Two Bedroom Unit | Terrace/patio
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Reviews of Coachman Motel

2.5 out of 5
Coachman Motel
316A Riccarton Road, Christchurch

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 42 reviews" "
Rating 8 - Good. 20 out of 42 reviews" "
Rating 6 - Okay. 8 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lean Motel in Christchurch
We loved our stay at the Coachman Motel in Christchurch! The room was immaculate, the res ice was great, and we were within walking distance of several eateries. They upgraded us to a larger room and our bed was very comfortable with a heated mattress. We would highly recommend the Coachman Motel when in the Christchurch area.
Stayed 1 night in Mar 2020

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and comfortable unit. Bathroom renovation is remarkable for an older unit. Very comfortable lounge area and kitchen is OK
Stayed 1 night in Mar 2020
Response from daphne on 27 Mar 2020
thank you that you menetion you like our renovation motel and very look forward to welcoming you soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from daphne on 27 Mar 2020
thank you !

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience
Convenient location to Bush Inn shopping area and Countdown supermarket (walking distance). Unit was a comfy and quiet large room. Modernised bathroom. Easy parking.
Comfy bed
Lounge/Kitchen area
Bathroom
Stayed 2 nights in Feb 2020
Response from daphne on 27 Mar 2020
thank you Fiona , thank you that you mentioned our modern bathroom and like our parking place .

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We recently stayed at the Coachman motel Christchurch... we found the staff to be very friendly people, on viewing the motel we found the recently refurbished living area was very pleasant and the beds were very comfortable with quality bedding :) how ever the shower was mouldy in places and the shower head would fall off when trying to adjust the level, also the plug to use the hair dryer was no where by the only mirror which made styling difficult. The patio area was not inviting to sit outside with rusty tables and chairs, un mowed lawns and garden not maintained. We were also very dissapointed discount with our nz super gold card could not be given due to booking through Expedia. We wish the management a happy new year but will not be staying in the future.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room quite small, just nice for a couple. Overall experience is great. Near to supermarket and eateries. Great location.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us - handy to all the paces we wanted to go. Great value breakfast for $9 - lovely service.
Stayed 3 nights in Oct 2019
Response from daphne on 9 Oct 2019
hey, thanks you love our breakfast and our location , very look forward to welcoming you again next time .

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Daphne on 9 Oct 2019
thanks very much you like our place , very look forward to welcoming you again.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property had building going on, so there were annoying drilling noises. This may have been ok if we were notified. Another thing, the Sky TV did not work, only Sky News Australia. Overall very poor rating
Stayed 3 nights in Apr 2019
Response from daphne on 18 May 2019
Apologized for your experience in our property, we just finished install the heat pump for the each of unit, maybe that reason why you hear the noise. We checked the unit for the sky channel, noticed that the guests' accident reprogram the tv, but now we already fixed it. The job has been done now, please report for us if you have any issue when you check in, we definitely able to sort it those issue for you, like help you to change into the other unit, also, change the setting for the TV.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to shops
Recently renovated tidy and quiet room. Close to shopping centres. Friendly & helpful staff. Enjoyed our stay in this room. Easy parking onsite. Good little kitchen.
Stayed 2 nights in Mar 2019
Response from daphne on 27 Mar 2019
thanks very much for your review. You mention we have great customer service, also you noticed we renovated our unit, and we will work hard to provide a good value for your stay in the future.

10/10 Excellent

Arthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel! I would recommend this to everyone who prefer a warm, clean and spacious studio.
Stayed 1 night in Jan 2019
Response from daphne on 11 Feb 2019
thanks you very much for your review , and mentioned that we have a warm ,clean , spacious room . very look forwarding to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from daphne on 11 Feb 2019
thanks so much for your staying.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to everything, parking right outside your door, staff very accessible and easy to approach. Even though it is on a busy road the room was very quiet.
Stayed 5 nights in Dec 2018
Response from Daphne on 11 Feb 2019
hey, thanks so much you mention we have a quiet room even on the busy road.

