WOULD NEVER USE THIS HOTEL AGAIN
Stayed 1 night in May 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
AC didn’t work. Shower caused flooding in the bathroom that went out into the hall. Clearly not the first time since the wood door was rotten as were the baseboards in the hall. Broken tiles, mold, missing plaster, holes in wall, bird poop all over the patio, twin beds moved together to make king that separated during sleep, half used soap in bathroom. The view is beautiful and the people were kind. Would not stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Disliked: Staff & service, amenities
This Hotel must have been something way back in the 70s or maybe 80s but right now it's a rundown derelict with very few positives. The sorry situation is compounded by a very unhelpful front desk personnel who wouldn't even help provide options for guests who were stranded without transportation not to talk of even providing drinking water for a family with kids. Our stay there was altogether something that must not be allowed to reoccur.
Stayed 1 night in May 2024

6/10 Okay

Allen

Liked: Staff & service
Disliked: Property conditions & facilities
First the positives - the views are fantastic and the staff was very pleasant & helpful. That was where the positives stopped for me. The property is in need of repair. Doors don't open or close correctly, windows and shutters have similar issues. The shower was dirty and really small. It is a place that was inexpensive and you get what you pay for here.
Stayed 1 night in Oct 2023

4/10 Poor

hilde

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Hotel with no smily faces… but Lovely view outside

Was at work 2 days - personel no service, no smiles, very bad english except the one in reseption. They advertice a pool, but you have to pay 10 € to enter Even as a hotel guest. No water at room, no food to buy or help Where to buy it… 20 € each time you want to go to Town, no pick up service. Difficult to book taxi for them in the morning for early train to AirPort …
Stayed 2 nights in Jul 2023

6/10 Okay

Terry

Disliked: Property conditions & facilities
There is no way that this is a 4 star hotel and don't be duped by the Mercure in its name. Starting with the positives our room was spacious and had a great view with a nice balcony. The meal we had in the restaurant was good.The staff were helpful and organised taxis for us. However the hotel is more like a B&B in terms of facilities. The bar has very limited hours and trying to get a simple thing like a coffee was impossible for most of the day and there were no facilities in the room to make one. Breakfast was Ok if you are happy with pastries and cereals and the only hot food available was luke warm scrambled egg and bacon. The hotel is isolated in an area with no shops and limited restaurants. It did us for an overnight stay but I will not be going back.
Stayed 1 night in May 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost.

Quite possibly one of the worst hotel stay’s ever. Dirty everything, unfriendly staff, the place was falling apart and the surfaces of everything we touched seemed dirty. Stains, bleach smell, hairs, mold, yuk - not worth 1 star. A real shame as this seemed like a wonderful hotel 20 years ago. A horrible representation of the Mercure Hotel brand. We were afraid to sleep in the bed after seeing all the stains. I’ll be writing to Mecure directly and Hotels dot com for a refund - this place needs to be truthfully reported. 1 star until they fix it up.
We had high expectations
Yuk-
Curtains- OMG what is that
Bed table Yuk
Stayed 1 night in Oct 2023

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Oct 2025

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No , aire horrible sin WiFi sucio animales en los mueble horrible solo nos queríamos ir d ese lugar
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great! Need to get something to get rid of the mosquitos in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
The hotel is beautiful, but does need a little updating on the outside . The rooms were extremely clean and beautiful. The views are excellent. I would definitely stay there again.
Stayed 1 night in Sep 2025

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this property if you want a good nights rest or two even! There is a Rave nextvdoorcwhich played both nights until 2 to 3 am each night. The hotel didnt do anything to inform us at all about it. We had no sleep both nights especially since we did an all nighter flight from Canada. We will be looking into a refund shortly.
Stayed 2 nights in Sep 2025