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Sheraton Chihuahua Soberano

4.0 star property
Hotel in Chihuahua with fitness centre and 24-hour business centre

Choose dates to view prices

Sheraton Chihuahua Soberano provides a peaceful retreat in the city's commercial center. Guests can enjoy the sunny terrace after a workout or take advantage of convenient dry cleaning and laundry services. Previous visitors consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$220
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed, Mountain View

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Coffee/tea maker
Cable channels
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125

What's nearby

  • Medical Star Hospital - 10 min walk - 0.9 km
  • St Barths Spa - 14 min walk - 1.2 km
  • District 1 - Shopping Mall - 14 min walk - 1.2 km
  • Distrito Uno - 14 min walk - 1.2 km
  • Fashion Mall - 10 min drive - 6.9 km

Getting around

  • Chihuahua Chepe Station - 16 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪San Francisco Country Club - ‬12 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪carnes san agustin - ‬10 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Sheraton Chihuahua Soberano

Upscale hotel in the business district
Take advantage of a terrace, a garden and dry cleaning/laundry services at Sheraton Chihuahua Soberano. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a banquet hall and a porter/bellboy
  • A 24-hour front desk, a ballroom and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 204 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 40-inch LED TVs with premium channels
  • LED light bulbs, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 342 for adults and MXN 174 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to March 15 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 19 February to 10 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 342 for adults and from MXN 174 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transport to and from this property

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Frequently asked questions

Does Sheraton Chihuahua Soberano have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from February 19 until April 10. One of the swimming pools will be unavailable from November 1 2025 until March 15 2026 (dates subject to change).

How much does it cost to stay at Sheraton Chihuahua Soberano?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Chihuahua Soberano on 16 Nov 2025 start from NZ$220.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Chihuahua Soberano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Chihuahua Soberano?

Self-parking is free at this property.

What time is check-in at Sheraton Chihuahua Soberano?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Sheraton Chihuahua Soberano?

Checkout is at noon.

Where is Sheraton Chihuahua Soberano located?

Situated in the business district, this hotel is within a 15-minute walk of Medical Place, Medical Star Hospital and Plaza Saucito. St Barths Spa and Distrito Uno are also within 1 mile (2 km).

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Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk ladies where great , very helpful ...tks we will be back
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Súper dirty Old They Need to remodel this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Javier Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel in town!!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jasun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Brandon

Liked: Amenities
Me and my wife love Sheraton Chihuahua Soberano. Every time we are in Chihuahua, that is where we stay. We are retuning customers and will be for the future. Keep up the great job Sheraton Chihuahua Soberano!
Stayed 1 night in May 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet stay
Stayed 4 nights in Mar 2024

8/10 Good

Yosephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be modernized but all and all it’s beautiful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen customer service
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great expriwnce
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived early, 10:30AM Still, the hotel allowed early check with sn upgraded pool view ( I was very happy) The breakfast buffer is open until 12:30 PM; very convenient.
Stayed 1 night in May 2024

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Place is super clean and nice but staff is a bit rude especially when you don’t dress in suit and tie for breakfast.
Stayed 4 nights in Jul 2024

8/10 Good

maria

Liked: Staff & service, amenities
It was not that clean.
Stayed 1 night in Jul 2024

6/10 Okay

Roxana

Disliked: Cleanliness, property conditions & facilities, room comfort

Lumpy pillows.

Lobby looks great, very inviting and updated. The service was okay. I would expect better from the looks and the pricing. Our room was average but the pillows were very worn and lumpy. The bathroom shower water had a very bad odor of sewer. We had to keep the bathroom door closed so it would not sell up the whole room.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is not more than a 2-star hotel. The CONS: 1. The room for a King size bed is SMALL. 2. The towels are old and so worn. I would throw the towels out if they were in my house. Not only are they old but they only gave two towels— knowing that they are almost the size of hand towels. I give my dogs a bath with better towels. 2. The carpet is so filthy. I can see stains all over. I actually feel gross just walking on the carpet. 3. There is no mini fridge, just an empty space where it used to be. 4. No extra blanket or pillow in the closet where it SHOULD be. 5. The couch in the room also looks very dirty that I would not feel comfortable sitting in it. 6. I wasn’t even able to sleep because of the noisy guests next door. It was 4:30 am and I could not sleep. Staff did nothing. I even paid an extra $50 bucks for my pets to stay here as well— not even my dogs made so much noise like the guests next door. I will actually contact management about refunding me this $50 after paying $200 for a sleepless night. Thanks for nothing “Sheraton”.
Stayed 1 night in Jul 2024

10/10 Excellent

Elsa Esther

Liked: Cleanliness, amenities, property conditions & facilities
Si
mi esposo y yo
Stayed 1 night in Oct 2025

8/10 Good

Gracia Guadalupe Borunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito, pero los alimentos podrían ser mejores
Stayed 2 nights in Oct 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
NO USAMOS LA ALBERCA
Stayed 1 night in Oct 2025

8/10 Good

Ma del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento
Stayed 5 nights in Oct 2025

10/10 Excellent

Luciano

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien
Stayed 3 nights in Oct 2025

8/10 Good

Claudia Janeth

Liked: Staff & service
Habitación limpia
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, TV y muebles algo antiguos, en general bien, falta un refrigerador para bebidas o incluso mini bar. La piscina está muy bonita y el área en general de la piscina está muy cool para pasar el rato. El hotel es bonito y cómodo, excelentemente bien localizado.
Stayed 1 night in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom ceiling had a water leak. Which fell directly on the toilet. Very inconvenient to get dropped on by a water leak while using the restroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en todos aspectos
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Aug 2025

6/10 Okay

Hector

Disliked: Cleanliness, property conditions & facilities
The room we got was in bad shape, broken bathroom sink countertop, towel rack bent and ceiling drywall was in need of repair. Mentioned these things to the front desk and a wall outlet was the only thing repaired. We were never offered another room for our 5 night stay.
Broken bathroom countertop.
Bent towel rack.
Ceiling drywall
Curtains
Stayed 5 nights in Aug 2025