Sunbay Park Hotel

4.0 star property
Guests soak up the sun at a private beach poolside bar, savor delicious meals under the stars, and recharge with water sports on the Mediterranean

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The Mercure Civitavecchia Sunbay Park Hotel, located along the Port of Civitavecchia, offers beachfront access, a swim-up bar, marina views, and Italian cuisine at on-site restaurants. Enjoy spa services, sailing, volleyball, free in-room WiFi, and luggage storage.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.0 per day.

Cots (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT058032A1MQQTITZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 June to 07 September

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Sunbay Park Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Sunbay Park Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunbay Park Hotel?

Self-parking is free at this property.

What time is check-in at Sunbay Park Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sunbay Park Hotel?

Checkout is at 10:30 AM. Late checkout is available for a fee (subject to availability).

Does Sunbay Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sunbay Park Hotel located?

This family-friendly Civitavecchia hotel is within 3 mi (5 km) of Piazza della Vita and Port of Civitavecchia. Forte Michelangelo and National Archaeological Museum of Civitavecchia are also within 3 miles (5 km). Civitavecchia Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.4

Cleanliness

7.2

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 149 out of 611 reviews
Rating 8 - Good. 206 out of 611 reviews
Rating 6 - Okay. 127 out of 611 reviews
Rating 4 - Poor. 70 out of 611 reviews
Rating 2 - Terrible. 59 out of 611 reviews

Reviews

Verified

10/10 Excellent

selicia

Liked: Cleanliness
The staff were very helpful , nice and the room was clean.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Zoraida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the on-site restaurant!
Stayed 1 night in Jul 2025
Verified

8/10 Good

shayna

Liked: Cleanliness, staff & service, property conditions & facilities
Location was close to the port and the views were lovely.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Greg

If you are looking for Rustic charm and great service this is your hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
The hotel is beautiful, but does need a little updating on the outside . The rooms were extremely clean and beautiful. The views are excellent. I would definitely stay there again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

matthew

Liked: Cleanliness, property conditions & facilities
They unexpectedly allowed for an early check in. They arranged early morning transport to the airport. Hotel was right next to a Mall, area was safe. Train station right next door. Self serve “bar” in the lobby for adult beverages. Excellent price, clean room.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Nancy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good for a short period of time.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ann

Liked: Cleanliness
Convenient. Breakfast was good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great! Need to get something to get rid of the mosquitos in the room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Venancia

Sunbay Park Hotel

I would say just okay, staff are nice and helpful and breakfast is okay too. No AC inside, we left our window open overnight , felt warm. Outside has beautiful resort by the beach and a pool. Room is small for 3 people.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Beautiful location
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service
Friendly staff, quiet, good food, beautiful balcony view
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashioned high ceiling rooms with charm. Very clean.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great views
Stayed 1 night in Oct 2024
Verified

8/10 Good

Nelson and Precila

Liked: Staff & service
Good and friendly staff
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Emma

This property has a very beautiful view however it is not well kept and it needs improvement.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Juaninne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember .
Stayed 1 night in Oct 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Got some misinformation at checkin but overall good place to stay.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Nancy

Disliked: Staff & service, property conditions & facilities
The hotel is convenience for one to two days but the front staffs is not friendly at all. The breakfast is good specially the coffee but the dinning restaurant needs to change the chefs. The room locker needs to be changed. Overall it’s good for a short period of time. However, the view is spectacular. Thank you.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Men in italy are nicer than women

The lady was a witch. But the gentleman i guess got on to her. He went and checked. And came back and said our room was ready. A rustic hotel but ok. The next lady was very friendly and kind.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Brittany

Disliked: Amenities
Property looks like it use to be an old beautiful grand hotel that was forgotten about. One of the pools is green and trashed and not used. The restaurant is not the greatest food. The second pool is a $10fee and you have to wear a swim cap to use. The beds were not very comfortable. There was mold in the bathroom And you can head everything. The view is beautiful
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Aidan

Disliked: Cleanliness, amenities, property conditions & facilities
Very dated property and decor. Shower was dirty completely covered in black mould. Breakfast was not bad with a good selection. Certainly not a 4 star hotel
Stayed 1 night in Apr 2025