Desk, rollaway beds, free WiFi, bed sheets

Reviews of Days Inn by Wyndham Cincinnati East

2 out of 5
Days Inn by Wyndham Cincinnati East
4056 Mount Carmel Tobasco Rd, Cincinnati, OH

Reviews

5.8
Rating 10 - Excellent. 20 out of 113 reviews" "
Rating 8 - Good. 17 out of 113 reviews" "
Rating 6 - Okay. 28 out of 113 reviews" "
Rating 4 - Poor. 19 out of 113 reviews" "
Rating 2 - Terrible. 29 out of 113 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Noah

Disliked: Cleanliness, amenities, property conditions & facilities
Poorly maintained and dirty. Air conditioner visibly broken.
Stayed 1 night in May 2024
Response from Hotel Manager on 25 May 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Maintaining a clean and comfortable environment is a priority for us, and we regret that we fell short of your expectations. Your feedback regarding the condition of the room and the broken air conditioner is concerning, and we will address these issues promptly to ensure improvements are made. Please know that your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathroom.
Stayed 5 nights in May 2024
Response from Hotel Manager on 19 May 2024
Dear Guest,Thank you for your kind feedback about our bathroom. We're pleased to hear that you found it nice. We strive to provide a comfortable and enjoyable experience for all our guests. If there's anything else we can do to improve your stay, please let us know.Sincerely, Hotel Manager

4/10 Poor

SCHNEQUA A

Travelled with partner
Disliked: Amenities, property conditions & facilities
It's says on the booking site they offer breakfast but they don't. Hotel looks ran down, and there are a lot of drug addicts that stay there
Stayed 2 nights in May 2024
Response from Hotel Manager on 16 May 2024
Dear Guest,Thank you for your feedback, and we apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the discrepancy regarding breakfast with our booking partners. Additionally, we continuously strive to maintain and improve our property's appearance and ensure the safety and comfort of all our guests. Your concerns will be addressed promptly.Sincerely,Hotel Manager

4/10 Poor

Drew S

Bathtub faucet ran constantly. In 5 days… used 100’s of gallons of water. Some days the sink wasn’t even cleaned. Floor never cleaned. Door was rusted and had a 5/8”gap at the bottom
Stayed 5 nights in May 2024
Response from Hotel Manager on 10 May 2024
Dear Drew S,We sincerely apologize for the issues you encountered during your stay, including the bathtub faucet running constantly and the cleanliness oversights. Your experience does not meet our standards, and we are taking immediate action to address these concerns. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 Okay

Emily

Stayed 1 night in May 2024
Response from Hotel Manager on 27 May 2024
Dear Emily,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 Okay

Michael

Disliked: Amenities
Dirty
Stayed 1 night in Apr 2024
Response from Hotel Manager on 3 May 2024
Dear Guest,We're deeply sorry to hear that your experience fell short of expectations due to cleanliness issues. Please accept our sincerest apologies. We take cleanliness very seriously, and we'll address this matter urgently to ensure it doesn't happen again. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.Sincerely,Hotel Manager

10/10 Excellent

Esperance, Cincinnati

Stayed 1 night in Apr 2024
Response from Hotel Manager on 24 Apr 2024
Dear Guest,Thank you so much for the perfect rating! We're thrilled to hear that you had a wonderful experience with us. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

4/10 Poor

Tom

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Free breakfast was a muffin No blankets in the room Shower did not work correctly No closet, no iron No coffee maker in the room Price paid was more than quoted on website Door would not lock , had to be repaired during visit
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Tom,We apologize for the numerous issues you encountered during your stay. Providing a comfortable and convenient experience for our guests is our priority, and it's disappointing to hear that we fell short in several areas. Your feedback regarding the breakfast offerings, room amenities, maintenance issues, and pricing discrepancies will be addressed with our team to ensure immediate improvements are made. We understand the importance of ensuring a seamless and enjoyable stay for our guests, and we regret that we did not meet your expectations. We hope to have the opportunity to regain your trust during any future visits.Sincerely, Hotel Manager

8/10 Good

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room lloked modern. Had a fridge but no microwave. The outside (curbside view) does not look well maintained. An awning skeleton archeover an entrance that has not been used in a long time.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad you appreciated the modern look of the room and the amenities provided. We apologize for any inconvenience caused by the lack of a microwave and the condition of the exterior. Your comments are important to us, and we will address them with our management team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

4/10 Poor

daniel

Disliked: Amenities, property conditions & facilities
The floor was cracked and peeling, the shower head was maybe 5.5 feel above the tub, my 6ft boyfriend had to hunch over to shower. Really bad musty smell that hit you bad when you walked in the room.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Apr 2024
Dear Guest,We apologize for the issues you encountered during your stay. It's disappointing to hear about the cracked floor, low shower head, and musty smell in your room. Providing a comfortable and pleasant experience is important to us, and we regret falling short of your expectations. We will address these issues promptly with our maintenance and housekeeping teams to ensure improvements are made. Your feedback is valuable, and we appreciate your understanding.Sincerely,Hotel Manager

