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Reviews of Distinction Christchurch Hotel

4 out of 5
Distinction Christchurch Hotel
14 Cathedral Square, Christchurch

Reviews

9.4

Exceptional

Rating 10 - Excellent. 361 out of 529 reviews" "
Rating 8 - Good. 140 out of 529 reviews" "
Rating 6 - Okay. 19 out of 529 reviews" "
Rating 4 - Poor. 5 out of 529 reviews" "
Rating 2 - Terrible. 4 out of 529 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveller
Liked: Amenities
It’s so central near Avon, convention center and next to cathedral. Central Christchurch all walkable. Friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Yueh Tarn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to dining places such as Sakimoto an authentic Japanese restaurant at Cathedral Junction. Hotel had friendly staff. Breakfast at surcharge was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Yueh Tarn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff at Reception by name of Mila was very helpful. She went out of her way to explain things, including suggestion for dining options, printed list of hotel room service in case we were too tired to venture out. Hotel was very central to tram rides, shopping and dining.
Stayed 1 night in Mar 2024

2/10 Terrible

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
We did not get the Free Breakfast we were lead to believe was included. I THINK NOW THIS IS AN EXPEDIA PROBLEM !! Mel
Stayed 1 night in Mar 2024

10/10 Excellent

Daisuke, Chiyoda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Ross

Stayed 1 night in Mar 2024

10/10 Excellent

Susan, Kula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay in this excellent property. We were just finishing 10 days in a campervan, so it was just what the family ordered! Comfortable beds!
Stayed 1 night in Mar 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and centrally located.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gail

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice- great location!
Stayed 2 nights in Feb 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather austere facility. Room was unexceptional but bedding was comfortable. In-hotel restaurant was forgetable. Close to Tramway Cable Car Diner. Unfortunately, at time of stay Christchurch was under renovation (I'll swear it was the whole town!) So experience was tainted.
Stayed 1 night in Feb 2024

6/10 Okay

Heather

Travelled with partner
Liked: Amenities
Disliked: Staff & service
When walked in had to wait to even be acknowledged by staff
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Really great hotel - we loved it
Stayed 1 night in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice
Super friendly and competent front desk staff. Accommodating to our needs.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property we have stayed at in NZ.
Stayed 1 night in Feb 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Hemant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service in Christchurch
Nice new property in a great location where we could walk to all the downtown sights and restaurants. The staff was very courteous and the manager on duty happily arranged for a cab to transport us to the train station. We thoroughly enjoyed our stay at the hotel and would highly recommend it for a downtown Christchurch visit.
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious comfortable
Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Amenities
The location was very convenient to the city.
Stayed 2 nights in Jan 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great location, great amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Zhaoli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking only but the staff were generally nice and helpful. I was surprised at how they kept providing insufficient towels or coffee mugs even though we had four guests in the room. The room and facility were a bit old especially the bathroom definitely needs an upgrade.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

BINGQIANG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Got the family suite at a very decent price. The place was well connected and short walk to food options.
Stayed 2 nights in Dec 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten stars! A home away from home. Attractive quiet room and big comfy bed for a great night's sleep. Clean modern bathroom and shower. Restaurant right downstairs as good as any along the river. Best of all, quiet not noisy ambience. Great location by the Cathedral only 5-10 minute walk to the Riverfront District and the Botanic Garden. All staff members informative and radiating the Kia Ora spirit. Thank you Christchurch.
Stayed 1 night in Dec 2023

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so nice room!
Stayed 1 night in Dec 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Norma L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful contemporary hotel in the heart of Christchurch. Friendly helpful staff. Restaurants and shopping nearby.
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here twice in the last month in a Classic Junior Suite. Huge room, lovely hotel and staff and so central to walk to everything. We will be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service at reception, warm check-in and simple check-out. Valet service $30 is good.
Stayed 1 night in Nov 2023

6/10 Okay

Rachael

Liked: Cleanliness, property conditions & facilities
Staff weren't overly friendly on arrival. But certainly made up for it on checkout. Hotel was busy with buses which made access in and out difficult with people and luggage all over the reception area. Could hear the music from neighbouring bar until 11pm
Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2023

8/10 Good

Francis

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and excellent location.
Stayed 2 nights in Nov 2023

10/10 Excellent

Roxie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Our family of three stayed there 4 nights. The staff was so helpful. The beds were great. My favorite pillows. Its in the middle of everything. I just can't say enough good things about this place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here! My room was great for the cost and I loved having access to the buffet breakfast and room service. Nice and quiet but handy to shops. Will definitely stay here again!
Stayed 4 nights in Nov 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel for its central location and within walking distance of shopping areas, attractions e.g. park and gardens, tram ride etc.. We were greeted outside the entrance immediately by a staff member upon arriving at the hotel which was lovely and she even insisted on taking 2 of our bags which we were very capable of managing on our own. The staff were super friendly and helpful. Lovely quiet room, (couldn't hear other guests), and view from it. I would definitely recommend this hotel and would stay here again.
Stayed 3 nights in Oct 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location but the works in and around the city to repair buildings makes for a lot of noise. Not the property’s fault though.

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very friendly, the facilities were modern and clean..rooms very spacious
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Family suite and it was HUGE! Excellent location and the beds were super comfy. Would definitely recommend.
Stayed 1 night in Sep 2023
Response from FOM on 9 Oct 2023
Thank you for taking the time to review your stay with us at Distinction Christchurch. We are pleased you enjoyed the family suite and the room it comfortably provides to sleep a family. We look forward to your return.Kind RegardsFront Office Manager

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from FOM on 19 Sept 2023
Thanking for your rating.

10/10 Excellent

Tricia

Stayed 2 nights in Sep 2023
Response from Front Office Manager on 10 Sept 2023
Thank you for your 10/10 rating. We are glad that we met your expectations.Kind Regards

10/10 Excellent

Glen, Sylvania Southgate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office Manager on 10 Sept 2023
Thank you for your 5/5 rating.Kind regards

10/10 Excellent

Glen, Sylvania Southgate

Travelled with partner
Liked: Amenities
Had a suite. It was big and well appointed. Location is excellent. Their are some works happening around the entrance but the building is well insulated and you can’t hear it. Can’t fault the property.
Stayed 2 nights in Aug 2023
Response from Front Office Manager on 26 Aug 2023
Thank you for your positive feedback! We're delighted you enjoyed your spacious and well-appointed suite, as well as our excellent location. We appreciate your understanding regarding the ongoing works around the entrance. Your kind words mean a lot to us. Looking forward to welcoming you back soon!Kind Reagrds

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We had a family suite, we had just flown back in from a holiday overseas before travelling home and it was the holiday at the end of our holiday. The room was beautiful and spacious, clean and the beds super comfortable. We were very impressed will be back.
Stayed 1 night in Aug 2023
Response from Front Office Manager on 26 Aug 2023
We're thrilled to hear that you loved your stay with us! It's wonderful to know that your family suite provided a perfect ending to your overseas adventure, offering comfort, space, and cleanliness. Your kind words and enthusiasm mean a lot to us. We can't wait to welcome you back for another exceptional experience in the future!Kind Regards