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"If you are a tourist, this place is only accessible by taxi. If you want to take the bus, make sure you do not have luggage as the city busses are very small. The onsen is really the highlight of the place. "

"The staff was very nice and helpful. I would stay there again."

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"Good out of season place, large dog friendly, boxer!"

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"Very friendly and accommodating hosts. They prepared us an amazing 4 course meal for dinner and a beautiful breakfast. We played games after dinner and they helped with suggestions about what to do in the area. "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "

"9月で20度以下になる日だったのですが、まだ暖房が出ないと言われました。長袖があったからまだよかったですが、予約時にアナウンスがあれば良かったなと思いました。到着後フロントマンの方が丁寧に説明していただけたのでそこまで嫌な気持ちにはならなかったのですが、やはり冷え込みましたので、ちょっと引っかかりました。"

"蓼科湖を眺めながらの美味しい朝食が最高でした。"

"客室は清潔でした。静かな雰囲気でゆっくり過ごすことができました。"

"Cabin is nice and clean, comes with well and full equipped kitchen. Easy check-in with email sent by 1500hrs sharp. As it is winter during our visit, many shops and restaurants weren’t open for business. So getting food from restaurants was almost impossible. But overall we had a good time chilling in the cabin, overlooking Lake Shirakaba. "

"It's a very comfortable facility, although the hotel looks old. "

"前日に別の場所に泊まりここは2泊目です。前泊の長所をそれぞれ足せば良かったのですが、歯ブラシが無いのとWi-Fiが非常に繋がりにくい(前泊はOK) 逆に前泊はドライヤー無し、タオル無しとそれぞれ足りないものが違い、残念です"

"It was a nice Japanes experience with the futon on the floor. Only two points negative. There was no towels for the shower unless you rented it for 200 yen. Breakfast was only croissants with coffee, juice,butter and jam. "

"Location was amazing and staff was super helpful. "

"The beds and pillow were quite hard. Basic hotel"

"I would definitely stay here again and recommend."