This casa had a few quirks that differentiated it from the other 3 casa ( 1 hotel) we stayed in over 10 nights we had in Cuba:-
1. They refused to supply us with drinking water, even when we offered to (and did in fact) pay for it. When we finally did 'persuade' them to sell us 1 1 bottles, it turns out that one of the (still sealed) bottles was leaky, so as the ice in the bottle melted, the water leaked out. By the time we arrived in Havana, we had a mess in the taxi and there was hardly any drinking water left...
2. This was the only one where we didn't have a window in our room we could open for ventilation and/or natural light to mitigate the effects of power outage...
3. This was the only one where we had waste water ponding (ankle-deep) in the shower area because the rate of drainage was painfully slow. And because the condensation pipe of the air-conditioning drains into the bathroom at ceiling height (down onto the 'pond' of waste water that had accumulated in the shower area), that produced constant water dripping sounds throughout the night/whenever the air-conditioning was turned on...
4. On the very early morning of our departure, we discovered one of our bags had been invaded by a cockroach... something that did not happen to us anywhere else in Cuba (whether casa or hotel).
Whilst we did meet a man who spoke fluent English and introduced himself as the 'owner', he was only present briefly one morning, and nobody else could communicate in English.