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Reviews of La Quinta Inn by Wyndham Cincinnati North

2.5 out of 5
La Quinta Inn by Wyndham Cincinnati North
12150 Springfield Pike, Cincinnati, OH

Reviews

6.6
Rating 10 - Excellent. 223 out of 1003 reviews" "
Rating 8 - Good. 288 out of 1003 reviews" "
Rating 6 - Okay. 205 out of 1003 reviews" "
Rating 4 - Poor. 135 out of 1003 reviews" "
Rating 2 - Terrible. 152 out of 1003 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Montse

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

vijay narasimha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Quinta staff were super helpful. The hotel rooms are very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Ruth

Good
Stayed 1 night in Apr 2024

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk very nice .. elevator needs to be replaced
Stayed 1 night in Apr 2024

8/10 Good

Blaise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Travelled with family
Disliked: Property conditions & facilities
Everything was okay the first night. Second night was awful. All night long, and up to atleast 4 in the morning you could hear people in the upstairs room above us walking/jumping around. I called the front desk to tell them, but it never stopped. I dont believe it was just the people, but the structure of the place and condition as to why you could hear so much. Day one okay, day two was awful, no sleep lol.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very friendly.Nice , clean room
Stayed 1 night in Mar 2024

4/10 Poor

Beth Anne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was unsatisfactory. Both the juice and milk tasted strange.
Stayed 1 night in Mar 2024

4/10 Poor

adam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has some very kind staff, but overall is poorly redone and is in an area with many vacant commercial buildings. To be fair, I walked in, saw the room, and walked out… But there are much better/safer options nearby that don’t cost much more.
Stayed 3 nights in Feb 2024

4/10 Poor

Vince

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I don’t usually write reviews, Dirty, Rude Staff, and breakfast was a joke, there is a bucket of hard boiled eggs. The only plus side it’s a decent part of town.
Stayed 2 nights in Feb 2024

8/10 Good

Allison

Stayed 1 night in Dec 2023
Response from La Quinta Management on 3 Mar 2024
Thank you for your stay!

4/10 Poor

Timothy

Disliked: Staff & service
Stayed 6 nights in Dec 2023

10/10 Excellent

Sayed Jawad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff. Clean rooms. Excellent room service.
Stayed 1 night in Dec 2023

6/10 Okay

Annette

Stayed 1 night in Dec 2023
Response from La Quinta Management on 3 Mar 2024
Thank you for your stay at LaQuinta Cincinnati North

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was a terrible experience. The rooms were dirty and smelled like weed. There was a clump of hair in the bed. The sink would not drain. We left and did not stay.
Stayed 3 nights in Nov 2023

8/10 Good

Donald

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Nothing stands out good or bad. It was just the average.
Stayed 1 night in Nov 2023
Response from La Quinta Management on 27 Nov 2023
your feedback will help us to improve our service!

10/10 Excellent

Kathryn Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet rooms, great water pressure In the shower! Staff was very nice and attentive.
Stayed 2 nights in Nov 2023
Response from La Quinta Management on 17 Nov 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Cincinnati North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found comfortable stay here. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Abulfazl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La Quinta Management on 14 Nov 2023
Thank you for positive feedback.

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 1 night on our way to Nashville. Basically just slept there. There was a breakfast included but we missed it. Bed was comfortable.
Stayed 1 night in Aug 2023
Response from La Quinta Management on 30 Oct 2023
Thank you for positive feedback

8/10 Good

Gerri

They were having key problems which was annoying. Other than that everything was great.
Stayed 2 nights in Oct 2023
Response from La Quinta Management on 30 Oct 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Cincinnati North. The battery was bad for that lock we have replaced it. It is always a pleasure to receive positive feedback. I am particularly pleased that you found comfortable stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.

