"This resort is beyond amazing. I cannot wait to go back. Spotlessly clean, very helpful staff, plenty of restaurants and activities, super family-friendly, just cannot say enough."
"Wait staff at breakfast stood around talking instead of serving. Housekeeping the last day just made the bed and did not clean and we got an eye roll when we told her we were leaving in 10 minutes. Music blared at 715 am from the restaurant disturbing our room right off the patio, and then in the restaurant it was so loud you couldnt talk. Booked a massage for an hour and it was only 45 min endingat 10 till the hour and not on the hour. Shower was tepid most days.tv only worked with netflix and no cable. Restaurant was just ok. Other places nearby so much better. Overpriced for the service. A great hike on the property and very close to tet paul and sugar beach so convenient. Room was spacious and very clean on arrival. Just seems staff needs major training and facilities upgraded."
Secrets St. Lucia Resort & Spa All Inclusive Adults Only
6/10 Okay
"Very shook on the level of service staff showed, lack of enthusiasm to help one out, staff seemed over worked, short staff overall didn’t seem happy to be there. Forsure not the level of service I was expecting."
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