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"We stayed two nights and had a wonderful experience. The room was nice and comfortable and the view from our second floor room was breathtaking. We also really enjoyed and appreciated the breakfasts! The staff was friendly and accomodating. We arrived after dark tired from a long day of traveling and were greeted warmly. When we conveyed that we'd had no dinner the receptionist shared her dinner with us. That kind and generous gesture was certainly unexpected and absolutely delightful! ...

"Great property, quiet, perfect for family. "

"O atendimento do proprietário e sua equipe foi de nível exemplar, muito bom atendimento, carisma e serviço. As acomodações foram excelentes, novas e muito confortáveis. Ficamos muito satisfeitos com o atendimento e a escolha que fizemos."

"Friendly staff."

"This was a wonderful, tranquil, quiet stay. The owners were wonderful and responsive and I felt cozy and at home. I'd point anyone I knew to stay here, and sure hope to be back to Puerto Varas-and sure know where I'll stay."

"Highly recommend this place for vacation stay!"

"The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again! "

"Clean, friendly staff, comfortable room, good breakfast "

"The room was great, very nice bathroom and an incredible view. "

"Room was spotless, staff were excellent and included breakfast was great."

"It was clean, great location, nice staff, it was really a nice place to stay. "

"super nice hotel, great breafast buffet. Great views"

"Clean Room and Friendly Staff"

"En general bastante bien destaco la higiene y la atención del personal"

"Clean room. Spectacular view"

"Great view and location. The staff were all very helpful and pleasant. The food was outstanding: seafood and fish. Rooms were clean and the bed and bedding were comfortable. "

"The room was good as was the bathroom. But the heated pool wasn't functioning and it took the better part of an hour to get the sauna working. Breakfast was good. A bit more service and tea/coffee facilities in the room would lift the experience. "

"Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but...

"Very confortable hotel well located. Bar and restaurant close early (aboyt 10 pm)"

"Fantastic staff and location"