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Bed was good.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Guest,Thank you for recognizing the comfort of our beds. We're pleased to hear that you found them to your liking. Your feedback is important to us, and we will continue to strive for excellence in all aspects of our guests' experiences. We hope to welcome you back for another stay in the future.Sincerely,Hotel Manager

4/10 Poor

Mitch

Stayed 1 night in Apr 2024
Response from Hotel Manager on 26 Apr 2024
Dear Mitch,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

6/10 Okay

Claudio

Stayed 5 nights in Mar 2024
Response from Hotel Manager on 8 Apr 2024
Dear Claudio,Thank you for sharing your feedback with us. We appreciate your review and take your comments seriously. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

4/10 Poor

Jo

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The bedding has yellow spots. There was only cold water for a shower.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Guest,We sincerely apologize for the unsatisfactory experience you had during your stay. It's unacceptable for our guests to encounter issues with cleanliness and amenities like hot water. We will address these concerns immediately to ensure they are resolved and do not occur again in the future. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to make it up to you on a future visit.Sincerely,Hotel Manager

2/10 Terrible

Rachel

Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Rachel,We're truly sorry to hear that your experience with us fell short of your expectations. Your feedback is invaluable to us, and we take it very seriously. We would appreciate the opportunity to discuss your concerns further and make things right. Please reach out to us directly so we can address any issues you encountered during your stay. Your satisfaction is our top priority, and we hope to have the chance to regain your trust in the future.Sincerely,Hotel Manager

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hotel manager on 3 Mar 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

2/10 Terrible

Jerry

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Hotel manager on 26 Feb 2024
Dear Jerry,We're truly sorry to hear that your experience fell short of expectations. Your feedback is crucial to us, and we take it seriously. We apologize for any shortcomings you encountered during your stay and would like to understand more about your concerns to improve our services. If you're willing, please reach out to us directly so we can address any issues and work towards regaining your trust.Sincerely,Hotel Manager

10/10 Excellent

Bekzod

Stayed 1 night in Feb 2024
Response from Hotel Manager on 19 Feb 2024
Dear Bekzod,Thank you for your fantastic rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

2/10 Terrible

GUNJAN KUMAR

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I stayed here for two nights and the weather was too cold(in 30 degrees range) and the heater was not working. When I complained it took 2 hrs to send the mechanic and that guy just gave me a portable heater which didnt worked efficiently and i slept in the room under cold . they didnt even bothered to change my room. also the bathroom shower worked too slow and it was tough to take bath .
Response from Hotel Manager on 16 Feb 2024
Dear GUNJAN KUMAR,We apologize for the inconvenience you experienced during your stay. Your comfort is important to us, and we regret that we fell short in addressing the heating issue promptly. We will address this with our team to ensure a more efficient response in the future. Additionally, we apologize for the inconvenience with the shower and will work to resolve this issue. Your feedback is valuable, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Hotel Manager on 11 Feb 2024
Dear Boris,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

6/10 Okay

Boris

Liked: Room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on 27 Jan 2024
Dear Boris,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager

6/10 Okay

Robert

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 21 Jan 2024
Dear Robert,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel manager on 14 Jan 2024
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The door to outside would not lock and the outlet in the bathroom didn’t work.
Stayed 1 night in Dec 2023
Response from Hotel manager on 25 Dec 2023
Dear Guest,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced with the door lock and the bathroom outlet. Ensuring the safety and functionality of our facilities is a top priority, and we will address these matters promptly. Your feedback is valuable, and we appreciate your understanding. If there's anything else you'd like to share or if there's a way we can make it right, please feel free to contact us directly. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely, Hotel Manager

6/10 Okay

Michael

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Manager on 24 Dec 2023
Dear Michael,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Jacob

Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Dear Jacob,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Hotel Manager

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to go in the room there was dirt all over the floor they charged me 121 and not 71 like I had with you all worst hotel experience ever that while building feels dirty I for one will never stay there again
Stayed 1 night in Dec 2023
Response from Hotel Manager on 18 Dec 2023
Dear Robert,We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is concerning, and we take these issues seriously. We will investigate the discrepancies in charges and cleanliness to ensure improvements are made. We regret that we fell short of your expectations, and we appreciate your feedback. Please consider giving us another chance in the future to provide you with a more positive experience.Sincerely,Hotel Manager

