2/10 Terrible
Diane D.
22 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Devon, Don and Kiki were the best that they could possibly be considering the circumstances. In addition to handling there overwhelming front desk duties while being the only staff on duty, they remained calm, pleasant and professional. The first room I was in before I requested a different room was NOT the one I had reserved and it was apparent that it had not been cleaned in I don't know how long. I will spare you the details on how disgusting the room and bathroom were. The toilet not flushing with no maintenance staff on duty and not even a plunger could be found. The next room had been cleaned at some point but it was done freshly cleaned so it was not a whole lot better. The premises being old is one thing to not condemn but lack of upkeep is. I hate that I didn't read the reviews before I booked but I have stayed in Comfort hotels in the past and never had an experience like this. NEVER AGAIN will I.
Diane D.
Stayed 2 nights in Sep 2024