4/10 Poor

Lena

Disliked: Cleanliness, property conditions & facilities, room comfort
The pillows were hard; the tissue box was empty; the television was complicated to use.
Stayed 1 night in Oct 2023
Response from La Quinta Management on 30 Oct 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

ana, imlay city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, and clean room.
Stayed 2 nights in Oct 2023
Response from La Quinta Management on 30 Oct 2023
We appreciate for compliment

4/10 Poor

Colby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Police were present when we arrived. The first room smelled like smoke Asked to change. Got a room where the bathroom ceiling was covered in water marks, looked gross. The bathroom fan had a broken bearing and sounded like it was screaming at me when it was turned on. Right outside my door was a fire alarm whose battery was dying and it chirped every five minutes all night long for two nights straight.
Stayed 2 nights in Oct 2023
Response from La Quinta Management on 30 Oct 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. we are renovating our bathrooms, we will have walking showers with glass door. We have changed the battery fir alarm. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Tammy

Liked: Cleanliness
There was a bit of construction
Stayed 2 nights in Sep 2023
Response from La Quinta Management on 30 Oct 2023
yes, we are renovating our bathrooms, We will have walking shower with glass door soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La Quinta Management on 30 Oct 2023
Thank you!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
It was ok.
The fridge wasnt cold and wouldnt keep our fridge items cold. Then we heard how someone went into another persons room at night so we decide not to stay another night. It was hard to sleep as well.
Stayed 1 night in Sep 2023
Response from La Quinta Management on 30 Oct 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. we appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive
Great place for the cost. Location is good - felt very safe, close to food and shopping. Staff here is excellent - very positive experiences with everyone!! Breakfast was good, but they were out of things toward the end of the breakfast time.
Stayed 4 nights in Sep 2023
Response from La Quinta Management on 21 Sept 2023
Thank you for positive feedback

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from La Quinta Management on 30 Oct 2023
Thank you for feedback

8/10 Good

Rafael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for positive feedback

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Fridge made noise. Advertise is a non-smoking establishment however you can tell that it had smoked in before as you can smell the of it. Reported to the front desk that I believe there was a smoker on my floor and said unless the fire alarm goes off is nothing to do about it. Can hear loud music and talking by the rear exit. The rare exit door is unlocked. We requested two boxes of Kleenex and the only brought one. The bathtub itself looked like a grinder got to it with scratch spots all over it. Terrible caulking job around the tub. There is only one switch for the light and fan for the bathroom. The fan is extremely noisy. The refrigerator extremely efficient however the Wi-Fi is not strong. The beds are comfortable in the air conditioning system was accurate and efficient. Continental breakfast was very good but there were no milk cartons.
Stayed 3 nights in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Marizel

Stayed 1 night in Aug 2023
Response from La Quinta Management on 20 Sept 2023
Thank you for Five star review

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service
Crappy visit
Well when we arrived at the hotel, we pulled the comforter out of the way and the top sheet had spots on it. Then the next morning we found what was left of a marijuana joint. Tired to talk with the manager of the hotel, no luck. Tried to talk to reps at hotels.com to get a refund and no luck. Will never use the service again.
Stayed 1 night in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Kristy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean
Stayed 1 night in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for positive feedback

10/10 Excellent

Douglas

Stayed 1 night in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for positive feedback

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
Boasts a fitness center but there is none. Lots of drug use and loitering in area. Unsafe for families. Also book a room that sleeps for but we’re given one bed and extra bedding and was told to sleep on the floor. The place is run down and dirty. Breakfast was heated frozen biscuits and juice machine was out. NOT WORTH IT!
Stayed 1 night in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for positive feedback

2/10 Terrible

Rodnie

Stayed 1 night in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Jeanette

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for positive feedback

2/10 Terrible

LAUREN

Stayed 3 nights in Jul 2023
Response from La Quinta Management on 4 Sept 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Ethan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You could smell cigarette smoke as soon as you enter the lobby. There were stains on the lampshade, the floor had not been cleaned, and the bathroom was a mess. I would not recommend a stay at this hotel if you are looking for a comfortable night.
Stayed 2 nights in Jul 2023
Response from La Quinta Management on 4 Sept 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Greer

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for positive feedback

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The breakfast could have been better. The rooms were updated. Our biggest issue was noise from other guests.
Stayed 3 nights in Jul 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for positive feedback

2/10 Terrible

Sharen

Stayed 2 nights in Jul 2023
Response from La Quinta Management on 4 Sept 2023
Your feedback is very important to us, and I am saddened to hear that your stay was not comfortable. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The staff was excellent and very friendly. Fyi: There isn't a gym for those gym enthusiasts. The breakfast was basic biscuit and gravy, cereal; pastries; you make your own pancakes and fruit- apples and bananas.
Stayed 3 nights in Jul 2023
Response from La Quinta Management on 4 Sept 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Cincinnati North. It is always a pleasure to receive positive feedback. I am particularly pleased that you found comfortable stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.