10/10 Excellent

trevor

Great
Stayed 2 nights in Nov 2018

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location
Easy booking and a great welcome. Left our car there hours early before check in which was no hassle. Handy location and clean simple room.
Stayed 1 night in Aug 2018
Response from Daphne on 27 Aug 2018
thank you mentioned our handy location and also our clean room . We are looking forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel to stay when going to a conference. Pleasant staff.
Stayed 2 nights in Jul 2018
Response from Daphne on 27 Aug 2018
Very appreciate you like our motel and staff. Looking forward to welcoming you again.

2/10 Terrible

HTS, nz

Disliked: Cleanliness, property conditions & facilities, room comfort
Really grubby do not stay here
Appalling condition, rubbish strewn around exterior, grubby facilities, filthy oven, shower did not work, one small dirty pot and battered frypan.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there about 10 years ago. pleased to report that it was still as good as I remembered. Clean welcoming rooms and all the facilities you need
Stayed 2 nights in Mar 2018
Response from daphne on 3 Apr 2018
Thank you for taking the time in writing us a lovely review, we appreciate that you back again and choosing stay with us . we are under process to renovate our units, hope next time you will stay our new units soon. we are look forward to welcoming you back, hopefully in the near future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from daphne on 3 Apr 2018
Thank you for review and We are pleased you enjoyed your stay with us and gave us a high mark .we look forward to seeing you again if you come back to Christchurch.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average motel Price needs to reflect that to attract costom
Stayed 1 night in Mar 2018
Response from Daphne on 3 Apr 2018
Thank you for taking the time in writing us the feedback , our room rate is quite cheap rate compare the motel on the top location ,we have not increase the room rate since last past three years . We are under process renovation , hope you will give us a chance to stay in our upgrade units soon .And look forward to welcoming you back, hopefully in the near future.

8/10 Good

cam, auckland,NZ

Liked: Cleanliness, staff & service
Short overnight stay
I was literally sleeping in this motel- arriving late at night and moving on early in the morning. Staff were very helpful as I was arriving after office closed and leaving before it opened!
Stayed 1 night in Mar 2018
Response from daphne on 20 Mar 2018
thank you for your review and look forward to weldome you again.

8/10 Good

Oldracer

Liked: Staff & service, property conditions & facilities, room comfort
Close to transport and city -- quiet
Only criticism was i had a small nose bleed one night left a tiny spot on the pillow, was still there two days later -- apart from that -- very good staff and factilities Would reccommend
Stayed 4 nights in Feb 2018
Response from daphne on 28 Feb 2018
hey, thank you very much for taking your time and review our property . we already informed our cleaner about your experience . so sorry about the pillow issues and we believe that would be happen again.

8/10 Good

alison, Picton NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel was easy to find, the staff were helpful when asked.
Stayed 3 nights in Feb 2018
Response from daphne on 1 Mar 2018
we should i have the 'no disturbed' sign in the room where is hang out on the back of the door. we will double check it and replace a new one if it lost . thanks very much for your time .

8/10 Good

Mir

Liked: Cleanliness, staff & service, room comfort
Nice motel, close to amenities!!
Pleasant stay.. a bit older motel... otherwise comfortable.. good price
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Nice Hotel with free free parking and free wifi and just less then 10 min drive to city center and many shops in the vicinity

8/10 Good

alan, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
We had a small studio room which was ideal for our purpose. We stayed overnight for an early flight. It was comfortable and clean and was very good value for the price. The staff were very friendly and helpful.

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, inexpensive, on major bus routes
I spend 15 to 20 nights a year in the Christchurch area, and I've stayed in a wide variety of places. The Coachman was cheap, has a great bathroom, is on major bus routes, and is next to a shopping center with a grocery store and there are many restaurants close by. Price is the big perk here, if you take the small studio as I did. You sacrifice a bit on space. I was traveling solo, so I was fine, but a couple might want the larger room. If you are a first time visitor and don't have a car, I would recommend something downtown instead--Breakfree is inexpensive, again by Christchurch standards. Service was good, water pressure great, bed comfy.