8/10 Good

Carlos

Good for the price.Dont expect anything fancy just the bare minimum.To all my gamers goodluck plugging in hdmi it took me a second but I got it.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 13 Dec 2023
Dear Carlos,Thank you for your feedback and positive rating. We're glad to hear you found value for the price. Your note about HDMI connectivity is appreciated, and we'll consider improvements for a smoother experience. We hope to welcome you back for another comfortable stay in the future. Good luck with your gaming endeavors!Sincerely, Hotel Manager

2/10 Terrible

Salena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money back
It was awful I will not ever go back again
Stayed 1 night in Dec 2023
Response from Hotel Manager on 11 Dec 2023
Dear Salena,We are genuinely sorry to hear about your disappointing experience. We value your feedback and regret that we fell short of your expectations. Please know that your concerns are being taken seriously, and we will work diligently to address the issues you encountered. We hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager

8/10 Good

Joseph Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that it was so close to a highway (noisy) but it was convenient for traveling around the Cincinnati area.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 7 Dec 2023
Dear Joseph Anthony,Thank you for sharing your feedback. We're glad to hear that our location was convenient for your travels around the Cincinnati area. However, we apologize for the noise from the nearby highway that affected your stay. Your comments are important to us, and we appreciate your understanding. If your future travels bring you back to the area, we hope to have the opportunity to provide you with a more comfortable and enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear Timothy,Thank you for your eight-star rating. We value your ratings and would like to invite you to write more about the specific ways we can improve our services. This will help us achieve a 10-star review, which will greatly benefit us in terms of future business. We hope to see you again soon!Sincerely, Hotel Manager

6/10 Okay

Jonathan

Room had a cigarette smell to it
Stayed 4 nights in Nov 2023
Response from Hotel manager on 5 Dec 2023
Dear Guest,Thank you for bringing the issue to our attention. We apologize for the inconvenience caused by the cigarette smell in your room. We take this matter seriously and will take immediate steps to address and eliminate the odor. Your feedback is valuable, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms have been completely remodeled and updated. Our room was very clean and we most definitely enjoyed our stay!!!
Stayed 1 night in Nov 2023
Response from Hotel Manager on 8 Feb 2024
Dear Mark,Thank you for the perfect rating! We're thrilled to hear that you enjoyed your stay in one of our newly remodeled and updated rooms. Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that you found your room to be just that. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Thomas,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not at all what the app stated. No coffee pot in rooms and coffee was extremely limited. Extremely disappointed.
Stayed 4 nights in Nov 2023
Response from Hotel manager on 28 Nov 2023
Dear Guest,We apologize for the disappointment you experienced during your stay. Your feedback is important, and we're sorry that the amenities did not meet your expectations, particularly the absence of a coffee pot and limited coffee availability. We appreciate your input, and we'll use this information to improve our services. If there's anything specific you'd like us to address, please feel free to share. We hope to have the chance to make it right in the future.Sincerely, Hotel Manager

2/10 Terrible

Benito

Stayed 2 nights in Nov 2023
Response from Hotel Manager on 13 Dec 2023
Dear Benito,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Sincerely, Hotel Manager

4/10 Poor

Hays

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The musky smell was prevalent in the room and if you are not used to the sounds of a busy highway you are in trouble as it does not let up through the night. For the price it wasn't too bad but you are getting what you paid for.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 16 Nov 2023
Dear Guest,We appreciate your feedback regarding the room's musky smell and the noise from the nearby highway. We apologize for any inconvenience caused during your stay. Your comments will be shared with our team to improve the overall experience for our guests. Hope you will visit again.Sincerely, Hotel Manager

2/10 Terrible

Kayu

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 15 Nov 2023
Dear Kayu,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cheap, older hotel. Didn’t have a microwave in the room, but overall a nice stay
Stayed 1 night in Nov 2023
Response from Hotel Manager on 12 Nov 2023
Dear Guest,Thank you for your feedback. We appreciate your acknowledgement of a nice stay. We understand your concern about the absence of a microwave, and we'll take note of this for future improvements. We value your input and hope to welcome you back for another pleasant stay. Safe travels!Sincerely, Hotel Manager

8/10 Good

Tyrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 8 Nov 2023
Dear Tyrea,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

2/10 Terrible

Antonio

Stayed 1 night in Nov 2023
Response from Hotel Manager on 9 Nov 2023
Dear Antonio,I'm sorry to see that your stay didn't meet your expectations, resulting in a 2 out of 10 rating. If you have any specific feedback or concerns you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable and can help us improve our services and facilities for future guests. We appreciate your input.Sincerely, Hotel Manager

