Benchmark in Chicago

"The lobby staff was outstanding, very friendly, and helpful. We were greeted immediately when we walked in and at the reception desk. The room was very clean. We had a 2 bedroom which was great! Much bigger than I expected. I wish more hotels would offer it. Great experience overall!"

"Everything was great, but one comment. The electrical outlets were old and could not keep a plug in device in place. I suggest that the devices be changed out next to the bed and desk. we enjoyed our stay and always like the Ambassador. thanks. "

"Disappointed there was no room service. Also surprised that there was a $50 fee for checking in early. Otherwise, the hotel is in a great location. It was super clean and my room was fantastic! "

"I stayed here for a music festival and the stay was great for location and distance"

"It was a beautiful stay! Very convenient "

"CitizenM amazing, great location downtown, iPad controls the room with amazing features. "

" Yup"

"Great service. Very accommodating. We had a wonderful stay and will be back. Breakfast was good too! "

"Excellent property. Had a great time. Breakfast is legit. Free drinks. Just know that there is no free parking anywhere. "