8/10 Good

Shers, New Zealander

Liked: Cleanliness, staff & service, room comfort
Facilities and parking great. Staff very friendly and helpful with local advice. General tidy up of grounds would greatly enhance the motel as 'first impressions' count. Would stay again.

6/10 Okay

Mark

Liked: Cleanliness
Small but nice but at a price...
I reserved a small studio and when I went into the room I was surprised at how small it was. But it did have everything I needed. The bathroom was new, well lit and not cramped. The room might be older but it was clean had a tv,fridge, microwave and coffee making facilities. The bed was comfortable and the heater provided warmed things right up. The only downside.. the price was a bit high for a room like this in the middle of the week. I can get a much bigger room for the same money or less...

6/10 Okay

Nads, Dunedin

Liked: Staff & service, room comfort
Reasonably priced accommodation in Riccarton.
Would pay to confirm the bedding configuration and number of people before checking in as we had asked for 2 king beds and had booked for 6, but they hadn't made up the sofa bed for our extra two guests and there were 2 singles in the second room. They did quickly supply the linen for the extras and we sorted it out. Overall, a decent enough place to stay, pretty quiet location and the beds were very comfortable and warm.

8/10 Good

Tracey, BC Canada

Liked: Cleanliness, staff & service
Great service
An Asian couple who went out of their way to help with all are needs. Calling car rental companies, air port transfer $20.00 ( late at night). They provided maps and information on city. The room was very very small but clean. Good for a sleep.

8/10 Good

William, Fort Collins, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall value for varied needs.
We are rarely in the rooms we book but most rooms we selected were very nice for the money. The owners were very helpful and responsive when the TV was not working. The rooms were very clean and comfortably sized. No problems whatsoever.

8/10 Good

Mel, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
Close to groceries and shopping centres and not far from the city. Daphne was extremely accomodating. Loved the full kitchen. Will be back!

8/10 Good

Mike, Nelson

Liked: Cleanliness, staff & service, room comfort
Value for money
we stayed there for 3 nights. The staff was very friendly and helpful and our room was clean, spacious and had everything you need. It's an older style motel, well kept, but could do with a make over. Great location, close to public transport and shopping centre. We will definitely stay there again when in Christchurch

8/10 Good

Shaunne, Truro

Liked: Cleanliness, staff & service, room comfort
Did the job.
Very friendly people who let us in very early. Wifi was zenbu which seems to get used up fast but as I had been forced elsewhere to buy extra, I had plenty! Kitchen units are dated but the room arrangement was good, I liked the breakfast bar. Close to the airport which suited us.

6/10 Okay

catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Slightly shabby, it friendly.
Needs re decorating. Excellent staff though. Close to shops etc.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Walking distance to shops and food but
Was close to supermarket but pretty shabby and expensive. Units very old and bookings not organised well.

6/10 Okay

Verified traveller

Staff generally good. But annoying to have staff talking loudly outside late in evening when trying to sleep. Room was good and plenty of space. Good value for money. Good facilities and location.

8/10 Good

Webbie1, Australia

Liked: Cleanliness, staff & service, room comfort
Not 5 star, but very spacious, clean and comfy.
an older style motel unit, so don't expect it to be 5 star, but we wanted something that was reasonably priced in a good location (fairly handy to the city... about a 7 minute car ride) and it was perfect for our needs. 2 Adults, 2 kids, and we had plenty of space in the large studio type units. Kitchen had everything we required. Very generous with their shampoos, soaps, conditioner etc. Large size bottles of everything in the shower for our use. This is perfect if you're wanting something basic, spacious and doesn't cost too much.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

CHONG HWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very comfortable place for tourists. This motel was located in the near bus stop and several big markets, so I was very convenient with this place.
Stayed 6 nights in Feb 2019
Response from daphne on 27 Mar 2019
thank you very much that you mentioned you like our location .very look forward to welcoming you again.