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Overview of Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

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In-room safe, desk, blackout curtains, free WiFi
In-room safe, desk, blackout curtains, free WiFi
Room Amenity
In-room safe, desk, blackout curtains, free WiFi

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationShikotsu Visitor Center3 min walk
    Popular LocationShikotsu-Toya National Park6 min drive
    AirportSapporo (CTS-New Chitose)29 min drive
    Popular LocationEcorin Village35 min drive

Choose dates to view prices

Twin Room

4.9/5 guest room rating
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

5/5 guest room rating
  • 114 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Japanese&Western style room with private open-air bath

5/5 guest room rating
  • 60 sq m
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

4.6/5 guest room rating
  • 77 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Japanese & Western style room

4.8/5 guest room rating
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Premium Suite with Private Open-Air Hot Spring (Buffet Dinner Included)

No guest room rating
  • 114 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

Japanese & Western style room with private hot spring (Buffet Dinner Included)

5/5 guest room rating
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Junior suite with private open-air bath

5/5 guest room rating
  • 60 sq m
  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

About this area

Chitose

Located in Chitose, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is in a national park and on a lake. Lake Shikotsu and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests love the resort's quiet location.
Popular Location

What's nearby

  • Shikotsu Visitor Center - 3 min walk
  • Shikotsu-Toya National Park - 6 min drive
  • Ecorin Village - 35 min drive
  • Sapporo Golf Club Wattsu Course - 40 min drive
  • Takino Suzuran Hillside Park - 60 min drive

Getting around

  • Tomakomai Station - 24 min drive
  • New Chitose Airport (CTS) - 29 min drive

Restaurants

  • AMAM Buffet Restaurant — 1 min walk
  • Ama No Uta — 1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5-star luxury resort, walk to Lake Shikotsu
This smoke-free resort features 2 restaurants, a fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Other amenities include a coffee shop/café, spa services and a meeting room. All 53 rooms feature thoughtful touches such as pillow menus and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and DVD players are standard, as are LCD TVs with digital channels.
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers 53 forms of air-conditioned accommodation with DVD players and a safe. A pillow menu is available. 26-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Chitose resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 11:00 AM to 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Free return train station shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–9 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Hot springs
  • Spa services

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage - Thai
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 26-inch LCD TV
  • Digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that cats or dogs reside at this property.
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

This property offers transfers from the airport and train station; guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 272 out of 373 reviews
5 - Excellent 73%
Rating 4 - Good. 90 out of 373 reviews
4 - Good 24%
Rating 3 - Okay. 9 out of 373 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 373 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 373 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from staff. Wonderful breakfast and dinner.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
2 double beds, Western style room and hot tub
On entering the resort, the lobby was inviting and very warm. The cushions seen in the picture are comfortable but worn. And although convenient, our hot tub on our deck was just an ordinary plastic hot tub. The Western style beds were disappointing and difficult to get a good nights rest. The mattress was of poor quality as the springs could be felt when lying down and with movement. On a more positive note, the most outstanding feature at this resort spa was the expansive buffet and the hot springs down on the first floor. The outdoor hot springs aka "Rotemburo" was refreshing.
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Smelly toilet in our (private onsen) room was a downside But the rest was good. Dinner buffet was great esp dessert :) Check out time is 10am feel a bit too early since check in time is 3pm Overall was ok:)
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ryokan at Lake Shikotsu
Superb service & an extremely beautiful property with local decor. F&B was wonderful too. The onsen is fabulous.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Onsen hotel
We loved the attentive service and spacious room at Tsuruga Resort.
Stayed 1 night in Dec 2019