Verified
10/10 Excellent
claudia
18 Sept 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
claudia
Stayed 3 nights in Sep 2021
Cristallo
4.0 star property
Guests at Cristallo hotel find relaxation by the seasonal outdoor pool or with rejuvenating treatments at the luxurious on-site spa near Val di Chiana
Choose dates to view prices
Photo gallery for Cristallo
This upscale Tuscan retreat offers a full wellness experience with massage, manicure/pedicure, and facial services. Guests enjoy breakfast and dinner at the restaurant with garden views. The hotel features a library, bar, and complimentary in-room WiFi.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Breakfast included
- Spa
- Pet-friendly
- Parking included
- Free Wi-Fi
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Policies
Check-in
Check-in start time: 12:30 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet deposit: EUR 15.00 per stay
- Service animals are exempt from fees
- Crib (infant bed) fee: EUR 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
24-hour pool access
Guests under 12 years old are not allowed in the spa
National rating
This property has received its official star rating from the local rating authority.
Frequently asked questions
Does Cristallo have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is Cristallo pet-friendly?
Yes, pets are allowed at this property. There's a deposit of EUR 15.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Cristallo?
Self-parking is free at this property.
What time is check-in at Cristallo?
Check-in start time: 12:30 PM; check-in end time: anytime.
What time is check-out at Cristallo?
Checkout is at 10:30 AM.
Where is Cristallo located?
Located in the heart of Chianciano Terme, this spa hotel is within a 15-minute walk of Terme di Chianciano and Piscine Termali Theia. Val di Chiana and Terme di Montepulciano Spa are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 6 out of 10 reviews
10 - Excellent
6
Rating 8 - Good. 4 out of 10 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 10 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 10 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveller
3 Oct 2020
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Albergo datato, ma nel complesso buono il servizio.
Verified traveller
Stayed 1 night in Sep 2020
Verified
10/10 Excellent
Rosalba
29 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve soggiorno ma confortevole
Struttura grande con tanti confort
Personale gentile e disponibile , nonostante fossimo in ritardo la sera dell'arrivo hanno avvisato la cucina per permetterci di cenare. Le stanze sono più grandi della media. Peccato aver soggiornato solo una notte
Grazie
Rosalba
Stayed 1 night in Aug 2020
Verified
8/10 Good
Andrea
23 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale gentile e disponibile. Hotel pulito anche se andrebbe rivisto l'arredamento delle camere...è piuttosto antico. Colazione da rivedere nel salato...c'era pochissima scelta...Tutto sommato cmq è stata una permanenza gradevole
Andrea
Stayed 3 nights in Aug 2020
Verified
8/10 Good
Manuel
15 Aug 2022
Manuel
Stayed 2 nights in Aug 2022
Verified
10/10 Excellent
Giuseppe
8 Aug 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giuseppe
Stayed 1 night in Aug 2022
Verified
10/10 Excellent
roberta
6 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
roberta
Stayed 6 nights in Jul 2021
Verified
10/10 Excellent
Alessandro
23 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alessandro
Stayed 1 night in Aug 2020
Verified
10/10 Excellent
Aldo
21 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aldo
Stayed 1 night in Aug 2020
Verified
8/10 Good
Massimiliano
17 Aug 2020
Liked: Cleanliness, room comfort
Massimiliano
Stayed 2 nights in Aug 2020