Holiday Homes in Chicago Heights

"Lady at front desk always have an attitude"

"Fast, friendly, outstanding service"

"Only one of the staff members were nice. He was a tall gentleman that worked night shift. Website says daily housekeeping but this is not true. Must stay more than two nights for housekeeping. They ran out of towels in the rooms and pool area. Majority of staff didn’t speak when spoken too. "

"Clean and spacious rooms and bathrooms. Great and friendly staff, they will go out of their way for your comfort and needs. Free continental breakfast would be great. 5-stars all around."

"The entire lobby stunk like marijuana. It was never disclosed that there are no other options for parking other than the paid parking. I was told Midway owns the property and I had no other options than to pay $30 a day to park. Rooms were not great."

"Crazy noise in the night for an hour! Also charging to park is ridiculous! Nice facility though and bar! "

"So the reason I gave low stars was due to check in and information not given. The staff also had an attitude well the first lady we saw. One the deposit was $100 per stay but showed a screenshot saying the deposit was $20/nt. Next, problem was if you're a guest and the primary guest you have to pay $30 a night for parking, which wasnt no where on hotels.com nor was it told to me until check in. Also even though me and my best friend ids don't say anything about living in IL. we were told we would have to pay for both cars. Which is crazy for out of town guests. Every hotel have out of town guestsSo the total came out to an extra $120 on top of the deposit being $100 as well as the hotel itself was around 500 for the weekend stay. Yes this made me and my friend highly upset because the hotel was already expensive but to have extra fees was ridiculous. The staff then tried to ask her manager but was being rude about it and it just made everything worse "

"My room was very nice and clean it also smelled good, all it was missing was a microwave. Staff was nice and friendly as well as helpful "

"Our family of 5 had a quick overnight stay. All staff was very friendly and helpful. The room was clean and comfortable. Breakfast was well-stocked with plenty of options. "