6/10 Okay

Sylvia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Main door has an inch gap around it that allowed bugs in. Bathroom door jams. Noisy.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on 7 Nov 2023
Dear Sylvia,We're sorry to hear about the issues you encountered during your stay. A significant gap around the main door and a jammed bathroom door can be quite inconvenient, and we apologize for any disturbances caused by the noise. Your feedback is important to us, and we will address these maintenance and noise concerns to ensure a more comfortable and bug-free experience for future guests. We appreciate your input and hope for the opportunity to provide you with an improved stay in the future. Sincerely,Hotel Manager

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Room really nice.
I enjoyed my stay. The room was great. My only dislike was that each of the people working the desk were disengaged and seemed bored. They should learn to be friendly and not seem brain dead.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 6 Nov 2023
Dear Timothy,We're pleased to hear that you enjoyed your stay and that the room was to your liking. However, we apologize that you found the front desk staff to be disengaged and not as friendly as you expected. Your feedback is important, and we'll use it to improve our customer service. We appreciate your comments and hope to provide a more engaging and welcoming experience on your next visit. Thank you for choosing our hotel!Sincerely, Hotel Manager

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Clean, Comfortable, and Economical
It was very comfortable and quiet. The only problem I had was that there was no refrigerator or microwave, due to remodeling. There should be NEW ones there by now though, from what the staff told me. The staff was very helpful and friendly. I highly recommend this hotel, and I will most likely return someday.
Stayed 8 nights in Sep 2023
Response from Hotel Manager on 30 Oct 2023
Dear Guest,Thank you for your feedback. We're pleased to hear that you had a comfortable and quiet stay at our hotel. We apologize for the inconvenience regarding the missing refrigerator and microwave, but it's great to know that the staff was helpful and friendly during your stay. We appreciate your recommendation and look forward to welcoming you again. Sincerely,Hotel Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Excellent stay. Clean, xomfortable stay. Breakfast a little more limited than I would like and rhw automatic hallway lights needed a small time change adjustment, but my check in was great with a fantastic clerk. Room better than epected. I will be back soon!
Stayed 1 night in Oct 2023
Response from Hotel Manager on 29 Oct 2023
Dear Timothy,Thank you for your excellent feedback and rating! We're thrilled to hear that you had a great and comfortable stay and that the check-in process was pleasant. We appreciate your suggestions about breakfast and the hallway lights and will work on these improvements. We look forward to your return and hope to continue providing you with an outstanding experience. Safe travels!Sincerely, Hotel Manager

6/10 Okay

David

Liked: Cleanliness, room comfort
Ok for what it is at price paid
You get what you pay for. No fridge, no tissue, coffee maker, cheap towels cheap soap. Very clean
Stayed 4 nights in Oct 2023
Response from Hotel Manager on 18 Oct 2023
Dear David,Thank you for sharing your feedback about the hotel. We understand that the amenities provided may not be extensive, but we are glad to hear that the cleanliness of the hotel met your expectations. Our focus is to provide a clean and comfortable environment for our guests at an affordable price point. We appreciate your understanding and hope you had a pleasant stay overall. If there's anything else we can assist you with, please don't hesitate to let us know.Sincerely, Hotel Manager

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The door to our room was at LEAST 2” short allowing not just traffic noise to penetrate the room but mice and insects as well. We had to stuff bath towels in the gap.
Stayed 1 night in Oct 2023
Response from Hotel manager on 9 Oct 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Poor

Steve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AFTER PAYING FOR THE ROOM HAD TO GIVE THEM A ADDITIONAL $50 DEPOSIT THAT HOPEFULLY I WILL GET BACK SOME DAY
Stayed 1 night in Oct 2023
Response from Hotel Manager on 7 Oct 2023
Dear Steve,We're sorry to hear about the inconvenience of the additional deposit. A security deposit is a normal practice and is refundable upon check-out. It may be required to cover potential incidents. We hope you had an otherwise enjoyable stay and appreciate your feedback.Sincerely, Hotel Manager

6/10 Okay

Joel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is conveniently located next to the highway so some noise is expected. The room was large and clean, though the amenities were limited. No fridge in the room. The toilet seat wasn't stable (one anchor was broken). The wifi was terrible. Front desk staff were pleasant and there are many stores and restaurants nearby.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 5 Oct 2023
Dear Joel,Thank you for sharing your feedback regarding your stay at the hotel. We appreciate your comments about the convenient location, room cleanliness, and pleasant front desk staff. However, we apologize for the limited amenities, the issue with the toilet seat, and the subpar Wi-Fi. Your feedback is important, and we will work on addressing these areas for improvement. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Danielle, Dayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Sep 2023
Response from Hotel Manager on 5 Oct 2023
Dear Danielle,Thank you for your stay. We're glad to hear that you found our hotel to be affordable. Providing great value for our guests is one of our key priorities. We appreciate your patronage and look forward to serving you again in the future.Sincerely,Hotel Manager